Rated 4.7 out of 5 by 49
Rated 4.0 out of 5.0 by popalaw Great Lobby
Incredible decorations for the fall. Beautiful lobby to relax and dine in.
No acknowledgment for being a loyalty member and kid at check in was poor.
October 10, 2013
Rated 5.0 out of 5.0 by Chicagoman69 Great Value and the bed is great!
I am impressed how management helps out. From the free breakfast to the snack after work to the free wifi it is hard to find this much value anywhere else. You can't beat it. I have found a place I call home while in Kingsport , TN.
October 7, 2013
Rated 5.0 out of 5.0 by MThornton64 Great place to stay
The staff was attentive, courteous, and knowledgeable. Very well trained and so helpful!! I would most definitely stay here again!
October 7, 2013
Rated 5.0 out of 5.0 by stewart14 quiet, clean hotel
room was clean, good water pressure, extra pillows was great, towels were very soft and plentiful, was there for race weekend so prices were high but all hotels are that way on race weekend. breakfast was good. would have been nice to have breakfast available extended hours for race weekend. no tables available for us to sit and eat breakfast on our first morning. quiet. would stay again. no complaints. need new entertainment in lounge. asked for confirmation to be sent to my email and never received.
September 2, 2013
Rated 5.0 out of 5.0 by Ztravelers A very pleasant experience!
We were on our way home from vacation and I found the hotel on my GPS. I called & gave them my IHG number and it was so easy. When we got there, the check went very smoothly, the young lady was friendly and efficient. When I asked about places to eat, she was very helpful. The room was clean, bed was comfy and we enjoyed a yummy breakfast. Thanks for an enjoyable stay!
August 22, 2013
Rated 5.0 out of 5.0 by happytraveler3000 Great hotel!
We have stayed at this hotel on two different trips. We can always count on it to be top-notch, and will include it on our regular trips to the East Coast.
August 16, 2013
Rated 5.0 out of 5.0 by bullboy9 Great stay
Great stay. Only thing bad was there's not many restaurants around to eat at night. Enjoyed my stay.
August 8, 2013
Rated 5.0 out of 5.0 by Mark97531 Beautiful, Comfortable, Quiet
We were able to stay in a Jacuzzi Suite. Even though we didn't have time to enjoy the tub, the room was great, the view was superb, and the breakfast delicious. The room even had a fireplace - probably the first one I've ever seen in a HI Express.
August 3, 2013
Rated 3.0 out of 5.0 by spenceroid good location
this is a better visit than most hotel that i stay in and im a 5 night a week guy
July 29, 2013
Rated 5.0 out of 5.0 by grannybjl Beautiful Hotel
We had to go to a funeral in Kingsport and this was the closest hotel to the funeral home Last minute reservations but was accommodated nicely The room was great the breakfast was delicious and the staff was very pleasant I thought the room was a little pricey but that could be because of the last minute reservations Overall the hotel was very comfortable
July 28, 2013
Rated 1.0 out of 5.0 Poor experience
My family and I were bitten by some type of bug while staying one night there. The staff seemed not to care. I stay Holiday Inns on business routinely, and have never had an experience like this at any other Holiday Inn.
July 26, 2013
Rated 5.0 out of 5.0 by Theatrefan A spacious suite enabled us to relax
We stayed 4 nights in a suite on the ground floor. The suite was spacious and comfortable. This was our first visit to Kingsport and the location proved to be good for trips to Cumberland Gap, Cherokee Lake and Knoxville. The breakfast area was very pleasant and the choice of breakfast items very good. We used the excellent indoor pool. Overall this was a very relaxing stay in a very good location and I would thoroughly recommend the hotel.
July 24, 2013
Rated 5.0 out of 5.0 by desertdeb Wonderful!!!!
This Holiday Inn Express if off the beaten path, but shouldn't be missed. The room was extremely spacious with wonderful amenities. I wish I could've stayed longer to enjoy it.
July 15, 2013
Rated 5.0 out of 5.0 by BonnyP Great time!
Everything was wonderful, the people, the room, the pool and the breakfast. Couldn't have asked for a better experience.
July 4, 2013
Rated 5.0 out of 5.0 by Matt123abc Fantastic Stay in Kingsport
I have been staying at the hotel for several years, when traveling to KIngsport for business. I can honestly say that the staff has always been attentive and top notch. The rooms are always in great shape and clean. This is a fantastic deal for the area and worth the stay.
July 2, 2013
Rated 4.0 out of 5.0 by Joda Still Good, but could be better
We previously stayed here 7years ago when this hotel was brand new and we thought it was brilliant. It is still good and the rooms are clean quiet and comfortable, but it is beginning to look a bit tired compared to newer HIE. We have stayed at several recently and at other chain hotels but the big let down here was the breakfast which compared to other HIE was very poor in content and quality. Having said that should we be in Kingsport again we would probably stay here again because it is in a much quieter location than other hotels nearby.
