Rated 4.3 out of 5 by 266
Rated 4.0 out of 5.0 by Andy2579 Great service from the staff
Very friendly staff always meet with a smile. Always very helpful. Thank you to all of you. However I think the food choices on the menu needs to be improved. I spent all week going out for a meal as the previous week food choices still. Was the same. No great.
June 30, 2015
Rated 5.0 out of 5.0 by treetrunk staff are great
we stayed at this hotel to be at my brothers wedding it was in a perfect location for us, the room was very comfortable and clean, staff put themselves out to find my mothers ring in the room very grateful to them, the breakfast was nice.
June 29, 2015
Rated 3.0 out of 5.0 by Kari Oakey More staff required during peak periods
The room was comfy and clean and the staff were excellent. There was a big Ramadan gathering during this weekend, meaning the hotel was packed.
Unfortunately, the breakfast experience was ruined for everyone because there were only two staff there to replenish food and utensils - and also to clean tables. They ran their legs of all morning but failed miserably. Most of the food was cold, tea and coffee only warm, rubbery scrambled egg, and many items kept running out, ie; the muffins, because the kids had them all. Cups, plates and cutlery were in short supply. We cleared our own table in order to sit down, but many guests just pushed the waste to one side and sat next to it! I had to dodge unruly children as I tried to return to my table with a bowl of cereal. I had a panic attack and checked out early.
June 25, 2015
Rated 5.0 out of 5.0 by kettering22 lovely and clean staff were excellent looking forward to next visit
really enjoyed our staff very clean. staff were excellent looking forward to next visit. Breakfast could have been better. Not a good selection of hot food. No cutlery.
June 24, 2015
Rated 5.0 out of 5.0 by map man Another great stay at HIE
Never fails, breakast choice limited but hey it's free. The rest excellent as usual. Very good price, very good place to stay.
June 24, 2015
Rated 4.0 out of 5.0 by Bruce1954 Comfortable bed, pillows not so hot.
First timers at Holiday Inn, it all went smoothly check in good, room excellent, pillows so so, TV appears OK, then at 01.30 in morning woken by a noisy group on our landing only lasted about 10 mins though so back to sleep. Then even with window open got rather warm, then the smoke from below wafted into room, managed to get to sleep again only to be woken at 06.00 by lorry engine parked in road behind hotel.
breakfast a bit of fiasco, toaster broke, hot food not so hot, how do you use coffee machine? no clean table to sit at, lots of staff but no help.
June 23, 2015
Rated 2.0 out of 5.0 by boltsyboy hotel nice and clean and presentable
could have been a good stay but generator outside ruined sleep and no one seemed bothered
June 23, 2015
Rated 3.0 out of 5.0 by nf50 small bed but value for money
The overall experience was good but the bed was extremely small for a double. It must be years since we slept in such a small double which meant we didn't have the best nights sleep. However, room was clean and comfortable otherwise. It was good to have breakfast included but you had to get there early as on both days we were left without brown bread, fruit, sausages etc which seemed like a bit of bad planning on the hotel's part. Good value for money.
June 19, 2015