Rated 4.4 out of 5 by 265
Rated 5.0 out of 5.0 by treetrunk staff are great
we stayed at this hotel to be at my brothers wedding it was in a perfect location for us, the room was very comfortable and clean, staff put themselves out to find my mothers ring in the room very grateful to them, the breakfast was nice.
June 29, 2015
Rated 3.0 out of 5.0 by Kari Oakey More staff required during peak periods
The room was comfy and clean and the staff were excellent. There was a big Ramadan gathering during this weekend, meaning the hotel was packed.
Unfortunately, the breakfast experience was ruined for everyone because there were only two staff there to replenish food and utensils - and also to clean tables. They ran their legs of all morning but failed miserably. Most of the food was cold, tea and coffee only warm, rubbery scrambled egg, and many items kept running out, ie; the muffins, because the kids had them all. Cups, plates and cutlery were in short supply. We cleared our own table in order to sit down, but many guests just pushed the waste to one side and sat next to it! I had to dodge unruly children as I tried to return to my table with a bowl of cereal. I had a panic attack and checked out early.
June 25, 2015
Rated 5.0 out of 5.0 by kettering22 lovely and clean staff were excellent looking forward to next visit
really enjoyed our staff very clean. staff were excellent looking forward to next visit. Breakfast could have been better. Not a good selection of hot food. No cutlery.
June 24, 2015