Rated 4.2 out of 5 by 248
Rated 3.0 out of 5.0 by MishM Convenient and comfortable
The hotel is brilliantly convenient for the station and Hull City Centre. It is clean and well decorated. The room was comfortable, a good temperature and with a comfy bed. The bathroom was clean and everywhere felt very well maintained. Breakfast is free but very limited. Lots of nice places nearby though for a better start to the day. Stay was marred by building works/renovation by a neighbour taking place between 10.30pm and 1am. Drilling made sleep impossible and the staff seemed unable to remedy the situation.
January 23, 2015
Rated 4.0 out of 5.0 by Dunky HIE Hull
Clean and tidy, slow to clear breakfast tables, otherwise a good location.
January 19, 2015
Rated 1.0 out of 5.0 by Hutch56 Bathroom Drains
Please sort out the bathroom drainage. Advise room cleaning staff that if a room smells of sewerage, do not try to disguise it with air fresheners! Notify Housekeeping/Maintenance of the drainage issues. Let Front Desk know Not to Use this room until the issue has been resolved.
Check-out when a guest has a genuine complaint do not insist they pay for the room, refer it immediately to Management for resolution, without the guest having to ask to speak to management.
January 4, 2015