Rated 4.2 out of 5 by 79
Rated 1.0 out of 5.0 by ARRoadHog A huge mistake - Got more & less than I bargained for!
Booked king sized bed/room on Holiday Inns website. Arrived at hotel and they had record of the booking but no idea of the dollar amount quoted and, eventhough I secured the reservation with a credit card, was told they would not be able to honor the reservation ... And, yes, I'm a Platinum member. Instead, they put me in the room closest to the elevator so I got to hear all the commotion of laughter and yelling until 2am. Decided to drive to a nearby restaurant for dinner about 8pm and, upon my return, had to notify the hotel that someone was passed out in front of the doors in our section of the hotel (see photo attached). After some loud persuasion the hotel motivated the "gentleman" out of the area. To top it off the AC wasn't functioning correctly so I was hot for a number of reasons.
Moral of the story? If anyone decides to stay at this Holiday Inn Express, set your expectations to ZERO and you won't be disappointed! I, for my part, will NOT waste my money again
November 11, 2012
Rated 4.0 out of 5.0 by dbhwymanPA01 Great Valley Forge area Hotel
After the many twists and turns and feeling disoriented thanks to the Philly roadways I finally reached this hotel. From the moment I arrived I felt as though this property met my expectations for a Holiday Inn Express. Check-in was quick and easy. The rooms were spacious, comfortable and welcoming. In the morning the breakfast area had many hot and cold items to choose from.
As for the location, the King of Prussia Mall across the street and it's outlots have restaurants for every taste. Just a short 5 minute drive is the Valley Forge National Site and also a casino. Downtown Philly is less than 30 minutes away.
This hotel definately met my expectations. I recommend it to travelers for all purposes and ages. Just remember to use your GPS to get here (and for the geocache near the parking lot!)
November 7, 2012
Rated 5.0 out of 5.0 by Kenneth4 Exceptional Service
A great place to stay when visiting Philadelphia. It's close to the King of Prissia Mall which offers shopping and eatery. Very economical. Friendly staff and great free breakfast.
November 4, 2012
Rated 3.0 out of 5.0 by tony844 My Reseveration for a King N/S was sold and I had to take a double room
I was confirmed a King Bed Non Smoking. The reservation was made at least three weeks in advance. When we arrived they told me my room had been sold. This is the seconf time I have had problems with this hotel. Why even make a "Room Type Reservation " when they are going to sell your room. They did charge me at a lesser rate. But I did not get he room I reserved.
Is this HIE policy.? I am not happy. I tried to talk to the Manager
but she was not available. Everyone on the hotel staff was very
curtious and I do not blame them. The management needs to get on the ball.
October 29, 2012
Rated 2.0 out of 5.0 by Ramesh Rude Staff
I found the staff of this hotel very rude. Early morning at 6.10 AM I went for breakfast. The breakfast room was open and food was all set. I went and started taking the food. The staff came and said that its not 6.30 you cannot have the food. So I put my plate back and went to lobby. Immediately after 2 min other guy went and started having the food. The same staff who objected me was there and he didnt even say a word. Being a platinum member if I get such kind of treatment I would never every stay in Holiday Inn Hotels in future.
The room beds are very shot in length and the walls are not sound proof. Noise from other rooms makes it very irritating.
October 23, 2012
Rated 2.0 out of 5.0 by Tonyana Horrible bed and good service.
Everything was fair. The bed was concave. Needed to put extra pillow between mattress and box spring to keep from rolling together. Highway side was, of course, noisy. Traffic at entrance was quite busy due to mall. Left a day early and informed desk person of bed problem and we were asked "Is there anything we can do?" Don't ask me, tell me what you can do! Thanks, but no thanks...
October 23, 2012
Rated 4.0 out of 5.0 by EddieA Short Visit with Family
I would certainly recommend this hotel. It had some drawbacks; particularly, the room was a bit cramped, but we were a party of four, and there was no fridge in the room and had to do the ice thing. But I was otherwise completely satisfied. I also feel that it was attractively priced, considering its location.
October 18, 2012
Rated 4.0 out of 5.0 by jolynn1220 Great place to stay!!
We booked a one bedroom suite online and did not have any trouble while checking in.
The room was spacious and clean. We really liked having the extra space because my husband and I were sharing it with our 2 children.
The complimentary breakfast was great. The staff were friendly.
I would highly recommend Holiday Inn at King of Prussia to others!!
October 16, 2012
Rated 5.0 out of 5.0 by KevinIL HI Express - King of Prussia
Clean property and friendly staff. Near tons of shopping and food options. Highways a little tricky to get to hotel....be careful.
October 13, 2012
Rated 4.0 out of 5.0 by Patty4 One night in KOP
Helpful, friendly staff. Good breakfast. Took extra effort to give us a first floor room.
October 6, 2012
Rated 5.0 out of 5.0 by Cass Very Good
Everything at the hotel was well organized, clean, and the staff members were helpful. There was an atm located downstairs that was very convenient. The location of this hotel was also good. Overall, great place to stay.
October 4, 2012