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Rated 4.7 out of 5 by 79 reviewers.
Rated 4.0 out of 5.0 by Nice Hotel This was a nice hotel, not too far from Bristol. Seemed to be very quite. Was clean inside and outside. June 18, 2014
Rated 5.0 out of 5.0 by Front Desk service extraodinaire ! We stayed on a Thursday night and back thru on Sunday night. The gentleman at the front desk was extra helpful both times. It was a very quite area no road noises. The room was quite no noise from hallway use, or other rooms. Breakfast was especially good on Monday morning, very well prepared. June 15, 2014
Rated 4.0 out of 5.0 by Pipes knocking The overall stay is good & I will be back. However, there was pipes or metal knocking noise throughout the day & night. I was in room 315. You could really hear it in the bathroom. Always a great place to stay & the minestrone soup/stew was excellent. June 7, 2014
Rated 5.0 out of 5.0 by Clean room and friendly staff We enjoyed the Holiday Inn Express. The room and pool area were very clean and the breakfast was good. June 2, 2014
Rated 5.0 out of 5.0 by Suite for one night Very quiet, nicely appointed rooms -- better than the average Holiday Inn, lots of seating in the dining room, & breakfast was commendable. May 27, 2014
Rated 5.0 out of 5.0 by Business Trip Fabulous room and staff was wonderful... Stayed here a few days and breakfast was good and they kept the buffet full!!! April 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed The room was large enough to be comfortable for the two weeks I was there. I love the coffee pot, microwave, and fridge. Very comfortable. April 14, 2014
Rated 5.0 out of 5.0 by Attention to detail exceptional As former airline pilot I have been in many hotels. This Holiday Inn Express was clean, up to date and all items had extra attention to detail. Highly recommend. April 11, 2014
Rated 4.0 out of 5.0 by Great Room, but... Suite was superb, but we never could get the wireless internet connection to work. We alternated using the cable, so many thanks for placing a cable in the desk drawer. The signal to the 5th floor must be too weak as we could find the wireless, but it would not maintain connection. Staff and cleanliness was outstanding as always......Doug, Fairfax VA March 30, 2014
Rated 3.0 out of 5.0 by Change in greetings! This is a good hotel to book for a variety of reasons, but I've noticed the past two times I have checked in that I am not greeted as a Rewards Club member, nor am I offered the usual cookie and water as in the past. Once might be explained by a busy employee, but twice makes me think that there is a change in the practice at this location. Other IHG hotels still greet me as a Rewards Club member. On the other hand, the rooms are nice, the location is good, and the price is fair value. March 24, 2014
Rated 5.0 out of 5.0 by Thank you This was one of the best stays I have ever had at Holiday Inn March 21, 2014
Rated 5.0 out of 5.0 by Great staff. I stay here about once a month, tried the other chains close by, but the staff here keeps me coming back. Even if I find a problem with a room, they take care of it. The breakfast is varied enough and has a lot of choices to satisfy. Great coffee. March 16, 2014
Rated 4.0 out of 5.0 by Comfortable Stay I spent the night in Kingsport on day one of my 2013 birthday road trip in the mountains of VA, TN, KY, & NC. I booked a suite. I was impressed by the subdued elegance of the suite, the cleanliness, comfort, descent wireless access, and the quietness. (A policy against running and horseplay in the hotel is posted in many common areas. Much appreciated.) However, I was as disappointed in the lack of HD TV for the widescreen as I was in the Redskins' loss to the Dallas Cowboys that I watched in RD last night. The complimentary breakfast is a nice touch, but I don't care much for fabricated cheese omelets. The bacon had sat under the heat lamp long enough to get crumbly. Still, there are many breakfast items to choose from, so no need to go hungry. Overall, a very enjoyable stay! March 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed, great reservation service, great jacuzzi Everything was great. Wish they had discounts for being in town for medical procedures. Was looking forward to relaxation by the fireplace but it would not work. Sent a maid up and she tried but it would not work. :-( February 13, 2014
Rated 4.0 out of 5.0 by Good location and comfortable stay The room was clean. The beds were comfortable. Breakfast was good. Staff was polite. Hotel was nice. The room was a little too warm even with turning the thermostat down. But, overall was a convenient location and January 30, 2014
