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Rated 4.2 out of 5 by 249 reviewers.
Rated 4.0 out of 5.0 by Good Value for money with friendly and efficient staff In general our stay was very comfortable enhanced by the efficiency and professionalism of the staff. My only complaint would be that the hot buffet breakfast fell short of expectations as it was limited to 3 items which were the same daily and could do with improving. January 29, 2015
Rated 3.0 out of 5.0 by Convenient and comfortable The hotel is brilliantly convenient for the station and Hull City Centre. It is clean and well decorated. The room was comfortable, a good temperature and with a comfy bed. The bathroom was clean and everywhere felt very well maintained. Breakfast is free but very limited. Lots of nice places nearby though for a better start to the day. Stay was marred by building works/renovation by a neighbour taking place between 10.30pm and 1am. Drilling made sleep impossible and the staff seemed unable to remedy the situation. January 23, 2015
Rated 4.0 out of 5.0 by HIE Hull Clean and tidy, slow to clear breakfast tables, otherwise a good location. January 19, 2015
Rated 1.0 out of 5.0 by Bathroom Drains Please sort out the bathroom drainage. Advise room cleaning staff that if a room smells of sewerage, do not try to disguise it with air fresheners! Notify Housekeeping/Maintenance of the drainage issues. Let Front Desk know Not to Use this room until the issue has been resolved. Check-out when a guest has a genuine complaint do not insist they pay for the room, refer it immediately to Management for resolution, without the guest having to ask to speak to management. January 4, 2015
Rated 5.0 out of 5.0 by Frequent Travellers Rooms clean and well equipped.Beds comfortable, rooms very warm which was great has it was a very cold weekend.Staff helpful and friendly, breakfast plenty of choice. Would recommend. December 25, 2014
Rated 5.0 out of 5.0 by Good service Very convenience, in city center. staffs are friendly, But it's next the main street, so a little bit noisy. The breakfast is good, simply but lots of choices. December 24, 2014
Rated 5.0 out of 5.0 by cruiser girl excellent service from very pleasant staff. very comfortable room and good quality bedding. very good value for money excellent breakfast. December 20, 2014
Rated 5.0 out of 5.0 by A relaxing 3 days We have stayed at this hotel on many occasions over the last 2 years,both as a couple and also with our family and have always received the same standard of service and welcome.The hotel is also ideally situated in the city centre and its attractions. December 18, 2014
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