Rated 4.6 out of 5 by 113
Rated 5.0 out of 5.0 by Cody girl Dependable comfort and great service
Everything was completely satisfactory during our stay here. The one disappointment was that the breakfast eggs and turkey sausage were too salty. We have found this before at other Holiday Inn Express locations and when told, the staff have heard this comment before. I hope they will review and correct this, since many people are much more health conscious today and would prefer to salt their own food if necessary. We would always choose a Holiday Inn Express for their service, and hope they will make a change in this one area.
July 26, 2014
Rated 5.0 out of 5.0 by JK0070 Beautiful city and comfortable stay!
No complain at all. Friendly staff, clean room, quiet environment, and excellent breakfast! Not far from downtown. I would stay here again.
July 16, 2014
Rated 5.0 out of 5.0 by Nis007 Comfortable bed and convenient
Usually have trouble sleeping but the bed was so comfortable that I slept well,the temperature in the room was just right and very quiet.
July 16, 2014
Rated 5.0 out of 5.0 by Weekendvisit Weekend visit. Clean, quiet room. Friendly staff.
Recommend this hotel. Clean, quiet room, fast and hassle-free check-in. Friendly staff. Free parking. Close to highway and nearby restaurants.
July 15, 2014
Rated 2.0 out of 5.0 by not worth the expense Disappointing experience
I was pleased with the room and ammenities but have never been asked to prove I am travelling on government business in order to receive government room rate. I furnished front desk staff with government identification but that was not sufficient so a warning to all travelling on goverment id, do not stay here without your meeting "agenda"
July 15, 2014
Rated 5.0 out of 5.0 by Fabs Super clean hotel
Great stay. Every staff member we encountered was very friendly. The hotel was about the cleanest we've ever stayed at. The breakfast was fantastic and has such variety. The large television in the pool area is great! Will definetly come back on our next trip to Kingston.
July 12, 2014
Rated 5.0 out of 5.0 by blondeknox Business stay
There was one issue that I had with my stay. I was in Kingston to attend a meeting (it was last minute arrangement) . When I went to check in I was asked for some documentation to prove I was there on business, in order to receive the government rate. I was very taken a back at this because of all my hotel stays I have NEVER been asked this by any other hotels. All I have been required to do is provide my government identification. This is a privacy issue. In no way is it the hotels business to know why or where I have a meeting or why I am staying at that hotel..
I highly suggest to stop this practice as it is against the customer privacy.
July 10, 2014
Rated 5.0 out of 5.0 by Beckers78 Very nice and clean
This is my second stay here and always pleased. It is clean and newer, nice breakfast included, comfy bed, nice staff, a bit pricey but that's my only complaint ! Would definitely stay again
July 9, 2014