Rated 4.1 out of 5 by 336
Rated 5.0 out of 5.0 by GraceAnne Service
Front desk staff was friendly, helpful and professional both at check-in and check-out (Marcia).
August 27, 2015
Rated 4.0 out of 5.0 by Claire673 Nice Room, but not cooled very well
We were delighted to find that there was a HIE right next to the mall, which was our destination. I was a bit surprised by the size of the bathroom which was the smallest I have ever seen in an HIE. We were in a King, so I chalked that up to design so that the room itself could be more accommodating. The room was clean and comfy, except the air conditioner did not seem to do a great job. It was a little stuffy and warm in the room. I was quite put out, however, that the wireless internet was so slow. I mean dial up slow. I had to use my 4G because it was ridiculous. Please, please, please fix this as soon as you can!! All in all, it was a pleasurable experience and I certainly will be returning again during Christmas shopping season!!! (With my 4G devices)
August 25, 2015
Rated 5.0 out of 5.0 by Deb B Excellent in most ways, but no pool
HI usually have pools, we were disappointed not to find one; however, the hotel is very nice. They do not give a welcome gift to PC members. Room was comfy and the bathroom nice. The breakfast was excellent. The staff was professional but very friendly.
August 24, 2015