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Rated 4.2 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by Great for Business My party (three others) and I stayed at this facilty in advance of a very important presentation for a local business. The night manager when we checked in was very accommodating and immediately corrected a reservation error. In the morning we utilized the meeting room and were able to practice our presentation in quiet. The morning manager was also very pleasant and helped us with printing up several colored copies to insert. They also provided water and whatever we needed in the meeting room. We will definitely use this hotel again when we are in the area. February 21, 2014
Rated 5.0 out of 5.0 by very, very good service!! DARRALE HELPED ME BRING IN MY SUITCASES AND GAVE ME SOMETHING I HARDLY EVER GET! A SMILE! CRISTAL MADE A BREAKFAST THAT MAKES EVERYBODY WANT TO COME BACK! JESSICA REALLY MENT IT WHAN SHE ASKED HOW WAS MY STAY! ALL-IN-ALL PEOPLE THERE REALLY CARE! AND THAT IS IMPORTANT! February 14, 2014
Rated 5.0 out of 5.0 by Great place to stay! This Holiday Inn is one of the best values on I-24. I have stayed here several times. The staff is great! February 12, 2014
Rated 3.0 out of 5.0 by Heat and AC Could not regulate the heat. Even though it was turned down, It was way too hot in the room and kept me awake a good portion of the night. This is not a new problem for this motel. Heating and cooling systems are the old style, through the wall units. February 2, 2014
Rated 3.0 out of 5.0 by HVAC Units The HVAC units in the rooms are a nightmare to deal with, sometimes. It's either too hot or too cold, and they barely ever shut off. As soon as the fan stops, it kicks right back up. There were many nights I'd wake up gasping for air because it had gotten so hot in my room while I was asleep. Overall the experience was pleasant and the breakfast was phenomenal. The rooms are clean, the varied pillow firmness is a plus, and from what I could tell housekeeping does a good job of not riffling through your stuff....like other places. The Staff was very courteous and friendly to us the entire time and never complained about mud being brought in on our boots some times. There was one Staff member who seemed to be a Space Cadet, a young gentlemen. I had a package come in the mail, which he told me wasn't there and I had it out with him until he finally called the Manager, who then told him the package was basically in front of him the whole time. Also, I requested a wake up call with him once and never got it, luckily I had an alarm set. Too, on the last part of my stay I had to check out early and called down the night before to let him know I needed to check out in the morning. I was told that he would, "make a note in my file," needless to say, I never was checked out by the Night Auditor, so I had to deal with the process of checking out the next morning before I left. January 30, 2014
Rated 5.0 out of 5.0 by Amazing Stay! I had a wonderful time during my vacation to Tennessee. Partly because of my wonderful experience at this hotel. My maid "Joy" was wonderful, and truly lived up to her name! Breakfast every morning was amazing, Donna even made me extra bacon! I would recommend this hotel to everyone. January 9, 2014
Rated 5.0 out of 5.0 by Holiday Inn Kimball This was not our first stay at this great hotel. The staff is awesome! They are very knowledgeable and happy to answer any questions you may have. The room was very nice and comfortable. January 5, 2014
Rated 5.0 out of 5.0 by one night stay great overnight stay while on our way to winter in Florida. January 1, 2014
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