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Rated 4.6 out of 5 by 274 reviewers.
Rated 5.0 out of 5.0 by A very pleasant surprised ... We had had a negative experience with this Holiday Inn Express in the past due to miscommunication issues so we were very hesitant about trying to book at this location again but it was in the best area to meet our needs. We had a lot of challenges trying to book using the 1-800 number so eventually we called the hotel directly to ensure there were no miscommunications issues. From the time we arrived at the hotel, things went well. We were greeted by Kate who was the perfect ambassador for the Holiday Inn Express. She was friendly and professional and when she heard that a member of our party was disabled, she was quick to offer us an accessible room on the first floor and even took the time to show us the room to make sure it was satisfactory. The room was perfect and met all of our needs. The beds were comfortable, the bathroom was a good size and very clean. The complimentary breakfast offered in the morning was a very nice addition and the staff who worked in the breakfast room were friendly and helpful. We will definitely be back and will recommend this location to others. April 22, 2015
Rated 5.0 out of 5.0 by Excellent Impression Found that this property really delivered. A clean, modern facility with thoughtful, attentive staff. Great job. April 21, 2015
Rated 4.0 out of 5.0 by business travel clean and well located. breakfast, close to amenities April 20, 2015
Rated 5.0 out of 5.0 by Great stay I have stayed two times so far, excellent experience, convenient location. April 16, 2015
Rated 4.0 out of 5.0 TV Improperly programmed TV. Only bad thing. Except survey is too long. April 13, 2015
Rated 5.0 out of 5.0 by Great Stay Perfect location , comfortable beds, very clean and complimentary breakfast April 13, 2015
Rated 5.0 out of 5.0 by Would definitely stay again This was my first stay at the Holiday Inn Express Kingston and I would definitely stay again. It was close to HWY 401, the rooms were clean, beds comfortable, and the breakfast was above average with regards to the selection. Internet in room was very good. April 12, 2015
Rated 5.0 out of 5.0 by Top Quality and Comfortable Everything went smoothly with our family of four including two toddlers. The breakfast was terrific and the size of the bathroom was so helpful for a family. The typical heating/ventilation system was good with the typical amount of noise. The hotel was easy to find, easy to park, and staff gave us a great welcome feeling. April 8, 2015
  • 2015-04-25T13:38:49.379-05:00
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