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Rated 4.7 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Great Decor in Common Area The staff was friendly and attentive. The hotel was clean and the breakfast bar was very good. The room itself was clean and temperature control was nice. There was not a lot of noise inside or outside the hotel. I would stay again here. September 16, 2014
Rated 5.0 out of 5.0 by Recommend this hotel I am very careful about where we stay, this hotel met our expectations and we will use this property if we are in the area again. Comfortable rooms, clean, good breakfast, quiet location and helpful staff. September 16, 2014
Rated 4.0 out of 5.0 by Bed Ok Pillows poor Service excellent at this hotel. Within hotel overall good with the exception of bed/pillows. Ambience around hotel has clearly suffered during current recession. Closures September 16, 2014
Rated 5.0 out of 5.0 by Nice stay, but a bit pricey! Nice room and staff was very friendly, but was expensive. September 14, 2014
Rated 5.0 out of 5.0 by Great service Enjoyed our stay, will stay here again. The staff is so friendly. September 9, 2014
Rated 5.0 out of 5.0 by Fabulous Hotel Easy to access from highway. Clean and well lighted outside. Wonderful decor inside. Very pleasant staff. Extremely clean and comfortable room. Couldn't have asked for anything better. September 9, 2014
Rated 4.0 out of 5.0 by 2nd Stay I'll start with the bad: 1) The room cards failed multiple times. I had to return to the desk multiple times to have my room cards reprogrammed no less than 5 times during my two day stay. More than one person at the desk said that this was an ongoing problem and they didn't know what to do about it. 2) Breakfast was awful at best for any of the cooked items. Sausage was dry, biscuits were dry and hard, powdered eggs were grainy and the boiled eggs were not fresh. 3) There were questionable stains on the walls in the hallway and it looked like someone had been cutting wood out in the hallway. The good: 1) The staff was very accomadating. My wife has a service dog and they reacted in professional manner to the dog. The dog was properly harnessed so it was not a suprise to anyone at the front desk. Many places will challenge you even after seeing a labeled harness. 2) Very clean, comfortable rooms. The hotel has undergone some settling so there some cracks in the ceiling that should be addressed. 3) The hotel sits on a quiet property so no traffic noise and we were there on a fairly empty weekend. September 8, 2014
Rated 5.0 out of 5.0 by Great Weekend in Kingsport Great stay with good friends at a very nice hotel. It is probably the nicest Holiday Inn Express I have encountered. The staff is very friendly and the facility is awesome! August 27, 2014
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