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Rated 4.1 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Personnel In General, the staff, beginning with my arrival and my departure were very professional and polite. They helped make my visit enjoyable and relaxing. February 9, 2014
Rated 4.0 out of 5.0 by Great Service The staff went out of their way to provide us with forgotten amenities and to ensure the checkout was correct. February 9, 2014
Rated 4.0 out of 5.0 by Business option for Kingman I stayed at the Kingman HIE recently, and had an acceptable experience. The room was clean and fairly comfortable, although the housekeeping staff left the heat on way too high, so the room was uncomfortably warm when I entered. Toiletry items were average, and the towels were average as well. The breakfast offerings were so-so. Glad there was sausage gravy, as it made the eggs much more appealing. If I come to Kingman on business again, I most likely would stay here, as they gave me the state government (ADOT) rate without a fuss. January 30, 2014
Rated 5.0 out of 5.0 by Kingman Very nice hotel!! Have always enjoyed Holiday Inn Express in other areas. January 29, 2014
Rated 4.0 out of 5.0 by Great beds Nice and confortable, cookies hot cider, water, always available in the lobby, beautiful lobby with fireplace on. January 26, 2014
Rated 5.0 out of 5.0 by great hotel this hotel was great and the staff were fantastic ..it was quiet no noise whatsoever.. January 26, 2014
Rated 5.0 out of 5.0 by RGR75 Good nights rest, and a great breakfast, Great stay very friendly staff January 15, 2014
Rated 5.0 out of 5.0 by good place We enjoyed our stay. Everything was nice and clean. If in area again we will choose to stay here. January 12, 2014
Rated 3.0 out of 5.0 by holiday inn in kingman az clean facility, friendly front desk and intermittent wifi connection January 11, 2014
Rated 4.0 out of 5.0 by Appliances Disconnected The microwave and refrigerator were not working and the office told us to pull it out and reconnect it ourselves. Not what I would expect. January 10, 2014
Rated 4.0 out of 5.0 by hot tub, bed, clean I was passing through and needed a few down days and we like holiday inn express January 6, 2014
Rated 5.0 out of 5.0 by Holiday Inn The hotel was clean and need. The room was very clean and the bed was excellent. Breakfast was of good quality. January 5, 2014
Rated 5.0 out of 5.0 by Great location, Friendly staff Lives up to Holiday Inn quality expectations. In particular, the young woman who greeted us was superb. The first words out of her mouth after welcoming us were , Thank you being IHG Platinum Rewards members. She was also very accommodating in giving us directions to a local restaurant. We were very surprised at the choices of restaurants in Kingman. Would definitely stay there again. December 19, 2013
Rated 5.0 out of 5.0 by Very nice and helpful staff. Room was awesome! Would recommend this facility to all. Clean, comfortable and fantastic set up. Traveled with kids. November 27, 2013
Rated 3.0 out of 5.0 by great staff....bad bed and horrible food The front staff and cleaning crew were great. Unfortunately the bed was very uncomfortable. The mattress needed to be changes out bad. The breakfast buffet food was horrible. Runny eggs, hard bread and over ripe bananas. I had to take my 4 kids to breakfast elsewhere. Unfortunate. November 27, 2013
Rated 5.0 out of 5.0 by Everything was just Right! Recently stayed at Holiday Inn Express in Kingman, AZ on the way and returning from business in November. Both stays were excellent for myself and my wife and pets. The second stay, they were not able to give me the room I asked for but provided me with a room just as convenient and as nice as the one I usually get. These people go out of their way to please and that's what customer service is all about. I highly recommend this establishment and will stay there in the future. Very friendly staff. Thank you! November 17, 2013
Rated 5.0 out of 5.0 by Up dating I was very happy with everything. Yet, I felt our floor was missed with the morning newspaper. The paper was distributed on the first floor, but not on the second floor. I also felt the building was beginning to look tired. November 6, 2013
