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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: KILGORE
  • Distance From Hotel: 2.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:4
  • Parking
  • Service Animals Allowed



  1. Spanish

Pet Policy

Pet Policy

No pets allowed unless they are a service animals

What's Nearby

What's Nearby

Harvey Hall Convention Center
Distance From Hotel:0.0MI
Kilgore Rangerettes
Distance From Hotel:0.0MI
Lake Tyler
Distance From Hotel:0.0MI
Lake of the Pines
Distance From Hotel:0.0MI



  • Number of parking spaces:99
  • Car Parking Available
  • Front and Back parking.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Total number of rooms:66
  • Total number of suites:36
  • Total number of rooms with only one bed:46
  • Total number of rooms with only double beds:20
  • Total number of non-smoking rooms:60
  • Total number of rooms for the physically challenged:4
  • Interior corridor
  • Total number of floors:3
Welcome to the Holiday Inn Express & Suites- Kilgore, TX. Outstanding service and amenities have made us one of IHG's quality excellence award winning hotels. Designed for the most distinguished traveler our hotel boasts complementary high speed fiber-optic wireless Internet for fast browsing along with a delicious, refreshed hot breakfast bar every morning. It's our goal to provide a stress-free visit for you and your guests so join us for a Managers Reception held every Mon-Wed from 5pm-7pm which
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Welcome to the Holiday Inn Express & Suites- Kilgore, TX. Outstanding service and amenities have made us one of IHG's quality excellence award winning hotels. Designed for the most distinguished traveler our hotel boasts complementary high speed fiber-optic wireless Internet for fast browsing along with a delicious, refreshed hot breakfast bar every morning. It's our goal to provide a stress-free visit for you and your guests so join us for a Managers Reception held every Mon-Wed from 5pm-7pm which includes beer, wine, snacks, and hors d'oeuvres. Rest gracefully on plush bedding with our new king and queen size pillows along with 42" flat screen TV with extensive HD programming. Guests can utilize our complimentary Business Center, Fitness Center, and laundry facilities 24hrs a day. Our hotel is centrally located next to many prominent companies such as Halliburton and Baker Hughes, host your next corporate meeting in our fully equipped 1650 sq ft of meeting space. We are only a few miles from Kilgore College, historic downtown, Lone Star Speedway, and a short drive to Lear Park sports complex. Let us make life simple and organized during your next family reunion or wedding with our room and meeting room packages. Children and adults alike can take advantage of our beautiful indoor pool and hot tub for a relaxing end to a day of travel. Make the smart choice and book your reservations with us today - don't forget to ask about our company negotiated rates!
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Corporate guests appreciate the location of our Kilgore, TX hotel, which is just minutes from businesses like, Halliburton, Baker Hughes, Weatherford, and Cudd. We hold a manager’s reception Monday-Wednesday (5pm-7pm) including beer, wine and hors d’oeuvres. We are centrally located in East, TX, and are close to towns such as Tyler, Longview, Marshall, Henderson, and Shreveport.

