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Rated 4.7 out of 5 by 88 reviewers.
Rated 4.0 out of 5.0 by Everything Awesome except.... .....general manager is completely miserable and virtually absent. This hotel is the tops, great staff, great location, great feel. I have stayed here about 3 nights a week for a couplke of years, the manager has yet to say hi. Why do corporations tolerate this? This only speaks further to the quality of the staff, they rise above her behavior and have in the past made apologies to me for her. However, this is a positive review despite one insignificant person. Keep up the good work! September 23, 2014
Rated 5.0 out of 5.0 by good stay Attentive staff to our needs as we were travelling by motorcycle. September 23, 2014
Rated 3.0 out of 5.0 by comfortable room clean hotel breakfast but not well stocked during time of visit. No morning paper available September 22, 2014
Rated 1.0 out of 5.0 by bad service Arrived early and was told that my room was not ready, and will not be ready until 2 pm. At 2:00 went to check on my room and was told that it will not be ready until 3:00 the normal check in time. After 2 pm other guests were checked in but the front desk attendant did not even attempt to contact me for my room. At 3:30 I went to check on my room and was given a room I did not reserve. I went back down and was told by the front desk that it will be a while for my room to be ready. After the Manager realized that his staff was giving me a hard time he apologized and asked for a room to be ready. At no point did the front desk attendant try to get a room ready, in normal hotels if a guest arrived early they ask housekeeping to get the room ready. September 20, 2014
Rated 5.0 out of 5.0 by Amazing night sleep We arrived late and checked out the next morning, so we really were only there to sleep. That being said, the bed and pillow were amazing! I haven't had a sleep like that in a long time :) Everything was clean and new and wonderful. Would highly recommend September 17, 2014
Rated 5.0 out of 5.0 by Great room This is a very clean, new hotel with large rooms and comfortable beds. A very quiet hotel with a nice pool. Kincardine is one of our favorite places to visit in the summer and we often stay here. A nice base to explore the Huron Coast from. September 15, 2014
Rated 5.0 out of 5.0 by Great stay. Everything as expected except for breakfast staff who seemed less than pleasant when asking for items to be topped up. Overall, Excellent. September 11, 2014
Rated 5.0 out of 5.0 by Everything was fine except for the guy at check in Everything was fine except for the guy at check in. He seemed too busy to help us, and then too busy to help us again at check out. Free breakfast was a bonus and the breakfast lady was very friendly and helpful. September 10, 2014
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