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Rated 4.2 out of 5 by 224 reviewers.
Rated 3.0 out of 5.0 by Stressful parking & rude staff Hotel Website says 100 parking spaces in shopping centre carpark. I've been to this shopping centre before & it has thousands of spaces so I presumed the hotel had 100 allocated spaces. On arrival, it took me over 20mins of driving around & around trying to find a space along side people visiting the shopping centre on a busy Saturday afternoon. It was a nightmare. I found a space on the carpark roof quite a distance away from Hotel entrance so struggled in the heavy wind & rain with my luggage. When I explained to the receptionist what a stressful experience, she (Claire) was extremely rude & argumentative. I had to ask her twice to say "thank you" to me, let alone "have a nice stay" This hotel would have been ideal for my weekend stays for the next 3years as my daughter has just started Uni in Hull. However, the carpark experience & rudeness of staff have put me off & I shall go to another hotel next weekend. November 5, 2014
Rated 4.0 out of 5.0 by Ideal Location As a regular customer at Holiday Inn Expresses, the Hull City Centre hotel was very much up to the usual standard. It has the added advantage of being next to a multi storey car park with direct access to reception. Particularly welcome when arriving late at night, on a wet evening The other advantage is that when paying the reduced parking rate it allows one to use the car park for 24 hours, which gave me more than enough time to walk in to the City Centre November 5, 2014
Rated 5.0 out of 5.0 by Chill out stay This is a favourite hotel. It has the bus and train station yards away and is joined on to St Stephens shopping centre. I am a little disappointed that evening meals are no longer served but that is probably down to finance. The food court in St Stephens has plenty of eating places and yards the other way is Hull Truck Theatre which also serves meals until 7pm. I love the fact that the breakfast is until 11.30 am. I wish other IHG hotels would do the same. I put average for sleep quality as I do not sleep well, but I request a room at the rear and I usually can get it. November 5, 2014
Rated 5.0 out of 5.0 by Good hotel,bad weekend sleep Stayed at Holiday Inn Express Hull for a lengthy spell,mainly because of the close proximity to Hull centre for eating ,shopping etc instead of the out of the way other Holiday Inn Excellent value for money and especially like the car parking then straight into the reception area and a short walk to the large Tesco store and shopping centre. Rooms are well cleaned and comfortable with nice double bed and good powerful shower. The only trouble i experienced was the late night /early morning drinkers coming into the corriders shouting and bouncing off the walls just about every weekend Not what you want when you have to be at work at 6am Recommended November 2, 2014
Rated 2.0 out of 5.0 by Not the best I've stayed in This was my 68 night in an IHG hotel in 2014...and by far my worst. No Priority Check In line as per other IHG hotels so check in time was over 20 mins from entering hotel. Bar service not much better as it looked like the 2 reception staff were trying to man the bar as well. Very poor room layout with one large mirror...and not a socket in within 8 feet for my wife to plug her hairdryer into! Why not put a mirror above the desk where the sockets and a chair can be used? Beds...almost seemed like temporary 'put up beds' and really uncomfortable/ I know its just a Holiday Inn Express but I've stayed in several of these in the past and they have all been better than 'good value for money'...not sure if I can say the same about this one and I certainly won't be staying there again October 30, 2014
Rated 2.0 out of 5.0 by If not for the heating I have always enjoyed using this brand, but my stay this night was horrible because the heating in my room had a problem. October 30, 2014
Rated 4.0 out of 5.0 by comfortable stay you get what you want in terms of clean room and comfortable bed. The wifi is so so slow and literally useless in the rooms but seems to be faster in the lobby, breakfast choices aren't that great. The shower gel was almost empty, I think the room service need to look at it after every check out to fill it in for the next customer if required!!. Staff were nice and polite. October 23, 2014
Rated 5.0 out of 5.0 by Good Value The hotel is in a great location. Staff helpful Excellent value for our stay in a family room. Good location. We came to Hull to Hull Fair would definitely return again. See you next Year! October 23, 2014
Rated 3.0 out of 5.0 by Average Stay The hotel is clean and tidy but does not serve an evening meal, the car park costs £7 for an overnight stay and you are not informed about this until you have completed your booking. Breakfast was fine and the food was hot. October 22, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay. Had one night here as part of few days away. Great location close to city centre and some great pubs n clubs. Staff very attentive bar service good. Room clean, tidy and well stocked. Wifi easy to connect. Car parking in shopping centre car park with well signposted directions to hotel reception. Would easily recommend this hotel ! October 21, 2014
Rated 4.0 out of 5.0 by God location The hotel has a god location in the center of the city. Not fare from everything, easy to get around. October 20, 2014
