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Rated 4.4 out of 5 by 364 reviewers.
Rated 1.0 out of 5.0 by King bed was terrible Decided to give this hotel a try, it looked good online We reserved a King room and the room seemed ok but the bed was not comfortable at all . I could not sleep the whole night. I do have back issues and neck issues but usually can sleep in hotel room beds but this one was so bad we checked out after the first night, even though we had reserved it for 2 nights. I would never stay again unless they update their was just so old outdated springy and not good if you have any back issues at all. I would have given higher rating if the staff even tried to offer a refund etc of some sort but she was all nonchalant about it I didnt give them any starts for that. February 10, 2016
Rated 5.0 out of 5.0 by great stay - jacuzzi tub in room was plus Great location to Rushmore - terrific shops and friendly local bar - hotel was fantastic except for breakfast February 8, 2016
Rated 4.0 out of 5.0 by The Empty Hotel There were only two rooms rented during my stay, yet staff were on top of everything including breakfast. I prefer a harder mattress and feather pillows but those at the hotel were fine. Thanks to Val and the other staff for a great visit, directions, recommendations for food, etc. January 27, 2016
Rated 2.0 out of 5.0 by Wouldn't Stay Here Again We only stayed one night, but the toilet in our room didn't work and the room wasn't adequately cleaned (there was a half-eaten package of licorice left in the bedside drawer by the previous guest). January 7, 2016
Rated 3.0 out of 5.0 by Sloppy checkin experience, otherwise decent stay The room we got was totally unclean and looked like the it was not even cleaned after the previous guest's checkout. When we complained, we got a different room, but this room had very dull lighting and no coffee machine. We were so tired after long day, and so didn't bother to ask for another room. We stayed there for three days. Other than the initial unpleasant experience, the rest of the stay was decent. Breakfast choice are below average. Wifi internet speed was less that 1mbps. December 1, 2015
Rated 5.0 out of 5.0 by Wonderful Stay We visited this hotel in November 2015 on a trip to Mount Rushmore. Just about everything else in the town of Keystone was shut down, but either way I would be glad that we chose Holiday Inn. We had a wonderful stay. Our room was very clean and comfortable. Staff was friendly and attentive. We forgot our toothbrush and toothpaste, and they kindly provided us with a complimentary replacement. Breakfast was fresh and delicious. We are from Michigan, and wanted to watch a bit of the Michigan vs. Ohio State football game and the front desk clerk allowed us to check out a little late in order to do so. HOW NICE! December 1, 2015
Rated 4.0 out of 5.0 by boa qualidade em local remoto o Holiday Inn em Keystone oferece boa qualidade em local remoto. A cidade praticamente fecha em novembro entretanto o hotel oferece boa qualidade e comodidade. November 18, 2015
  • 2016-02-13 T13:52:12.319-06:00
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