June 22, 2013
Rated 5.0 out of 5.0 by Tricat The Best Run H'Express Ever
This location continues to be head and shoulders above all others.
Well run and always going the extra mile to welcome everyone.
You can expect seasonal decorations year round.
Just simply "The Best"
June 19, 2013
Rated 5.0 out of 5.0 by goforit Really nice place to stay
I have stayed at a few places in the past but this was the best.
The hotel was full at the time and there was no congestion, noise or any other disturbance. It is a perfect distance from the interstate so the traffic was not a problem. Thanks much.
June 8, 2013
Rated 5.0 out of 5.0 by Keefer Fantastic experience
This is by far the best Holiday Inn Express we have visited. The room was clean, quite, and well stocked with amenities. Staff was knowledgeable and friendly. The breakfast was great. We will definitely stay her again. I highly recommend this hotel.
May 28, 2013
Rated 1.0 out of 5.0 by StanTheBikeMan Over Priced, Loud A/C, Bed Hard, Furniture out of place!
I stay in a lot of HIExpress, this is by far one of the worst I have stayed in.
May 13, 2013
Rated 5.0 out of 5.0 by Atlcrew Love this hotel
I have stayed at this hotel 3 times. The staff is awesome and go out of their way to help you out. This hotel has added some personal touches like soups and meatballs available in the dining area for no additional charge. Cookies are baked fresh daily and too are free of charge. There is always bottled water at the front desk. The rooms were clean and smelled fresh. My room was a suite and it was very roomy with a nice glass door between the bedroom area and the living area. I will be back in Kingsport next year and I will again choose this hotel.
April 30, 2013
Rated 5.0 out of 5.0 by Dansdoll very nice
great room with door to divide bed and living space, was here three days, great to have this divide. nice breakfast. Elevator broke while I was there, but was fixed promptly, just trapped my hubby inside for about 20 min, a bit scary, but nice story to tell now that all is well. lovely great room downstairs, with large breakfast area and nice snack in the afternoon. water available at the front desk, very nice with a long day.
April 28, 2013
Rated 5.0 out of 5.0 by jeb12 Great service, yummy cookies
A great place to set up a mobile office - internet was fast, bottled water was just what I needed upon arrival, and the cookies were a nice touch.
April 24, 2013
Rated 5.0 out of 5.0 by Robyn57 Great Service
Front desk personnel was awesome! Very friendly and accomodating.
April 23, 2013
Rated 3.0 out of 5.0 by PaulieO Stay at Hol Inn Exp Kingsport
We have stayed at several HIE hotels over the years and this one does not come up to the level of most of the others. Attention needed to bathroom repairs that were poorly done, wall paper loopse, ceiling over shower shabby, floor carpet needs attention, outside could use sprucing up, parking lot inspected, lobby carpet cleaned.
April 21, 2013
Rated 5.0 out of 5.0 by mamapap30 general service
Our room service(cleaning, etc. was THEE best ever) Absolutely no complaints. When I ask for extra make up wipes so I wouldn't ruin their wash cloths they gave me extra for the stay. I appreciate that because I hate to put make up on wash cloths. Our room was ALWAYS cleaned to perfection and neat and nothing disturbed that we left there. I'd highly recommend anyone to stay there. We were on floor 3 if that has any bearing on the ladies doing the work. Thank you ladies for such good service. We stay with you every time we come to TN to visit our grandkids. Would love to come more often but getting older so trips might get farther apart. But will still be staying with you. And, we can't say enough about our 5 morning breakfasts......the area was always clean even with all those soccer/ballteams there, and the food was hot and very tasty. Be sure to thank the cooks and those that clean up. Also we always enjoy the seasonal decorations throughout the lobby and dining room. No complaints. :)
March 31, 2013
Rated 5.0 out of 5.0 by Boatlady Very Nice Room
I was in a standard room and it had everything I needed for my one week stay. Free Internet, complimentary breakfast, soup in the evenings, a refrigerator and a a microwave. The room looked new and the service was great. I would stay there again anytime.
March 26, 2013
Rated 5.0 out of 5.0 by Xman Just Awesome !!
Stayed at this property a few times now and always very pleased, great service and wonderful rooms, even during NASCAR weekends, it was still peaceful.
March 6, 2013
Rated 5.0 out of 5.0 by DO38118 Overall Great Service
One of the best hotels that I have stayed on a business trip. Will be back here everytime I make it to Kingsport, TN
March 4, 2013
Rated 5.0 out of 5.0 by hamitch57 Clean & Comfortable. Good Eats
Close to the I81. Will be staying again in 2 weeks.
February 25, 2013