Rated 3.8 out of 5 by 45
Rated 5.0 out of 5.0 by gerbear very helpful staff...comfortable bed
Enjoyed our stay at the hotel...considering our circumstances for the visit... The staff was very attentive to our needs & questions.
Especially front desk clerk... Yussra...She provided us with information & directions to restaurants..florists..etc. Any information related our stay.
Not knowing the area she made it a little easier to cope & reach our destinations.
The housekeeping staff provided for all our needs (linens,toiletries etc.)
Quiet and restful...
Will not hesitate to stay @ this Holiday Inn Express again
Thank you for our comfortable and pleasant stay..
March 6, 2013
Rated 3.0 out of 5.0 by BuckeyeJoe Worn Out Holiday Inn
The fire doors at the end of the halls SWING open and smash into the walls with the slightest push. Bathroom floor tiles are mismatched and out of alignment as though poor quality repairs were made. Peeling wallpaper is "repaired" with scotch tape.
I felt like I got less than I paid for at this Holiday Inn. For comparison I also stayed at the Hampton Inn in nearby Gloucester VA on the same trip. Better breakfast, cleaner EVERYTHING, nicer room, fresher building condition, one dollar less.
It's time to totally refresh the Kilmarnock Holiday Inn or sell it off to a downscale chain.
February 14, 2013
Rated 5.0 out of 5.0 by rector The
The room was well-prepared: very clean and comfortable. The hotel was creatively decorated for the season--fun and pleasant. The staff was gracious and helpful. A really good place to stay!!!!
January 6, 2013
Rated 5.0 out of 5.0 by SOBXJenn Great Experience at the Holiday Inn Express Kilmarnock!
Easy check-in - clean room - spacious with a great bathroom and awesome shower. Fridge, free WIFI - the hotel had everything I needed! Also LOVED the hot breakfast and the pancake machine! Awesome!
December 5, 2012
Rated 5.0 out of 5.0 by TravelingJim GREAT STAFF!
I've been a Priority Club member since the first week that the program began in 1983. In those 29 years, I can't say that I've enjoyed interacting with a staff more than I enjoyed the Kilmarnock staff. From the Front Desk (all 3 shifts) to Housekeeping to the Breakfast Room--everyone was friendly and helpful beyond expectations--positive attitudes, despite them all having to work during the Thanksgiving holidays. Incredible group of professional who represent Holiday Inn extremely well. I look forward to a return visit in the future.
November 27, 2012
Rated 5.0 out of 5.0 by lnc1 Friendly folks and a comfortable stay
I spent three nights at the HI Express in Kilmarnock. The staff couldn't have been friendlier. From directions to restaurant recommendations to making sure my room was perfect, everyone there was exceptional. This is a fine, central location for visiting Lancaster County and the Northern Neck.
November 8, 2012
Rated 5.0 out of 5.0 by Soleil Nicer than I imagined
The property is well maintained and was nicely adorned with fall decorations both inside and out. The staff was very professional, courteous and helpful.
October 29, 2012