Rated 4.2 out of 5 by 39
Rated 5.0 out of 5.0 by pugnose Best night's sleep in a long time!
Hubby and I spent the night here over the Thanksgiving holiday because we have family in a city over. I can honestly say that the beds were so comfy, the rooms so clean, that I got the best night's sleep in a long time.
We didn't get to go for the free breakfast but I am sure it was just as good as the rest of our stay.
A little pricey for the area but really worth the rest!
December 3, 2013
Rated 3.0 out of 5.0 by Blandboy Just ok
Revamped Holiday Inn. Rooms are small; bathrooms cramped, plus no ventilation fan in bathroom, so mirror fogs easily. Dining area could use a thorough cleaning (pretty dusty beneath the chairs and on woodwork). Location was convenient to the highway and several dining choices nearby. Unsure if I'd stay again. Depends on what 's available closer to Chattanooga.
November 18, 2013
Rated 1.0 out of 5.0 by VJ55 Very Poor Consideration
My Wife and I stayed here on the night of November 2, 2013 on our way back home from Florida. The morning of November 3, 2013 we went to have breakfast at 6 a.m. because we wanted to get an early start home.
When we got to the dinning area it was completely filled with college kids and all of their luggage. Every chair and table was taken even though half of the kids we just talking and not even eating.
After trying to find a way stepping over all the loose luggage just piled on the floor to the serving area, we encounter a long line and not much food left.
We finally got what we could to eat and had to go back to our room. I ate in a chair and my wife ate on the bed holding her plate in her hands. REALLY GOOD WAY TO START THE DAY.
I fault the management of this location for not advising the customers of this, especially IHG Reward Club members because they new this was going to happen. . You should be trying to take care of your repeat customers.
We travel through this area on average once a month, but apparently Holiday Inn Express does want not our business . We have stayed in other locations recently and those locations are in need of serious repair. This is why we chose to stay at Kimball this time. What a BAD decision!!!!!
November 7, 2013
Rated 5.0 out of 5.0 by Jess129 The Best of the Brand
We were road weary and stopped here to stay because we enjoy the basic consistency of Holiday Inn Express. We were greeted in the most pleasant way, immediately assigned a room and given a bottle of water. That, in itself was something that filled us with relief. We'd been driving for thirteen hours and cool water was a better treat than any other.
There seemed to be one person only and I bothered her several times with questions and the phone kept ringing but she never lost her nice helpful demeanor.
The beds were comfortable and everything was clean and worked. We were not the first to arrive at breakfast but when we did, we noticed it was being constantly restocked. It was delicious and varied and the chairs were comfortable.
I would stay here again for sure!
October 26, 2013
Rated 3.0 out of 5.0 by Dottiesue Great shower
requested a handicap room and did not get one. Toliet very low and it was a problem.
Also as a rewards card member did not receive a bottle of water upon checkin.
October 23, 2013
Rated 5.0 out of 5.0 by Jammer Great service
Nice location and good staff, We had lost our water at our house and needed a room for a couple days. It was like a mini vacation.
October 3, 2013
Rated 5.0 out of 5.0 by witchere Unexpected Joy
Pleasantly surprised at the quality of the stay. Couldn't have been better.
September 4, 2013
Rated 2.0 out of 5.0 by bkford Feedback
Room (329) needed repair work. Very much over priced for the condition of the room. Very disappointing quality. The worst Holiday Inn Express room we've ever had. AC cover was on floor away from unit, lamp shade above table had big crack, large stain on carpeting, toilet lid cover was cracked, refrigerator freezer compartment did not freeze water over night, refrigerator wobbled around in its compartment.
August 28, 2013