Rated 5.0 out of 5.0 by Fantastic overnight stay This was a stopover trip on my way from Memphis to Washington DC. Just a shame that I was only able to spend one night there. Lovely hotel. All of the staff we encountered were polite and courteous. Great big bedroom that was very clean. January 12, 2014
Rated 4.0 out of 5.0 by A great experience! Hotel was beautifully decorated for the holidays! Staff was very friendly. Room was clean and quite comfortable. Loved the queen sized beds & 2 types of pillows (labeled soft & firm). Breakfast was full size & hot! Although the hotel was 4 miles off of I-81 (on I-26 W), it was worth it! January 6, 2014
Rated 5.0 out of 5.0 by Nicest Hotel Experience My stay at the Holiday Inn Express was the best hotel experience I've ever had. Every aspect exceeded my expectations. My family and I were very pleased. January 4, 2014
Rated 5.0 out of 5.0 by Wonderful Staff I have spent every Monday thru Thursday at this IHG for the past 4 months and I have to thank all the staff for being so hospitable. I especially want to thank Rofina for finding my medicine that I left behind and turning it in to the front desk. Pat J then took it upon herself to contact me and arrange for me to pick it up after work. I have stayed at bigger named properties where the staff have not extend such a courtesy when I have left items behind. Thanks and have a great 2014. If I ever have another contract in Kingsport. I'll be back. Chicagoman9 December 25, 2013
Rated 3.0 out of 5.0 by unappreciated I am a platinum rewards member that doesn't feel appreciated here. I haven't received my preverred room type in several stays and I can't remember the last time I received an upgrade. The rooms are OK, but I do expect a little extra for my loyalty. December 17, 2013
Rated 4.0 out of 5.0 by something needs to be done about the hot breakfast The breakfast are bad. the eggs are gross and will not eat them. I have to go some where to get breakfast. The so call hot breakfast is not good, even the cereal in not good, need to get brand named cereal. The cereal does not have much of a tast. Maybe you should try to eat the eggs, I don't even think they come from a chicken. the commodes in this motel was very loud, you could hear them all night, until you fall asleep. December 16, 2013
Rated 5.0 out of 5.0 by Great place I've stayed here several times now and it's been great every time. The staff is great and the rooms are clean & comfortable !! December 5, 2013
Rated 5.0 out of 5.0 by WOW. One of the best Holiday Inn Expresses!! We called the hotel from the road and Shawn (who answered the phone and then checked us in later) was fantastic. He provided great information and was so pleasant. When we checked in, we could not believe the lobby and breakfast area. They were beautiful with amazing (and tasteful) Christmas decorations. It all made a business trip during the holidays so much more like being at home. After we got into our room, I called the front desk immediately. We were shocked to find a beautiful fireplace (electric) ready to go. Our entire experience was delightful. Thank you!!!! November 27, 2013
Rated 4.0 out of 5.0 by Just Like Home This place is like my home away from home.. They treat me like family. November 24, 2013
Rated 5.0 out of 5.0 by Great Stay Staff is very friendly and helpful. Very Clean rooms. Fast internet. November 18, 2013
Rated 5.0 out of 5.0 by Excellent stay comfortabl service great, comfortable bed, food wonderful, would stay again on way through November 15, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable room. This motel was the cleanest, nicest motel I have been in in awhile. I came for one night and was highly impressed by the cleanliness and how beautifully kept this motel was. This is the cleanest and nicest Holiday Inn Express I have been in. Staff was friendly and I felt safe there. Would highly recommend this motel! Can't think of any bad thing about it or the stay!:) November 5, 2013
Rated 5.0 out of 5.0 by great fall experience at this location enjoyed the great Halloween decorations throughout the lobby, breakfast area and in other locations in the hotel. October 22, 2013
Rated 5.0 out of 5.0 by Great property. Attentive staff. In addition to being a clean, modern and comfortable motel, the location is very convenient to restaurants and the interstate highways. October 18, 2013
Rated 5.0 out of 5.0 by Comfortable Comfortable and clean. I have stayed here often and am always impressed. October 15, 2013
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