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Rated 4.7 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by Great place I've stayed here several times now and it's been great every time. The staff is great and the rooms are clean & comfortable !! December 5, 2013
Rated 5.0 out of 5.0 by WOW. One of the best Holiday Inn Expresses!! We called the hotel from the road and Shawn (who answered the phone and then checked us in later) was fantastic. He provided great information and was so pleasant. When we checked in, we could not believe the lobby and breakfast area. They were beautiful with amazing (and tasteful) Christmas decorations. It all made a business trip during the holidays so much more like being at home. After we got into our room, I called the front desk immediately. We were shocked to find a beautiful fireplace (electric) ready to go. Our entire experience was delightful. Thank you!!!! November 27, 2013
Rated 4.0 out of 5.0 by Just Like Home This place is like my home away from home.. They treat me like family. November 24, 2013
Rated 5.0 out of 5.0 by Great Stay Staff is very friendly and helpful. Very Clean rooms. Fast internet. November 18, 2013
Rated 5.0 out of 5.0 by Excellent stay comfortabl service great, comfortable bed, food wonderful, would stay again on way through November 15, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable room. This motel was the cleanest, nicest motel I have been in in awhile. I came for one night and was highly impressed by the cleanliness and how beautifully kept this motel was. This is the cleanest and nicest Holiday Inn Express I have been in. Staff was friendly and I felt safe there. Would highly recommend this motel! Can't think of any bad thing about it or the stay!:) November 5, 2013
Rated 5.0 out of 5.0 by great fall experience at this location enjoyed the great Halloween decorations throughout the lobby, breakfast area and in other locations in the hotel. October 22, 2013
Rated 5.0 out of 5.0 by Great property. Attentive staff. In addition to being a clean, modern and comfortable motel, the location is very convenient to restaurants and the interstate highways. October 18, 2013
Rated 5.0 out of 5.0 by Comfortable Comfortable and clean. I have stayed here often and am always impressed. October 15, 2013
Rated 4.0 out of 5.0 by Great Lobby Incredible decorations for the fall. Beautiful lobby to relax and dine in. No acknowledgment for being a loyalty member and kid at check in was poor. October 10, 2013
Rated 5.0 out of 5.0 by Great Value and the bed is great! I am impressed how management helps out. From the free breakfast to the snack after work to the free wifi it is hard to find this much value anywhere else. You can't beat it. I have found a place I call home while in Kingsport , TN. Paul October 7, 2013
Rated 5.0 out of 5.0 by Great place to stay The staff was attentive, courteous, and knowledgeable. Very well trained and so helpful!! I would most definitely stay here again! October 7, 2013
Rated 5.0 out of 5.0 by quiet, clean hotel room was clean, good water pressure, extra pillows was great, towels were very soft and plentiful, was there for race weekend so prices were high but all hotels are that way on race weekend. breakfast was good. would have been nice to have breakfast available extended hours for race weekend. no tables available for us to sit and eat breakfast on our first morning. quiet. would stay again. no complaints. need new entertainment in lounge. asked for confirmation to be sent to my email and never received. September 2, 2013
Rated 5.0 out of 5.0 by A very pleasant experience! We were on our way home from vacation and I found the hotel on my GPS. I called & gave them my IHG number and it was so easy. When we got there, the check went very smoothly, the young lady was friendly and efficient. When I asked about places to eat, she was very helpful. The room was clean, bed was comfy and we enjoyed a yummy breakfast. Thanks for an enjoyable stay! August 22, 2013
Rated 5.0 out of 5.0 by Great hotel! We have stayed at this hotel on two different trips. We can always count on it to be top-notch, and will include it on our regular trips to the East Coast. August 16, 2013
Rated 5.0 out of 5.0 by Great stay Great stay. Only thing bad was there's not many restaurants around to eat at night. Enjoyed my stay. August 8, 2013
Rated 5.0 out of 5.0 by Beautiful, Comfortable, Quiet We were able to stay in a Jacuzzi Suite. Even though we didn't have time to enjoy the tub, the room was great, the view was superb, and the breakfast delicious. The room even had a fireplace - probably the first one I've ever seen in a HI Express. August 3, 2013