Guest Reviews

Rated 4.0 out of 5 by 71 reviewers.
Rated 1.0 out of 5.0 by avoid this property The WiFi is decent but the tv selection and signals are very poor. My access key did not work once. There is nothing more annoying than having to return to the front desk multiple times for this issue with all your baggage. Was told would be taken care of, was not. Was left sitting in front of my room door for over twenty minutes before being afforded entry. The next day back and forth to front desk to get into room, terrible two night stay. The staff seemed apologetic but when told they would give me extra points for my stay, and in fact they did not. I go to this area for business and will look other brands in the future. November 13, 2013
Rated 3.0 out of 5.0 My first Disappointment This was the first Holiday Inn Express that I have stayed at where I was disappointed in my room. My room did not have a fridge, nor did it have a telephone in my room. I have been staying in these hotels for a while now, and this was my first time not to have these in my room. (Even after I requested a phone be put in my room, I still did not get one.) I was not even offered to upgrade to a room that had these options. November 10, 2013
Rated 4.0 out of 5.0 by Hotel staff is great Best price in town, staff is great. Best stay for the money October 20, 2013
Rated 5.0 out of 5.0 by Great location and Excellent Comfort My location of choice when staying in the Longview area. The construction next door will be short lived when the Craker Barrel opens offering a great choice to eat at while staying at this HI Express. September 28, 2013
Rated 3.0 out of 5.0 by Only one issue with the room. Had to get up at 4:00 am to go to a business meeting by 5:00 am and tried to take a hot shower and no hot water! I let the water run for over 10 minutes hoping that it would get hot and no luck! I was forced to take a cold shower which did not make me happy!! Upon returning to the hotel, I spoke wiht the person at the front desk who only said she was sorry and i told her I was not happy having to take a cold shower, all she could do was laugh and say "It's Texas, be thankful for the cold water!" she also stated "we have had this happen in other rooms too. Nobody can figure out why" Up to the cold shower and the really unresponsive front desk person, i enjoyed the stay. There should have been more done to atleast make up for the bad shower September 23, 2013
Rated 2.0 out of 5.0 by Not Exceptional The location on the frontage road was great because we were just driving through to Dallas. Another reviewer complained about the road noise, but we did not notice any and our room was the last one on the end near the highway. The pillows and mattress were a little too hard for our taste. Other than those normal hotel issues, there was a lizard in our bathroom in the morning. Because of the construction next door, I would not have been surprised by a creature if we were in a first floor room, but we were on the second floor. (We did a "catch and release" into the shrubbery outside,) My biggest complaint is over the "incidentals hold" for thirty something dollars that was placed on my debit card and not released for 8 days. I don't recall ever seeing a hold last over a day before this one. This is the second time in three months that my receipt was not ready at check out. A New Orleans hotel manager even told me to access it online if I needed it! I will insist on some kind receipt from now on. If the hold had not been released, I would have been up that creek without a receipt for a paddle. September 7, 2013
Rated 5.0 out of 5.0 by Comfy and convenient Hotel is very convenient to Longview and the highway yet is quiet and comfortable. September 4, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel We stayed only one night on our way t Canton Texas. Everything was perfect about our stay. Highly recommend this hotel . September 2, 2013
Rated 1.0 out of 5.0 by Don't Stay at this property! The pool was green and dirty, none of the exercise equipment worked. The room was laid out so that the bathroom light reflected in the mirror directly to the bed. The shower took a full 10 minutes to get hot. The room keys didn't work, even after a second attempt to get them fixed. The property is TOO close to I-20 and the truck noise all night long was terrible. Drive a few miles further to Marshall to a different property. August 1, 2013
Rated 4.0 out of 5.0 by In room Refrigerator/microwave We were disappointed that our room did not have a refrigerator or microwave, unlike every other Holiday Inn Express we have stayed in. The bed, however, was comfortable, and there was a good breakfast, and we enjoyed the fitness room. July 31, 2013
