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Rated 4.4 out of 5 by 201 reviewers.
Rated 5.0 out of 5.0 by Vacation stop over Staff exceptional. Room spotless and comfortable, no smells as found in some other brands. Sound nights sleep. October 8, 2014
Rated 5.0 out of 5.0 by Clean and close to everthing Room was clean staff was nice and it is close to Mt. Rushmoore. October 7, 2014
Rated 5.0 out of 5.0 by Beautiful hotel close by Mt. Rushmore Lovely, comfortable room in a great location in the heart of Keystone, two miles from Mt. Rushmore, with very friendly hotel staff members. Breakfast was ample and satisfying. Parking was convenient. October 6, 2014
Rated 5.0 out of 5.0 by Good place to stay This was a great experience for me and my family. The hotel was a great place to stay and relax and the staff was friendly. October 3, 2014
Rated 5.0 out of 5.0 by Great Breakfast and friendly staff We(the Rowleys and Bullards) enjoyed our stay in the Holiday Inn Express in Keystone. Lawanda and Becky( the staff) were wonderful and friendly. Lawanda created 3 precious signs for Marilyn Bullard's birthday on Sept. 27th. She put the signs in the breakfast room and Marilyn was totally surprised. When Marilyn saw them the room sang Happy Birthday to her. It was wonderful. It is always good to have staff who care about the people in the hotel. Holiday Inn Express can be proud hiring good people. October 2, 2014
Rated 5.0 out of 5.0 by Great experience The staff went over the top to take care of our needs. We needed to leave the hotel at 4:00 am for the buffalo round-up in Custer park and they were able to accommodate us with. some breakfast to take with us at that early morning hour. It was a short night but a good experience October 1, 2014
Rated 4.0 out of 5.0 by Nice hotel in a good location This hotel is set back a little from the main street so it is quiet, but still close enough to be within walking distance from the bulk of restaurants in the area. September 30, 2014
Rated 5.0 out of 5.0 by Buffalo Round-up The stay was very pleasant, breakfast was served early to accommodate us. And it was very good. With in walking distance to all the shops. September 30, 2014
Rated 5.0 out of 5.0 by A pleasant stay at the Hoilday Inn Keystone The hotel looked welcoming when arriving. Michelle at the front desk was friendly and even though it was the end of her shift, she treated me like I was the first person of the day that she was accommodating. The older gal at the breakfast room was very friendly and helpful. My son and I swam in the pool the night we were there and the water quality was very good and the pool area was clean. The suite was a good size and although it lacked hand towels, one call and some were soon delivered. Lube the door hinges from the parking lot door all the way to the guest room bathroom. I'd stay there again. September 30, 2014
Rated 5.0 out of 5.0 by We had a great time. The staff was outstanding. Easy check in. The lobby was nicely appointed. The breakfast had more variety than most hotels/motels we visit. The breakfast area was well organized and easy to use. The outside tables offered a nice place to sit and enjoy the surroundings. We walked to the boardwalk for dinner which was very handy. I enjoyed the short walk to the old downtown and gold mine. Overall, an outstanding evening in Keystone. September 27, 2014
Rated 5.0 out of 5.0 by Excellent Hotel My husband and I stayed here for two nights on vacation. The hotel is beautifully decorated and very clean. The staff was very welcoming and knowledgable about the area. It's far enough off the main road that it's very quiet but still within walking distance and very convenient to the restaurants and shops. A very short drive to Mount Rushmore and many other sights. The breakfast was absolutely delicious. And the breakfast staff were so friendly and keep everything full. We will definetly stay here again. Thank you for making our vacation so enjoyable September 26, 2014
Rated 4.0 out of 5.0 by Uncomfortable bed The mattress was not at all comfortable so I had to sleep on the pillows. September 25, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express--Keystone, SD Overall the hotel was very good. Free breakfast was ok, you get what you pay for. Staff was very friendly and helpful, especially regarding restaurant and directions to attractions in the area. The king suite room was comfortable but the lighting needs an upgrade. Too dark in many areas. September 24, 2014
