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Rated 4.2 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel Stayed in a nice size King room with a good bed, firm but not hard. Breakfast room was good size and the hot breakfast was a typical HIE good breakfast. Staff was courteous and professional. Staff recommended a BBQ restaurant for dinner, a few miles away but good food and reasonably priced. Would stay there again. Hotel is located right of I-40, so very convenient. July 15, 2014
Rated 5.0 out of 5.0 by Great night stay! Staff friendly and helpful. Rooms clean and stocked with everything needed for a great nights stay. Breakfast offers a great food variety and is delicious. July 12, 2014
Rated 5.0 out of 5.0 by Always a comfortable stay. We have stayed here several times as we usually drive I-40 when we travel to/from Kansas/California. The hotel staff is always friendly and professional. The room is always comfortable. July 1, 2014
Rated 5.0 out of 5.0 by holiday inn express kingsman Az pet friendly- only $20 extra for my furry son, variety of breakfast which is served from 6-9:30 am, beds and pillows are comfy. Flat screen tv in rm, pool and Jacuzzi on site and open til 11! laundry rm is open late as well.Staff was friendly. June 29, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. It was a very nice place to stay. The only problem was not being able to get warmer water than luke warm in the shower. Also there were a lot of smokers outside the pool windows so you could smell the smoke in the pool area. June 27, 2014
Rated 1.0 out of 5.0 by Stay Away We are IHG Rewards Members (non smokers) and were given a room in a wing full of smokers. We asked to move and got the room next to the mechanical room which ran pumps all night long. Poor customer service at this location, even for Rewards Members. STAY AWAY! June 26, 2014
Rated 2.0 out of 5.0 by Run down Holiday Inn I stayed at this Holiday Inn June 21, 2014. Stayed on the third floor with the room window facing another buildings roof. The hallway and room was very un-level. You can feel the slope in the floor as you walk the room. In fact the bedroom furniture has little pieces of wood under certain corners to help level out the dresser for the t.v. The king size bed must be old because I could feel the springs in the bed. There is also a railroad very close by and the train runs about every 20 minutes. It made it difficult to get any good sleep. This Holiday Inn is not the "norm" for Holiday Inn's. I've stayed at many Holiday Inn's and have never had a problem, until now that is. What is comical is that all the different Holiday Inn's I just visited in four different states, Kingman Holiday Inn was the most expensive! June 25, 2014
Rated 5.0 out of 5.0 by road trip After traveling all day, it was wonderful to be able to relax and the room was perfect for us. There was a microwave and refrigerator which is important when traveling. The room smelled fresh so we could relax. Most important, the hotel is Pet Friendly. June 22, 2014
Rated 5.0 out of 5.0 by great services the hotel is in a great location and there is no noise and very peaceful. you can get some sleep there!! June 19, 2014
Rated 4.0 out of 5.0 by Comfortable bed and very nice staff Front desk staff were very pleasant and helpful. They made our stay very relaxing. June 16, 2014
Rated 5.0 out of 5.0 by Excellent property on Route 66 easy to find location - easy parking - hotel staff great and rooms are superb. Breakfast selection great June 13, 2014
Rated 3.0 out of 5.0 by No Value with Service I chose this Holiday Inn Express in Kingman because the next closest town was Flagstaff with a Holiday Inn on I-40. The price was a little more than I usually like to pay for a Holiday Inn Express and because of that I tried to use my points to lower the price. The hotel had a blackout on using points, because supposedly their allotment of rooms was used up. I have never been blocked from using points at any other Holiday Inn but this one. I should have picked the Inn across the street. When I arrived at the Holiday Inn Express and went to the front desk, there was no one around. They had a sign at the desk saying that the desk clerk would be back shortly. Unfortunately, I waited a good ten minutes before the desk clerk returned to the front desk. I understand the need for breaks, but with the price I paid for my room, there should have been someone covering the desk, while the clerk was on break. Folks, there was no value in extremely poor service. I will not stay at this Holiday Inn Express ever again. June 12, 2014
Rated 5.0 out of 5.0 by Great place to stay Even though I was attended by a new untrained staff the other staff member made an excellent job correcting everything which made our stay an excellent time. Thank you. June 9, 2014
Rated 5.0 out of 5.0 by Convenient Quick stop on the way to California, we found this property to be conveniently located and the stay comfortable. June 8, 2014
