Rated 4.7 out of 5 by 417
Rated 5.0 out of 5.0 by wifeof1 Great night stay
This hotel is conveniently located just off the 401 within walking distance of shopping and restaurants. Great for families or business.
November 24, 2015
Rated 1.0 out of 5.0 by WCAR Staff issues
Waited 1:40mins for our room to be cleaned when other rooms were available, front desk staff were crusty. could not even use the pool because we had no key yet. My husband and 2 children waited for nothing. She could of changed us rooms. We were with a group of 15 rooms and most did not show til much later and there rooms were cleaned. Could not rent a room for a gathering. Was refused a late check out. I've stayed at the hotel this past summer and also last winter. I loved it and had no issues. Staff were great/pleasant/friendly. Our boys play Lacrosse and hockey so we are in Kingston twice a year sometimes more... Very disappointed with last weekends stay. Not sure I will book the next time. I 've worked at a Holiday day Inn for 12 years, I know how it works and how to treat pp. Good STAFF is #1 We are Heading to Rochester Holiday Inn Friday....hope we have a better visit.
November 23, 2015
Rated 5.0 out of 5.0 by Frequent visitors Frequent trqvellers
Frequent trqvellers via this city and hotel. Holiday Inn Express is always our first choice. Many thanks and can highly recommed it.
November 23, 2015
Rated 5.0 out of 5.0 by horseless1 great stay
great rooms.....i recommend it, would stay here again
November 22, 2015
Rated 4.0 out of 5.0 by Bri15 Okay. .but!
As a fairly new HIX this location meets the criteria nicely. But honestly, if you are going to try to be up to date by offering HD TV'S in every room then for goodness sakes, get HD digital boxes. That really is second rate!!
November 19, 2015
Rated 5.0 out of 5.0 by Big Dino Excellent Hotel
Great Hotel to stay at. Would not think twice about booking again at this facility.
November 18, 2015
Rated 5.0 out of 5.0 by HOV2015 Good Value
This Holiday Inn Express met my expectations and that is the reason I like to book Holiday Inn Express when travelling. I know what I'm getting. My only problem was that we booked 4 to a room, but there were only 3 towels in the bathroom. Otherwise, everything was great.
November 17, 2015
Rated 5.0 out of 5.0 by ishq2015 Great Staff
Visited to spend an evening with my wife for my birthday. The staff dressed up the room for our visit, put out chocolates and flowers and since I have Platinum status, also gave us the upgrade to the jacuzzi suite.
We had a very relaxing and enjoyable time together at the hotel. Well done.
November 13, 2015