Rated 4.5 out of 5 by 96
Rated 5.0 out of 5.0 by Sheila3jrc Exemplary Staff
During this stay, three boxes that I needed for training were delivered to another hotel. Kim graciously picked them up after finishing her shift late that night, so that I wouldn't have to pick them up myself!!! This was a '10' on the customer service indicator. Wow!!
February 17, 2015
Rated 5.0 out of 5.0 by Supercdw Great Room
This property was well managed and staffed and the stay was quiet and restful.
February 16, 2015
Rated 5.0 out of 5.0 by crashc3168 had a great
had a great stay. breakfast was good had good selection.
February 8, 2015
Rated 5.0 out of 5.0 by Passa Great Service
The room was nice, clean and fresh. The staff was friendly and helpful.
January 13, 2015
Rated 5.0 out of 5.0 by mikepr1962 Great Hotel
Rooms are clean and comfortable and the staff is friendly and attentive. It the only place I stay when in Kilgore.
December 23, 2014
Rated 5.0 out of 5.0 by shortfuse Best hotel ever!!
I recently stayed at the Holiday Inn Express and Suites Kilgore North. It is truly amazing!! Very new,up to date style, and the staff is wonderful. The lady that helped us was Heather she only works on the weekends. She was a big help and did everything she could to make our stay great and to make sure we were happy. Everything was clean, and comfortable. I am going to tell everyone that when they are in town to stay here. I just wish they would allow pets. But overall a great experience!!
December 18, 2014
Rated 5.0 out of 5.0 by mortmann1 Very comfortable stay and sleep!!
I LOVE the bed and pillows! The sleep was fantastic!! I also love that you have GREAT quality TV's and that I can hook up my laptop to it via HDMI cable. Also the internet was very fast and had a very solid connection. The only thing annoying about the internet was that you had to log back in every time. They have free beer and snacks on select evenings after work which is awesome!
The only thing that I would change about the hotel is. . .
Breakfast was a little stale or dry when I ate in the morning.
Exercise room didn't have any free weights or room for other exercises.
Shampoo was not of good quality. (What my wife said)
December 11, 2014
Rated 5.0 out of 5.0 by J. R. 42mvtha Staff asked questions.
Staff is very helpful and did ask several times during our stay if all was O K and did we need anything else to make our stay comfortable. Staff is very congenial and seem to be very efficient and caring.
December 10, 2014