Rated 5.0 out of 5.0 by good experience Our stay was just overnight but we were treated well with staff showing concern over our well being and a desire to make us comfortable and get us ready for the next day on the road. June 6, 2014
Rated 2.0 out of 5.0 by Not recommended due to overall condition of hotel I would not recommend this hotel to anybody. I reserved it to stay the night on our way to Las Vegas thinking it would be the usual good Holiday Inn with clean modern furniture but I was wrong. Hotel is apparently managed bad due to the very outdated and dirty furniture, worn out carpets, cheap and wrong repairs on light fixtures, dirty ice machine, wall paper ripping etc etc. I would try out another of the local hotels where you might get more for your money and not feel dirty when you walk in. June 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn Kingman Az. A great stay, excellent staff and a great base to visit The Grand Canyon and the surrounding areas. June 4, 2014
Rated 5.0 out of 5.0 by stop here IHG has the great beds, hot breakfast and nonsmoking policy which is why we like this chain. Not far off the highway with a nice pool and spa area. This is our choice in Kingman. June 3, 2014
Rated 5.0 out of 5.0 by A very nice place to stay I have stayed at this location a number of times. I have never had a problem. The staff has always been very helpful and friendly. A very nice place to stay May 20, 2014
Rated 5.0 out of 5.0 by Very comfortable Treated Platinum Ambassador very well. Excellent quiet room & a great night's sleep. Staff was very helpful and accommodating. May 19, 2014
Rated 1.0 out of 5.0 by Kingman We stay in many properties but this one was below average. It was very noisy, the bedding was old and uncomfortable, and Holiday Inn needs to build a new property that is worthy of its reputation. May 18, 2014
Rated 5.0 out of 5.0 by Pop-In Stay Staff very helpful. The lobby and hallways were very clean. Internet could be a bit faster. May 17, 2014
Rated 5.0 out of 5.0 by Excellent service every step of the way During a recent trip to Arizona for work, we booked two rooms at the HIE in Kingman, AZ. I called to book our rooms, since the website did not show any rooms that matched the per diem rate for this area. The young lady that answered was very quick to make arrangements that would allow us to stay here using the current per diem rate. When arriving, the hotel had a manager's social that we unfortunately could not attend since we got there around 7. We would definitely have stopped in if we had a chance. The rooms were spacious, and clean. No complaints there. I even caught the end of an Eastern Conference hockey game, since they had so many channels on the tv. Picture dropped in and out a little, but it was bearable. After working the next day, our travel plans changed, and we had to travel to Nevada. The young lady behind the desk assisted us in checking out late. We were amazed at how accommodating the entire staff at this hotel was, every step of the way. Great job, we will definitely be staying here again in the future! May 6, 2014
Rated 4.0 out of 5.0 by Great overnight stay Only stayed one night, and did not have the breakfast you provided before checking out and heading home. May 4, 2014
Rated 5.0 out of 5.0 by Quiet facility, clean accommodation, comfortable bed, outstanding servicei We were so pleased with our first stay that we returned a week later, on the way home. The return visit was equally good as the first. May 3, 2014
Rated 5.0 out of 5.0 by Great pool. Friendly staff Really enjoyed this property for a one night stay while traveling through town. May 3, 2014
Rated 4.0 out of 5.0 General The room was very good. Only comments are as follows: 1. Lamp was broken, new lamp not available, 2. shower head was very old and should be replaced 3. Managers party was very poor compared to other Holiday Inns, peanuts only were offered, however the wine and beer were very good. 4. When checking in they asked if I wanted the snacks available or do I wish to sacrifice 500 points on my priority card, I had never heard of this before and also they offered only one package for the room, not two as usual. May 1, 2014
Rated 5.0 out of 5.0 by Very comfortable stay The staff was very friendly and helpful. The beds were clean and comfortable. April 27, 2014
Rated 5.0 out of 5.0 by Appearence of the hotel Excellent. All landscaping and driveways were well kept and clean. April 23, 2014
Rated 5.0 out of 5.0 by Safe and clean Easy to get to just off the freeway and easy access to most of Kingman. Hotel was clean and well staffed. I was able to arrive late on short notice and depart late with no problems. They did not run out of anything at breakfast and the coffee was always hot. The room was quite and the a/c worked with minimum noise. April 10, 2014
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