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Rated 4.6 out of 5 by 58 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed, great reservation service, great jacuzzi Everything was great. Wish they had discounts for being in town for medical procedures. Was looking forward to relaxation by the fireplace but it would not work. Sent a maid up and she tried but it would not work. :-( February 13, 2014
Rated 4.0 out of 5.0 by Good location and comfortable stay The room was clean. The beds were comfortable. Breakfast was good. Staff was polite. Hotel was nice. The room was a little too warm even with turning the thermostat down. But, overall was a convenient location and January 30, 2014
Rated 5.0 out of 5.0 by Fantastic overnight stay This was a stopover trip on my way from Memphis to Washington DC. Just a shame that I was only able to spend one night there. Lovely hotel. All of the staff we encountered were polite and courteous. Great big bedroom that was very clean. January 12, 2014
Rated 4.0 out of 5.0 by A great experience! Hotel was beautifully decorated for the holidays! Staff was very friendly. Room was clean and quite comfortable. Loved the queen sized beds & 2 types of pillows (labeled soft & firm). Breakfast was full size & hot! Although the hotel was 4 miles off of I-81 (on I-26 W), it was worth it! January 6, 2014
Rated 5.0 out of 5.0 by Nicest Hotel Experience My stay at the Holiday Inn Express was the best hotel experience I've ever had. Every aspect exceeded my expectations. My family and I were very pleased. January 4, 2014
Rated 5.0 out of 5.0 by Wonderful Staff I have spent every Monday thru Thursday at this IHG for the past 4 months and I have to thank all the staff for being so hospitable. I especially want to thank Rofina for finding my medicine that I left behind and turning it in to the front desk. Pat J then took it upon herself to contact me and arrange for me to pick it up after work. I have stayed at bigger named properties where the staff have not extend such a courtesy when I have left items behind. Thanks and have a great 2014. If I ever have another contract in Kingsport. I'll be back. Chicagoman9 December 25, 2013
Rated 3.0 out of 5.0 by unappreciated I am a platinum rewards member that doesn't feel appreciated here. I haven't received my preverred room type in several stays and I can't remember the last time I received an upgrade. The rooms are OK, but I do expect a little extra for my loyalty. December 17, 2013
Rated 4.0 out of 5.0 by something needs to be done about the hot breakfast The breakfast are bad. the eggs are gross and will not eat them. I have to go some where to get breakfast. The so call hot breakfast is not good, even the cereal in not good, need to get brand named cereal. The cereal does not have much of a tast. Maybe you should try to eat the eggs, I don't even think they come from a chicken. the commodes in this motel was very loud, you could hear them all night, until you fall asleep. December 16, 2013
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