Rated 5.0 out of 5.0 by enjoyable stay stayed 2 nights whilst visiting friends in hull.the hotel suited our needs perfectly and added to a very enjoyable weekend. October 18, 2014
Rated 4.0 out of 5.0 by Bewertung Preis-leistung ganz ok. Was soll ich schreiben . War zum zweiten mal in dem Hotel. October 10, 2014
Rated 4.0 out of 5.0 by Weekend Break/Plus the football Excellent position for all city amenities,not far to walk to KC stadium either.For large hotel it was very quite.Nice clean room good comfortable bed and plenty of tea and coffee ect in the room.Good breakfast choice for people on the go. Would definatley come back.Car parking very good too,a £12 payment at St Stephens covers Friday to Monday. October 10, 2014
Rated 5.0 out of 5.0 by Friendly staff Great location, friendly staff, decent food for breakfast, comfortable hotel October 2, 2014
Rated 4.0 out of 5.0 by Comforable bed good location. Business stay which involved basically sleeping in the hotel and using the breakfast facilities on one morning. Slept well on the two nights, used the internet briefly and enjoyed the breakfast on the check out morning. September 30, 2014
Rated 5.0 out of 5.0 by Very good hotel Clean and comfortable rooms Nice and kind staff Good location Slow Wifi Poor breakfast September 29, 2014
Rated 4.0 out of 5.0 by Hotel Stay Good stay on business visit, Breakfast Hot Buffet selection not the best. September 29, 2014
Rated 5.0 out of 5.0 by another enjoyable stay this is the second visit my wife and I have made to this particular hotel and like the first time we had an enjoyable relaxing stay.It is ideally situated for our purpose of visiting a local music venue. We found the staff attentive and polite.Breakfast was very good and very important for us it is served early ! The bed and our room were very comfortable and also there is a relaxing bar area.The car park is conveniently situated and discounted.So overall top marks ! September 28, 2014
Rated 5.0 out of 5.0 by 地點方便 出Hull車站,只要5分鐘即可走到,附近有購物中心、Tesco,購物很方便,也有免費網路! 房間乾淨舒適、也安靜,商務出差很適合。 September 23, 2014
Rated 4.0 out of 5.0 by good location Good, clean hotel and located in the centre of hull. September 20, 2014
Rated 5.0 out of 5.0 by Comfortable hotel with good service I have stayed at this hotel on many occasions, the facilities are good for the city centre, the staff are friendly and the hotel is always well maintained. September 18, 2014
Rated 4.0 out of 5.0 by zzzzz I stayed over Friday and Saturday and had quiet and restful nights. The shopping centre,accessed directly from the hotel was really convenient especially in the evening when I did not want to go far for something to eat on arrival. Thankyou to the staff on duty who were pleasant and friendly. I would certainly stay at this hotel again. Oh, and great free wifi connection says my teenage son! September 18, 2014
Rated 4.0 out of 5.0 by A great city centre hotel This hotel is excellently placed in Hull City Centre attached to the adjacent shopping centre were car parking is available. The staff were very friendly and welcoming upon arrival and our rooms were very clean and comfortable. Having free wi-fi throughout the hotel was great. And the free continental breakfast was was okay. If I was going to be staying overnight in Hull again this is the hotel I would book. September 17, 2014
Rated 5.0 out of 5.0 by Hull Central The hotel was so central and it was a relief to only carry luggage such a short distance from the railway station. The lobby at ground level was spacious and automatic doors helped us gain entry with our suitcases. The use of door key access to the floors other than that of reception added to our feeling of security and the provision of do not disturb notices is always welcome. The breakfast was more than adequate and at useful times. The view from the room was lovely and it was only a short walk into the city centre which was a pleasant place to visit and I am so impressed with the city that I will doubtless return at some point. September 15, 2014
Rated 5.0 out of 5.0 by great location, good night's sleep being located next to the Paragon Train Station and Paragon Bus interchange it is possible to easily access to all parts of the city. Internet connection is great and complimentary breakfast is the bonus. September 15, 2014
Rated 5.0 out of 5.0 by bed really comfortable loved having two pillows one firm one soft, service excellent Would with out a doubt stay here again lovely hotel so relaxing wanted to stay longer, September 11, 2014
Rated 5.0 out of 5.0 by great holiday to stay in the hotel is in a perfect place, very central. the hotel is clean, spacious and the staff were helpful. it was easy to park and a short walk from parking the car to the hotel entrance in the car park, perfect. The bed was comfortable and clean. September 11, 2014
Rated 5.0 out of 5.0 by great service and excellent staff We like this hotel as its in the centre of the town. We travel by train so we have only a few mins walk to the Hotel. The bus station is also next to the train station which is ideal for us as we have relatives and friends who live at different areas of Hull so the position of the hotel is great September 11, 2014
Rated 5.0 out of 5.0 by Great place to stay Great place, great staff, great location, good value. Will def use again. September 6, 2014
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