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Rated 4.4 out of 5 by 163 reviewers.
Rated 4.0 out of 5.0 by our stay at the Holiday Inn Express, Keystone We felt that the hotel was overpriced, yet the other hotels in the area were so obviously outdated, that we were thrilled that we found a modern hotel at the last minute after looking at three prior to checking into the Holiday Inn Express. The computer in the lobby is slow and useless, and this location did not have a variety of television channels. However, the hotel was clean and well staffed. I would recommend it to anyone visiting the area especially considering the other depressing choices in Keystone. September 5, 2014
Rated 5.0 out of 5.0 by Total Comfort The Holiday Inn Keystone was an Oasis for my family. We found the hotel to have everything we needed and more. The staff was kind, friendly and knowledgeable and the location was perfect. We slept great, and enjoyed a wonderful breakfast. Highly recommend this location. September 5, 2014
Rated 2.0 out of 5.0 by Stay out of room 101 When I first arrived, parking was not clearly marked, but I did find a spot. When I checked in the hotel staff informed me where not to park or my vehicle would be towed. This tripped turned bad starting about 4:30 AM. I was rudely awaken by staff preparing for the morning breakfast as they slammed the kitchen cabinets. It went on for 2 hours, so how do you sleep when they continually slam the cabinets? When I said something to the morning staff, the response was "There is a sign in the kitchen telling the staff not to do it." No apology, sorry but that was rude and inconsiderate of the staff. The next thing, I go to take a shower and on the shower rack is a wash cloth from the previous guest. I have stayed in a number of Holiday Inns and this is one of the worst, I hope it was only my experience. September 4, 2014
Rated 5.0 out of 5.0 by Great Place to Stay in Keystone SD Hotel staff was very friendly and helpful. Room was clean, spacious and beds were comfortable, quiet too. Breakfast was good, for a family of 5 we really like that feature. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed Breakfast better than most. Amenities nice for a resort town. When I was unable to contact on local call I found internet to be quick September 2, 2014
Rated 5.0 out of 5.0 by great place to stay easy to get to, was withing walking distance for local attractions, easy to drive to Mt. Rushmore and other National Parks, All of the staff were very pleasant, and helpful, nice clean pool, well maintained (indoors), the handicap room was great for us, it is well thought out. No complaints what so ever. August 31, 2014
Rated 5.0 out of 5.0 by Breakfast room too small Getting a table to sit down and eat was a challenge each morning. Food went fast and sometimes had to wait for eggs and bacon to be replaced. We were there at the end of the tourist season so can't imagine how crowded it would be in season! August 31, 2014
Rated 5.0 out of 5.0 by Awesome Our roadtrip from Minneapolis started out with a BANG...the car broke down in the Badlands. Needless to say, AAA brought us into Keystone. The staff at the hotel was fantastic in finding us a good repair shop in Rapid City. I can't say enough about this hotel, it's only the second time I've stayed at a Holiday Inn Express. The Breakfasts are great (Free), the rooms are clean and the bed was very comfortable. The staff saved the day and our vacation! I'm sure there are other great hotels in Keystone but if I go back, I'm staying at this place! August 30, 2014
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