Rated 2.0 out of 5.0 by Average Comfort Level We stopped at this particular Holiday Inn Express overnight on our family trip to get a nights rest. The hotel could use some updates. The rooms smelled old. The breakfast was ok. The biggest problem we encountered was the swimming pool. The kids wanted to go for a swim when we arrived at the hotel, only to find out the pool was inoperable. We were not told this upon check in. The pool appeared to be full of feces/dirt/debris at the bottom. When I went to report this to the receptionist I was told "I don't usually work here so I don't know what is going on here". She did not want to come to the pool area to see what was wrong. There was no smell of chlorine and a film covered the top of water. Would not stay at this location again! July 31, 2013
Rated 5.0 out of 5.0 by One of the best run Holiday Inns ever We've stayed at many Holiday Inns and Holiday Inn Expresses over the years and I believe this is one of the best-run hotels we've been fortunate to stay at. It's very rare that a hotel rises above mediocre in my opinion, and especially chains, but somehow this one stands out. The staff is very considerate, knowledgeable, and efficient. We've attended the Texas Shakespeare Festival in Kilgore every year for quite some time, and of all the hotels we've stayed in (including the Holiday Inn in Kilgore), this is by far superior to the others in the area. Comfortable beds, a good breakfast, a friendly and helpful staff--I can't say enough good things about it. July 19, 2013
Rated 5.0 out of 5.0 by Wonderful Night! The staff and service were fantastic. We are going cross country and have been staying at mostly HIE. After the last nigt at Hattiesburg, this property put our faith back into what we expect from a HI property. The staff had a smile on their faces and were just a dream to have come in contact with. We are hoping to stop here again on our ay home next week. Thank you again for making our stay comfortable and enjoyable! June 20, 2013
Rated 4.0 out of 5.0 by Enjoyable Stay I stayed here while my husband had to work in the area for four nights. The staff was very friendly during our stay and very accommodating as we traveled with two infants. Every day they checked with us to make sure we had towels, etc that we needed. It was nice having a variety of breakfast options so we didnt have to eat the same thing every morning. We try to always stay at HIE, and this one felt a little older than it probably really is, although it was a little cheaper too than what we usually pay. Biggest problem was it seemed like only the highest level of "cold" worked on the A/C so it would get really cold and then we would turn it off awhile. Hallways and elevator were very warm. The rooms were very clean though and eating area and reception area were inviting. Bottled water was provided for priority club members and daily newspapers were set out. The reason I would stay here again is the friendliness of the staff. From the front desk to the breakfast server to the housekeeping staff, I felt at home :) May 29, 2013
Rated 5.0 out of 5.0 by Great Award Nights Had two reward nights at this property at a very rewarding cost. Was impressed with the room, staff, and comfort level. Breakfast was at par with the standard HIE experience - good choices, fresh options, and plenty of quantity. The pool was cold, but that'll change as Texas weather becomes unplesantly hot! Entire property was very clean (breakfast room, pool, room). Access was easy from I-20, but the room was quiet. May 16, 2013
Rated 1.0 out of 5.0 by Awful experience. Will not stay here again or recommend to anyone else. The A/C in my room had been turned off and temp was way too warm on a humid Texas night. The room had not cooled off with the A\C on high after 3 hours so I had to go buy a fan. The a\c for the floor was turned off and the windows left open. It was 90 degrees that day and very humid. The ice machine on floor 2 was out of service. The front desk staff did not appear concerned in the least, and said there were no other rooms available, but the parking lot was far from full. HIE is my usual hotel, and I usually spend 4 - 6 nights/month in a hotel, but will not return to this one. It does not fit into the normal quality of the brand. April 25, 2013
Rated 5.0 out of 5.0 by Nice place First time there but will put on the good list. Very quiet. April 13, 2013
Rated 1.0 out of 5.0 by Reservation- Staff members need more training! Requested an extended stay (4 days) reservations 7 days in advance for King Suite with plenty of work space-desk area, also fridge and microwave, Also-NON-SMOKING was a must! I explained that my trip was business and i would need work space! Staff member indicated that was no problem and my room would be reserved. She repeated my request back to me to confirm accuracy. Got there 7 days later and was placed into a standard king room with no work space ie.Desk area, microwave or fridge. Talk with Mgr and she said, sorry Sold Out! But we have another standard room we can put you in with fridge and microwave. I agreed and after 30 mins. of paperwork, and discussion I went to my room which--- Turned out to be a 'SMOKING ROOM'. Thats all they had. Other Hotels were also booked this late in the week. ......OK, only one stay, mabe next time it might be better..... you decide? I don't need to, too many other choices in town. April 11, 2013
