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Rated 4.4 out of 5 by 173 reviewers.
Rated 3.0 out of 5.0 by Nice staff but strange smell in room Good location, clean room and friendly staff. My family's only complaint was that our room had a strange smell. We were there the day before the Sturgis rally started so there were bikers everywhere which we weren't crazy about, but we knew it was going to be like this before we came. We felt the room was a little expensive but again I think it was higher because of the Sturgis rally getting ready to start. August 5, 2014
Rated 2.0 out of 5.0 by Poor value for the money The facility in Keystone provides limited parking around the building, most of the spaces are reserved for employees of the town of Keystone! Rooms were not worth the money. Room got hot in the middle of the night. The complimentary breakfast did not offer much! Overall, a really bad experience for the money. I recommend staying in Custer, SD and driving the extra 30 minutes. August 2, 2014
Rated 1.0 out of 5.0 by Poor value Top dollar compared to other hotels in Keystone, SD but poor value compared to other HIE properties. Dated, breakfast dining and buffet area is inadequate for hotel this size, and parking is very limited. July 31, 2014
Rated 2.0 out of 5.0 by Overpriced! Way too expensive, even for peak season. It is just an average hotel. More affordable places to be found! Paid at least double the cost more a night for the area and saw signs that many other Keystone hotels had available rooms (even on a Saturday night) for a 1/3 the cost. A hotel employee told us (over the phone when we booked) that they are 2 miles from Mt Rushmore.... that is a stretch. The edge of the town of Keystone is 2 miles away, not the hotel. In this case location, location, location is not critical. July 30, 2014
Rated 5.0 out of 5.0 by good spot great location for Mt Rushmore and great area to spend time enjoying the sites July 29, 2014
Rated 5.0 out of 5.0 Extremely clean, friendly, safe, and appealing. Awesome hotel to stay at. Extremely clean, eye appealing, and staff is very warm and friendly. Complimentary breakfast was served with courtesy and offered many selections. Will definitely recommend to family and friends. Thank you from your Wyomissing, PA customers, Wendy and Dave. July 26, 2014
Rated 5.0 out of 5.0 by front desk nice excellent staff and building.good location.nice front staff girls both morning and night July 23, 2014
Rated 5.0 out of 5.0 by Worth the price Glad we stayed here. The rooms were clean and up to date. No signs of wear and tear in either of the two rooms our group rented. Beds were clean and comfortable. HI-X at Keystone also gives their guests a choice of both soft and firm pillows (nice surprise)! Both day and night staff were attentive and friendly. Day staff tried to get us into our room before our scheduled check-in time. Night staff Jake and Michael helped us out with a slight hardware problem (The bathroom door in the handicapped accessible room when open would block the front door from opening properly.) Complimentary breakfast was slightly limited but satisfying and plentiful. Location perfect for our various day-trips. July 21, 2014
Rated 5.0 out of 5.0 by Wow! Great experience & service I've stayed at many hotels but LOVE this one most!! The staff was attentive & extremely nice. This, paired with the super nice property was a definitely win-win situation. July 20, 2014
Rated 5.0 out of 5.0 by Great Place Would stay there again, this was the second time I stayed there and will again. July 19, 2014
Rated 4.0 out of 5.0 by Clean rooms, great breakfast and attentive staff This hotel was exactly as advertised. The rooms were clean and comfortable, the breakfast was great, and the staff was friendly and attentive. July 17, 2014
Rated 5.0 out of 5.0 by Nice Hotel - Overpriced because of the location Nice Hotel - Overpriced because of the location. Good breakfast and friendly, helpful staff. July 15, 2014
Rated 5.0 out of 5.0 by Good time Nice place to stay. Kind of expensive for the area/location. July 15, 2014
Rated 4.0 out of 5.0 by Comfortable place to stay. Nice hotel close to commercial area. Everything in town an easy walk to get to, if we travel there again we would definitely stay there. July 14, 2014
Rated 5.0 out of 5.0 by Comforts of Home Very nice hotel and friendly staff...spending as many days in hotels as I do throughout the year...really nice to find this professional staff in a wonderful laid back setting....this is the cleanest, most beautiful area of the country I have seen in a long time...I really hope to return soon....and everyone should want to stay here....just go to the lobby sit around talk with your own group or meet new friends from other places...wonderful experience...I am normally in hotels for work around 100 days a year...this atmosphere everywhere would truly be great to have on all those nights!!! July 13, 2014
Rated 5.0 out of 5.0 by From Oklahoma Wonderful,everything we needed.Food,room,service and clean. July 11, 2014
Rated 5.0 out of 5.0 by Comfortable stay No issues during our stay, the hotel was clean, room was clean and location was also good. It was too pricey compared to other hotels around. July 7, 2014
Rated 5.0 out of 5.0 by very nice stay and great location need safe in all rooms, breakfast or common room not large enough for breakfast crowd and more draw space for families. July 6, 2014
Rated 4.0 out of 5.0 by Good place to stay and close to Mt. Rushmore This hotel is a good place to stay and close to many restaurants and shopping. I would stay here again. July 1, 2014
Rated 5.0 out of 5.0 by Great Service Excellent customer Service, friendly staff. Very helpful in assisting us in places to visit and see in the area. June 29, 2014
Rated 4.0 out of 5.0 by Keystone SD hotel Great hotel off the main street in Keystone, had no issues and a nice room! June 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed and awesome service Wonderful experience. Only problem was noise from room above us. Highly recommended! June 28, 2014
Rated 5.0 out of 5.0 by great location! This hotel was in a great location with great breakfast for any age in the family! Pool area was clean and enough towels. Clean room and all up to date, including the mattress which was so comfortable! June 27, 2014
Rated 5.0 out of 5.0 by Great room Room was comfortable to stay in. Would recommend. Nice appearance. WiFi could be better though. June 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and service Couldn't be more please with are stay. We plan to stay at other Holiday Inn Express. June 22, 2014
Rated 5.0 out of 5.0 by Great Location The location of the Hotel to the downtown boardwalk and the 1880 train station all within walking distance is really convenient. It is also only a few miles from Mt. Rushmore and very scenic driving. June 19, 2014
Rated 4.0 out of 5.0 by close to sights nice hotel had what you expect from a holiday inn. unfortunately the parking was so so, out in front of the hotel is all a no parking zone and it gets a little confusing June 17, 2014
Rated 5.0 out of 5.0 by Quiet and clean facility Could not find anything wrong with our stay in this facility, especially the quiet surroundings. June 17, 2014
Rated 5.0 out of 5.0 by J&D1977 Excellent hotel. One can park their vehicle & walk to restaurants & shops...Very friendly staff. June 14, 2014
Rated 2.0 out of 5.0 by Keystone The motel was overall fine, the shower curtain was too short for the tub and difficult to keep inside and the breakfast area way too small for the number of guests, we had to eat by the pool and lobby as the room was always full,. The coffee in the lobby after 6, luke warm. the real problem with this motel is that it is in Keystone, not only a 150% tourist trap but several of the restaurants are owned by the same person, exact same menu, same prices and regardless of where we ate the food was terrible. this is a kids burger and fry town so know tha tgoing in. No decent restaurants June 14, 2014
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