Rated 4.4 out of 5 by 415
Rated 5.0 out of 5.0 by nsee Great service. Excellent stay.
Had excellent stay at Holiday Inn Express in Keystone.
Short visit due to scheduling but would use Hotel again when back in town.
June 20, 2016
Rated 4.0 out of 5.0 by Va Senior traveler Convenient Location for visiting Mount Rushmore
Good location and comfortable setting for a budget hotel.Typical breakfast offerings at the buffet, but nothing exceptional (except for the cinnamon rolls).
June 19, 2016
Rated 1.0 out of 5.0 by bboynton1 Poor management
Please do not stay at this hotel! Our first night was met by the sound of running water. Turns out water was leaking from the room above. I asked the young man at the front desk about it, I was told the toilet had overflowed. Requested another room and of course they were full. Requested to have carpet cleaned, not sure if this was ever done. The lady I talked with the next day was not pleasant. She tried to tell me it was a pipe that burst not a toilet. I requested to get a discount and she claimed that because I booked through a third party they could not do this. Thanks Holiday Inn!!
Also, two ice machines in the whole place did not work for two of three days, then only one worked. Packing lunches for day trips.
No fruit for all morning breakfast. It did come the last day we were there but had already eaten.
Poor, poor, poor management!!! This Holiday Inn reminded me of a much less expensive hotel experience. Worst hotel experience I've had!!
June 14, 2016
Rated 5.0 out of 5.0 by Mark and family Awesome
Excellent stay. Thanks for everything ! Everyone there was fantastic in the way that they treated us and provided everything that we needed during our stay.
June 11, 2016
Rated 4.0 out of 5.0 by Groveland Perfect location for visiting Mt. Rushmore
Feel safe, comfortable and convenient during our visit Mt. Rushmore.
June 4, 2016
Rated 5.0 out of 5.0 by MJ Michigan Nice place
Arrived very late. Check-in staff was very polite and helpful, and the room was very nice. There was only 3/4 of a parking space left in the parking lot but I eventually was able to squeeze into it. after 3 tries. Fortunately, no one damaged my car when they backed out in the morning.
June 2, 2016
Rated 5.0 out of 5.0 by Ron Don Neat Town
Second stop along the way on a road trip to visit Mt. Rushmore, Crazy Horse, Custer National Park, Cheyenne and Yellowstone. The facility was good but made better by the front desk staff which made sure that all of my requests were taken care of. Suggestions for dinner were good and suggestions for a tour company were also very helpful. Will stay here again when in the area.
May 30, 2016
Rated 5.0 out of 5.0 by TAH** good value
Good choice when visiting Mt. Rushmore area, especially for families. Adequate restaurants nearby, hotel not far from monument area. Nice to have hot items on breakfast buffet, and delicious cinnamon rolls.
May 30, 2016