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Rated 4.6 out of 5 by 177 reviewers.
Rated 4.0 out of 5.0 by Clean, fresh, new, convenient location Overall a very nice hotel. The location is great with shopping, movie theatre, restaurants near by and only 10 minutes to downtown and the waterfront, Had to take a handicap room which shower was somewhat awkward.. October 25, 2014
Rated 5.0 out of 5.0 by Great place We traveled from Toronto to Montreal and decided to stop in Kingston for the night because it was raining hard. The hotel was in an excellent location. Easy to get to front desk staff was very helpful and polite and the room was clean . It had everything I look for when traveling. Yes yes yes for this ihg property October 23, 2014
Rated 5.0 out of 5.0 by clean up to date rooms great staff my stay was excellent the room was quiet clean and comfy. the front desk staff are very friendly and helpful October 23, 2014
Rated 4.0 out of 5.0 by Comfortable bed, nicely appointed room. I was pleasantly surprised by the quality of the room. The hotel appears to have been newly renovated, so the furniture and fixtures were in very good nick. The room is a good size and the hotel location is right off the highway. There are several places to grab a bite, and the 24 hour Shopper's Drug Mart is right across the street. A 10 minute drive gets you to downtown Kingston and Queen's University. October 22, 2014
Rated 5.0 out of 5.0 by Fantastic Hotel I stayed for 3 nights at the Holiday Inn Express and loved it. The staff were very friendly and welcoming. The common areas were very clean and nicely decorated/furnished. The guest room was exteremly clean and nicely furnished/equipped. I will be sure to stay here again the next tiome I visit Kingston! October 22, 2014
Rated 2.0 out of 5.0 Front Desk Staff Issue Please see the comments in the Survey. Selection of Staff and surprise Visit by your Staff. General Manager or Owner to be more visible to Customers. When I use to stay several times for business at Montreal Holiday Inn, the Owner came and met me and we had a dinner together and discuss the Improvement including VIP Customer and other customers. Also in USA one of the Holiday Inn put me in New Experimental Room Know as Green Room and give them my view points and comments and improvements which I did, and they send a Thank You Letter October 21, 2014
Rated 5.0 out of 5.0 by Great Stay I travel a lot for business and this was an excellent value for the money October 20, 2014
Rated 4.0 out of 5.0 by Great value and service We enjoyed our stay here and the only disadvantage was that we had to drive to downtown Kingston. Parking and breakfast is included, which is a bonus. October 16, 2014
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