Rated 4.1 out of 5 by 174
Rated 5.0 out of 5.0 by Phil2010 Excellent hotel with friendly staff
I've stayed at the Holiday Inn Express in Hull city center on a number of occasions. Always a warm welcome on arrival from the really helpful staff. Becs on the reception desk always on hand to help with a friendly smile. Would recommend the hotel to anyone.
July 20, 2014
Rated 3.0 out of 5.0 by Nick1978 Comfortable Room - AVOID Breakfast
I stayed at the Holiday Inn Hull City Centre after attending a late night opening of a local museum, arriving at 11.30pm on Saturday night.
Finding the hotel car-park was impossible and I had to go around the block several times before I located the entrance to the car-park; this could be much, much better sign-posted. In the end, I called the hotel and asked for directions.
The hotel staff were prompt, efficient and courteous during check-in, including recognising my IHG® Rewards Club Member status. The bedroom was tidy and well presented - obviously a relatively new-build. I slept well given that it was a city centre hotel and there is usually lots of noise on a weekend at such venues.
I had not planned on having breakfast on booking my room, but was persuaded by the offer of a discounted breakfast voucher on check-in. Breakfast however was a HUGE disappointment - the cooked breakfast was stale, dry and unappetising. There was little or no continental breakfast or yoghurt. I checked out hungry.
If you plan on staying at this hotel, you will have a good night's sleep, but DO NOT have breakfast here, it is a waste of money.
July 14, 2014
Rated 5.0 out of 5.0 by nick 26 comfortable bed and great service
We found the staff very friendly and helpful,my wife does not like lifts and the check-in staff changed our original room so we were on a lower floor.
The hotel is close to the city centre so we near the amenities and close to a music venue we were visiting.
Overall the hotel provided everything we expect from a Holiday Inn.
July 13, 2014
Rated 5.0 out of 5.0 by Tour Mistress Helpful staff & convenient
We were a band touring through Hull & they took great care of us here. The car park couldn't have been more convenient, and the double-paned windows kept out almost all street noise for a good night's sleep. Also the front desk staff were very helpful, especially when we came in late & hungry from our gig after all but a few delivery places had closed. We were handed menus and served a pint from the bar when our food arrived. :)
July 10, 2014
Rated 5.0 out of 5.0 by pembo 55 great break in holiday inn hull city centre.
Just returned from a family reunion in hull. Started badly with a four hour journey that usually takes two hours! Didn't arrive till 9.40p.m but hotel staff were superb, they found parking for our mini bus, ordered us a Chinese take away and set a table in the cafe for all 9 of us to eat!! Every member of staff that we met during our break, from housekeeping to security were warm and friendly and went out of their way to help with any request. Thanks to all from the group from Liverpool 4-6 th July, we will definitely be back and would certainly recommend a stay here. Great break.
July 9, 2014
Rated 5.0 out of 5.0 by Tonyi1974 Does what it says!
I have stayed at this hotel on several occasions now as I have family who live in Hull. My wife, my 2 young children and I always have more than enough room to share when we stay. The room is always made up ready for use with the sofa bed and clean and tidy.
The hotel itself is clean, welcoming and modern.
The staff are extremely helpful and in particular Becs who always goes the extra mile. Especially as our don is lactose intolerant. Becs always goes to the local store to provide us with lactose free milk. A real star!
Every time we visit Hull we will always choose this hotel as it is value for money, warm, clean and most importantly staffed with lovely people!
July 9, 2014
Rated 5.0 out of 5.0 by FionaMG Great location, late breakfast and free wifi
Very convenient city centre location right next to the railway station and St. Stephen's Shopping centre. Enjoyed not having to get up early for breakfast (served until 11/11.30). The free wifi throughout the hotel worked adequately and was very convenient. Every member of staff with whom we came into contact was friendly and helpful.
July 9, 2014
Rated 5.0 out of 5.0 by Derby38 A relaxing stay
This hotel is very well placed for the shops, transport hub, fine dining and harbour area.
The staff were extremely helpful and courteous.
The breakfast food was nicely presented, hot and appetising. The staff ensured the food was well stocked and the food area clean.
The room was clean, furniture good quality, tea and coffee making well stocked.
Bathroom of the highest quality of cleanliness.
July 8, 2014