Rated 1.0 out of 5.0 by Avoid this Hotel A dirty place with a nasty staff that was unhelpful and rude. The hotel was noisy with slamming doors all night and angry voices heard through the walls. The sheets had not been changed since the last guest. The hairdryer was broken in the room. A nightmare of a stay. September 24, 2014
Rated 5.0 out of 5.0 by Very nice room and good service. This hotel was convienently located and easily accessable. The rooms were very nice and the breakfast was very good with a nice selection of food. The hotel staff was very friendly and helpful. September 23, 2014
Rated 5.0 out of 5.0 by front desk staff was friendly and had good sense of humor. They were helpful in planning routes and time frames. also enjoyed the lobby. it was quite comfortable. September 21, 2014
Rated 4.0 out of 5.0 by Good location It was a good experience; the staff very nice and helpful. But I thought the rate was too high. Had I known about all the other possibilities in the immediate area, I would have checked for a better rate. September 21, 2014
Rated 5.0 out of 5.0 by clean, comfortable room clean, comfortable room. the lobbly was beautiful and breakfast with bacon was very good. September 21, 2014
Rated 5.0 out of 5.0 by Mt. Rushmore Vacation We stayed at this Holiday Inn Express when visiting Mt. Rushmore. It was the perfect location for walking to shops and restaurants in the area. It was also a very short drive to Mt. Rushmore. We couldn't have been more pleased with our room and this facility. September 20, 2014
Rated 4.0 out of 5.0 by Good hotel Overall very good. Good staff. Hotel is in a good area of town, away from major traffic. September 20, 2014
Rated 5.0 out of 5.0 by Great Location The hotel was excellent. The staff were warm, welcoming, and extremely helpful with our needs and directions to the many landmarks in the area. The lobby décor matched the location. Will highly recommend this hotel to others! September 17, 2014
Rated 5.0 out of 5.0 by Very good stay Holiday Inn Express usually is my choice lodging place, as I used to travel with the brand hotels a lot. This time, it didn't disappoint. The hotel business is so competitive, so that's kind of expected. We stayed the Fairfield also, and found them to be very competitive also. That's what drives them to do one better than the other guy, and we benefited. September 17, 2014
Rated 5.0 out of 5.0 by Staff recommendations The restaurant that staff recommended was excellent and food good, Wait staff quick and friendly. September 16, 2014
Rated 5.0 out of 5.0 by Comfortable beds and large room with pull out couch. Loved the breakfast. It saved us lots of time and money. Loved the healthy options. We could eat enought to last until lunch. September 16, 2014
Rated 5.0 out of 5.0 by Good stay Room comfortable. Breakfast good, but breakfast room is too small to accommodate everyone September 16, 2014
Rated 4.0 out of 5.0 by Perfect location The Keystone Holiday Inn was located very near everything we wanted to see and experience. The room was very comfortable and hotel staff knowledgable. Had a great time. September 15, 2014
Rated 4.0 out of 5.0 by Comparably clean and well maintained. Nice place, good looking hotel. Well managed and clean. Would definitely use again. Not happy with the guaranteed rate system used in case of cancelation. September 14, 2014
Rated 5.0 out of 5.0 by Great little getaway This was a great overall experience with this hotel and I would highly recommend it to anyone staying in Keystone. The staff was excellent and the rooms were very clean and comfortable. We had a great time. September 12, 2014
Rated 5.0 out of 5.0 by Quiet ample room Very adequate for our families needs in touring and resting with multiple age groups. Breakfast items met all of our needs September 10, 2014
Rated 5.0 out of 5.0 by Our time spent here was very satisfying. Want to thank Becky....she is one of the best people that you can have as an employee. She goes out of her way to help you in cause that may happen or she can oversee. Wonderful trip...thanks for the stay. September 6, 2014
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