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Rated 4.7 out of 5 by 32 reviewers.
Rated 5.0 out of 5.0 by Beyond Good Service My stay was extended by three days due to very bad snow storm. The hotel staff...including all departments made me feel right at home with excellent service and understanding. Staff was very caring about our well being as there was many of us stuck there. All hotel facilities were offered to us at no extra charge. If you're travelling to Kincardine, I strongly recommend this property. 10 out of 10 stars for me. January 11, 2014
Rated 5.0 out of 5.0 by Pet-friendly, great service. Appreciated the pet-friendly option and provision of hard-wired internet cable. Thanks for making it a good stay! November 25, 2013
Rated 5.0 out of 5.0 by We will be back! The staff were warm and welcoming, even during one of our stays on the very busy Scottish Festival weekend. The manager was actively ensuring all needs were met. The facility was exceptionally clean with a wonderful breakfast. More recently, at another stay during a slower time, the manager gave us a much appreciated complimentary upgrade. We will be back! October 28, 2013
Rated 5.0 out of 5.0 by Regular visitor Been coming to this location on business trips since it opened about 3 years ago. The hotel is very clean, and the staff is very courteous, friendly, and professional. The location is very good, next to Canadian Tire and Boston Pizza, Gas station across the street, and a little plaza located kitty-cornered. The lady looking after the breakfast room does a wonderful job ensuring that the tables are always clean, and that breakfast foods are always fresh and plentiful. My only beef is with the price as it is a bit on the high side, even in the off season. My overall experience at this location has been very positive though, and my 5 previous visits are proof of that, and I will be returning in January for business purposes again. October 27, 2013
Rated 5.0 out of 5.0 by 3 Year Young Hotel with Great Service Stayed Oct 12 and 13. Hotel is just off the highway, but a bit confusing on how to get to it. It is right next to Boston Pizza but must turn down a small street next to the nearby supermarket to get into the parking lot. However, once you do, you will not be disappointed in the hotel. There was a problem with our reservation, but friendly and helpful front desk clerk Trish did an excellent job contacting customer service to straighten it out. Thanks Trish. This hotel is less than 3 years old and everything is clean, bright and well maintained. The parking lot is adequate size, free and well lit. You will feel safe in the area. The small town center is a few miles away right on Lake Huron. You'll find restaurants on Queen street. Our room was large, new, well maintained and very comfortable. Enough so, that we extended an extra day. The shower is a built in kit design which is not our favorite since it feels tight with a low ceiling that allows heat build up, and no hand holds for seniors (which we are), but water pressure is good and everything is spotless. The room had a fridge, microwave and flat screen TV. Bed was comfortable with clean fresh sheets and plenty of pillows. Carpet was like new and stain free. We highly recommend this as a stop on your journey. October 27, 2013
Rated 5.0 out of 5.0 by Great stay We stayed for 3 nights in a King suite. Everything was wonderful. Friendly staff and especially fantastic breakfast attendant. She made sure there was plenty of fresh fruit and the breakfast bar was always full. Hotel is right by Boston Pizza, Canadian Tire and Sobeys. October 17, 2013
Rated 5.0 out of 5.0 by like a home away from home Beautiful room I enjoyed my stay. The staff were great from the front desk to cleaning service to the breakfeat staff. All greated you with a smile and a good morning. Thank you October 9, 2013
Rated 4.0 out of 5.0 by two queen bed suite A little pricey for the area and for off season. Garbage can in the bedroom and glass glasses would have been nice. October 4, 2013
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