Rated 4.7 out of 5 by 167
Rated 5.0 out of 5.0 by Schmilsson Nice facility, great IHG team members
IHG team members here have always been professional AND friendly!! Convenient location, quiet rooms.
April 17, 2015
Rated 5.0 out of 5.0 by nozzles84 Unique decor, not so "cookie-cutter"
Travelling extensively, one sees nice but typical facilities, however the unique decor of the breakfast area, coupled with its extension into the second level hall walk way was so, enjoyably, different. In addition, the suite living area being divided by french style doors to the sleeping area was a welcome feature. . . very, very nice!
April 17, 2015
Rated 3.0 out of 5.0 by Honey Dumplin More for Business than Family Stay
The staff were very friendly, the pool is not kept warm enough, the beds are not comfortable, the, ads in the elevator look like the women were paid by the half hour. Makes the vibe seem a little tultry, these women starred in them, breakfast is horrid, as is lunch. However it is kind they offer it, just dont count on it.
We have stayed in less expensive places and been treated better breakfast, and lunch, and pool is kept warm so no cramping.
Staff and maids very pleasant, but your beautiful view of the city is looking at the huge plant aka city wondering if it is going to explode and kill you with chemicals.. Me personally I think of going to the mountains, as maybe actually having the view of them.
they are very professional, business customers are what they r geared for and too
April 14, 2015
Rated 3.0 out of 5.0 by CRWgxp Average hotel
TV didn't work.
WiFi code wasn't given to us at check in.
Overall a less than satisfactory experience.
April 11, 2015
Rated 5.0 out of 5.0 by tjkwc wonderful staff and accommodations!!!!!!
Great place to stay. The staff are caring people who know how to make your stay a very pleasant one. Everything is clean and neat. Breakfast is awesome!!!!
April 10, 2015
Rated 5.0 out of 5.0 by mtomlin Great Hotel
Staff was friendly, breakfast was impressive and delicious, room was clean.
April 1, 2015
Rated 5.0 out of 5.0 by grannybjl Wonderful Hotel
We came to Kingsport to visit a friend. There were11 people in our party Everyone loved the hotel and we had no problems We would definitely stay there again
March 28, 2015
Rated 3.0 out of 5.0 by EastTexas54 Indifferent Desk Clerk
I am an IHG Rewards Club Platinum member and average 10 -15 nights/month in IHG properties all over the south. The desk clerk at the Kingsport HI Express did not acknowledge my Rewards Club membership and did not offer Welcome Points. Although the clerk was not openly rude, he was very indifferent. He was not friendly and did not make me feel like he appreciated my business or cared that I was there. That was a first for me. It really is no big deal to me except the lack of service was glaringly obvious as compared to other IHG properties. I travel to Kingsport several times each year but will find somewhere else to stay.
March 24, 2015