Rated 3.0 out of 5.0 by good location this is a better visit than most hotel that i stay in and im a 5 night a week guy July 29, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel We had to go to a funeral in Kingsport and this was the closest hotel to the funeral home Last minute reservations but was accommodated nicely The room was great the breakfast was delicious and the staff was very pleasant I thought the room was a little pricey but that could be because of the last minute reservations Overall the hotel was very comfortable July 28, 2013
Rated 1.0 out of 5.0 Poor experience My family and I were bitten by some type of bug while staying one night there. The staff seemed not to care. I stay Holiday Inns on business routinely, and have never had an experience like this at any other Holiday Inn. July 26, 2013
Rated 5.0 out of 5.0 by A spacious suite enabled us to relax We stayed 4 nights in a suite on the ground floor. The suite was spacious and comfortable. This was our first visit to Kingsport and the location proved to be good for trips to Cumberland Gap, Cherokee Lake and Knoxville. The breakfast area was very pleasant and the choice of breakfast items very good. We used the excellent indoor pool. Overall this was a very relaxing stay in a very good location and I would thoroughly recommend the hotel. July 24, 2013
Rated 5.0 out of 5.0 by Wonderful!!!! This Holiday Inn Express if off the beaten path, but shouldn't be missed. The room was extremely spacious with wonderful amenities. I wish I could've stayed longer to enjoy it. July 15, 2013
Rated 5.0 out of 5.0 by Great time! Everything was wonderful, the people, the room, the pool and the breakfast. Couldn't have asked for a better experience. July 4, 2013
Rated 5.0 out of 5.0 by Fantastic Stay in Kingsport I have been staying at the hotel for several years, when traveling to KIngsport for business. I can honestly say that the staff has always been attentive and top notch. The rooms are always in great shape and clean. This is a fantastic deal for the area and worth the stay. July 2, 2013
Rated 4.0 out of 5.0 by Still Good, but could be better We previously stayed here 7years ago when this hotel was brand new and we thought it was brilliant. It is still good and the rooms are clean quiet and comfortable, but it is beginning to look a bit tired compared to newer HIE. We have stayed at several recently and at other chain hotels but the big let down here was the breakfast which compared to other HIE was very poor in content and quality. Having said that should we be in Kingsport again we would probably stay here again because it is in a much quieter location than other hotels nearby. June 22, 2013
Rated 5.0 out of 5.0 by The Best Run H'Express Ever This location continues to be head and shoulders above all others. Well run and always going the extra mile to welcome everyone. You can expect seasonal decorations year round. Just simply "The Best" June 19, 2013
Rated 5.0 out of 5.0 by Really nice place to stay I have stayed at a few places in the past but this was the best. The hotel was full at the time and there was no congestion, noise or any other disturbance. It is a perfect distance from the interstate so the traffic was not a problem. Thanks much. June 8, 2013
Rated 5.0 out of 5.0 by Fantastic experience This is by far the best Holiday Inn Express we have visited. The room was clean, quite, and well stocked with amenities. Staff was knowledgeable and friendly. The breakfast was great. We will definitely stay her again. I highly recommend this hotel. May 28, 2013
Rated 1.0 out of 5.0 by Over Priced, Loud A/C, Bed Hard, Furniture out of place! I stay in a lot of HIExpress, this is by far one of the worst I have stayed in. May 13, 2013
Rated 5.0 out of 5.0 by Love this hotel I have stayed at this hotel 3 times. The staff is awesome and go out of their way to help you out. This hotel has added some personal touches like soups and meatballs available in the dining area for no additional charge. Cookies are baked fresh daily and too are free of charge. There is always bottled water at the front desk. The rooms were clean and smelled fresh. My room was a suite and it was very roomy with a nice glass door between the bedroom area and the living area. I will be back in Kingsport next year and I will again choose this hotel. April 30, 2013
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