Rated 4.7 out of 5 by 88
Rated 4.0 out of 5.0 by pmmr Business trip
I travel here about once a month and pick this spot because the staff is friendly and I can count on having a good stay each time.
August 15, 2014
Rated 3.0 out of 5.0 by HET driver What a let down...
Arrived at the property in the last minutes of the day and was greeted by a drunken wedding party smoking and drinking from open beverage containers. The entrance was adorned with a tatty ORiely Auto parts banner which obviously was representative of some of the guests. ( NASCAR ?)
The desk clerk was a competent young man who apologized for the crowd creating cigarette smoke and blocking the entrance. I have breathing difficulties so do need second hand smoke to compound my illness. Soon after my lobby entry, a guest (mother of the bride) entered the lobby with two other women to stabilize her drunkenness.
Breakfast was "The Worst" of multiple property stays over the past three weeks. The components perpetration and public access were unmanaged and available so multiple personal contact with food stuffs was unavoidable. The boiled eggs were obviously several days old. The powdered eggs poorly prepped and the sausage tasted of old age.
During our time in the breakfast area there was NO wiping of vacated tables and restocking was based on patrons complaints.
Lastly, for me; the business center computer did not work. Reported this to desk manager ... Oh well IT guy coming today. ... No reservations capability for me = brand change tonight! Miffed and maybe Mad by days end.
The hotel public areas and our suite were very nice and well kept.
As a retired business's owner I suggest an unannounced franchisee management review and property operations inspection.
? Time for me to move to Marriott?
August 11, 2014
Rated 5.0 out of 5.0 by missylou1 Loved it!
Room was so clean and nice! Had a very quiet, restful sleep. It did not have the loud annoying air conditioners that most hotel rooms have. Will definitely stay there again!
August 5, 2014
Rated 5.0 out of 5.0 by dayhiker Very impressed
Very impressed with the overall look and cleanliness. Thought and detail had been put into the furnishings of the lobby, breakfast room and rooms themselves. The staff immediately responded to a slight problem we had. The clerk was very friendly as well as all the other staff and made our stay very relaxing.
August 1, 2014
Rated 5.0 out of 5.0 by Kat508 Would return for another stay.
Great stop along our road trip to Georgia. Our stop was random, but so happy we did. The front desk personnel were pleasant and very helpful. The hotel is convenient to a number of restaurant and we selected La Carreta. Quite good. The hot breakfast was very satisfying and the biscuits and rolls were delicious.
July 29, 2014
Rated 5.0 out of 5.0 by wilsen Clen Comfortable quiet room
Good value and good location the processed breakfast food would be the only issue although not as bad as some other hotels.
July 23, 2014
Rated 5.0 out of 5.0 by Fetcher Wonderful rooms
I've been coming to this hotel for business since 2012. I've never had a bad experience, from the comfortable beds, great breakfast, and attentive staff. I continue to come here because of all these reasons, and see no reason to go anyplace else. Convenient to my work site and love the morning staff when I check out. So polite and friendly.
July 21, 2014
Rated 5.0 out of 5.0 by cheetahmom Great job!
Staff was very friendly and welcoming. Always said hello when you came in and a smile on their faces.
The room was bigger than you find in many hotels and allowed us plenty of space as a family to enjoy the stay and not feel cramped. Paid less than another hotel right down the street and got queen beds instead of the 2 twins the other one offers.
Beds were super comfy as were the pillows - selection of soft and more firm. Everything was clean, bathroom was very clean, plenty of towels provided.
The free breakfast is not your typical cereal and pastries. They go all out with ham, sausage gravy, biscuits, omlets, fruits, cereals, pastries, oatmeal, yogurt...selection was wonderful!
I will definitely stay here again if in the area. This was a very nice Holiday Inn Express!
July 16, 2014