Rated 1.0 out of 5.0 by Wrong check in date I made phone reservations for Twin Falls, ID for 10/28/13 & for Kingman, AZ for 10/29/13 on the 800 number for Holiday Inn Express. Upon arrival in Kingman, AZ I found out the reservation they had was for 10/28/13. They were able to give us a room in Kingman, AZ. The desk clerk gave me an 800 number to call to see about getting the room charge for 10/28/13 removed because of the wrong ck in date. I was to be contacted the following day, I'm still waiting for that call as of today11/2/2013. As of right now, I will stay with Holiday Inn in the future. Customer service is very poor when it comes to taking care of a problem & making an effort to correct it or at the least to make an adjustment on the customer's account. November 2, 2013
Rated 5.0 out of 5.0 by good night stay Clean, quiet and comfrotable. spacious room. Would love to stay again when I am in the area October 28, 2013
Rated 5.0 out of 5.0 by A warm welcome by all staff The staff were super helpful, always with a smile. The room / the whole hotel was clean and welcoming. A novel idea while we were there was the Manager's Welcome from 5 - 7. Hotel guests could relax in the Great Room with a complimentary glass of wine / beer or soda. At the end of a long drive it was an unexpected treat to sit and just relax . October 21, 2013
Rated 5.0 out of 5.0 by great location, very friendly staff This is the second time we have stayed in this Holiday Inn Express and both times everything was great. I love the pool and spa, very attractive and enticing. October 18, 2013
Rated 5.0 out of 5.0 by Excellent in every way Loved this Holiday Inn Express. Have traveled from the east coast on the way to CA, staying in Holiday Inn Express hotels all the way and while we have been pleased with all of them, we particularly liked this one. All the decor is very attractive and fresh and the pool and spa are very inviting after a long drive. We are looking forward to our stay there on the way back. October 8, 2013
Rated 5.0 out of 5.0 by nice place we had a very plesant stay.Easy to get on & off I40. Very enjoyable place to spend the night. October 7, 2013
Rated 4.0 out of 5.0 by good service during our road trip we stayed at many Holiday inns and found your in-room coffee should be and could be much better tasting. October 2, 2013
Rated 2.0 out of 5.0 by Internet Problem Internet and WiFi does not work. There were some technical problem and took a few hours to fix, The computer in business center was not reliable and was slow. September 28, 2013
Rated 4.0 out of 5.0 by Another Holiday Inn Winner We like to stay with HI motels as much as possible and for good reason judging by the very good experience we had with this lodging at Kingman. After arriving quite late check in was handled proficiently by the friendly reception staff. Room comfort was as usual a highlight, together with free Wi-Fi in the room. Free breakfast was perhaps a little disappointing as we had hoped for a better selection than was offered. Breakfasts generally have a sameness about them irrespective of which hotel chain you go with which is a pity. Overall no complaints and certainly good value for money too. Highly recommended. September 25, 2013
Rated 5.0 out of 5.0 by good stay Really enjoyed the indoor pool and jacuzzi. Lovely room, right on Route 66. Several eating places nearby. September 23, 2013
Rated 5.0 out of 5.0 by Same great experience I had the first stay! I had to travel there to AZ again and cannot do those marathon runs for 13-14 hours as I get older. Stopping at the Holiday Inn Express in Kingman is something I now look forward too. We stayed there on the 15th and again on the 18th. Got the rooms I needed and again we were treated special. We did have to wait for the room to be finished but they got right on it and it was well worth the wait. When they remember your name, it kinda makes you feel special. Thank you for the wonderful stays. September 22, 2013
Rated 5.0 out of 5.0 by Very nice rooms Very spacious rooms, very comfortable beds, great variety for breakfast, clean and neat bathroom facilities, very much worth the price. Wonderful stay, will be back!! September 14, 2013
Rated 1.0 out of 5.0 by bad service We are HHonors member and the front desk lady didn't approach us as a member. The lady told us the bag treat are just for platinum members only. No one ever treated us like that before. I acknowledged her service but she insisted that she's right. Didn't pursue to keep the talking any longer. Didn't want to waste my time. I hope she learns soon. September 1, 2013
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