Rated 4.0 out of 5.0 by good employee jasmine was very helpful and you should give her a raise because she is the kind of employee you need working for you. she was helpful with check in and very helpful with a place to eat for dinner. April 8, 2013
Rated 4.0 out of 5.0 by Great Choice for long or short term stay! Price-Good-resonable. Comfort of bed-Very Good. Clean Room and bathroom. Great staff. Breakfast- Better than many others. Could use more TV channel selections, but did have 3 HBO's. (no CMT or GAC). OVERALL- Very good! And I will be back. March 31, 2013
Rated 5.0 out of 5.0 by Overall Great Experience From the time we walked in the experience was excellent. We were greeted warmly with a smile and warm cookies! Our room and bath were very clean. Although, the hotel is close to the highway, we heard no sounds inside and for two nights we slept in peace and quiet. Having a choice of pillows, which were marked "soft" or "firm" was just great and helped with a good night's sleep. Breakfast in the morning had a very good selection and the dining room was comfortable and inviting. Good Job! March 29, 2013
Rated 5.0 out of 5.0 by Well located Hotel.... This hotel was situated perfectly for my business needs in the area. The staff were extremely helpful, and made me feel as if they were glad I was staying with them. If and when we get additional work in this area I will definately choose this hotel. March 21, 2013
Rated 5.0 out of 5.0 by Stay Here! Our room was spacious, clean and comfortable. The staff was the same...well, maybe not exactly the same but exceptional service! March 19, 2013
Rated 5.0 out of 5.0 by Stay Nice hotel. Every thing was fine here. Just a little bit pricey February 19, 2013
Rated 5.0 out of 5.0 by Outstanding! We often use this establishment for our guests to the area. The staff is beyond helpful and we appreciate the outstanding service! February 11, 2013
Rated 5.0 out of 5.0 by Coffee at breakfast Terrible coffee- Another Holiday Inn Express had an excellent coffee labeled European blend. I believe that the young lady attending the breakerfast area was not very attentive and was engaged in conversation with a male guest for the entire time we were eating breakfast. The front desk was excellent both days we stopped at this hotel. February 6, 2013
Rated 1.0 out of 5.0 by Refreshing To Know Outstanding Guest Service Still Exists... I travel frequently for my job as a foodservice district manager with CEFCO convenience stores. I spent this past week in Longview as we opened a brand new location. I stay at Holiday Inn exclusively and have NEVER recieved such great guest service. I was contacted the day prior to my stay asking if I needed anything and then the night before I left I went to wash my laundry only to find the guest wash machine out of order, I went to the front desk and asked if there was another guest laundry machine, LaMarcus said no,but without hesitation said he'd wash and dry my cloths. A few hours later he called to let me know they we ready and when I asked how much did I owe him he simply stated nothing, truly refreshing!!! I will recommend this properly to all the folks I work with when traveling Interstate 20. January 20, 2013
Rated 5.0 out of 5.0 by Our Stay We were greeted by a very friendly staff. Our stay was really nice. We got good service and everyone was very nice to work with. We will stay there agan in the future. January 4, 2013
Rated 4.0 out of 5.0 by Great Staff I stay here occasionally to visit Eastman's chemical plant nearby. It is a freeway side hotel so I wouldn't say its memorable. But, it's close to where I need to be. The staff is also extremely friendly and the rooms are comfortable. The breakfast is nothing to write home about, but it's pretty typical for this class of hotel and the cinnamon rolls are very tasty. December 22, 2012
Rated 3.0 out of 5.0 by Ok To check into this hotel, I had to wait more than 5 minutes, not because there was a line but because there was no one at the front desk. Additionally, the treadmills and recumbent bike were not in the best shape. One treadmill stopped every time I started to jog and the chair on the recumbent would not lock. Other than this two small items, the hotel was comfortable. December 21, 2012
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Holiday Inn Express & Suites Kilgore, TX
Holiday Inn Express & Suites Kilgore, TX
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