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Rated 4.4 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by Friendly and helpful staff I always stay here and I enjoy this hotel. The staff is very courteous and the hotel rooms are very clean. November 1, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay A great place to stay and will again on all my trips to the Kingsville area. October 27, 2014
Rated 3.0 out of 5.0 by Priority 1 This hotel only had one problem. It is the smell in the guest rooms. I'm a non smoker and it smelled like a room you get when you go to Las Vegas. It smelled smoky. It may just be the fragrance that Holiday Inn Kingsville uses, but it smells like they are trying to cover up cigarette smoke. This was not the only room that smelled like this. I was with co-workers that agreed that their room smelt terrible too like cigarette smoke. If it's the fragrance they are using, I hope they change it. If it is smoke then I hope they change thier policy and clean up their rooms. I slept terrible with that smell. Other than the smell of the rooms, this was a great place to stay. The staff was extremely friendly and the place is in a good secure location. It looks very modern. Clean up the smell in the rooms and I would recommend this to everyone. October 26, 2014
Rated 5.0 out of 5.0 by Great accomodations Stayed here for a HS reunion and met classmates in the breakfast room, as well as lobby. Rooms were spacious, clean, and comfortable. Staff knew of our gathering and were very accomodating. October 18, 2014
Rated 5.0 out of 5.0 by Great hotel Great location, rooms clean, bed very comfortable Will stay here again if my travels bring me here. October 15, 2014
Rated 5.0 out of 5.0 by 5 star quality at a bargain price I travel a lot on business and I just want to congratulate the entire staff on a job well done. Excellent customer service and care. 5 star quality at a bargain price. I just hope that now that the word is out, I am still able to find an available reservation at this location. October 14, 2014
Rated 5.0 out of 5.0 by Excellent care across the board Accommodating and friendly staff, clean facilities and rooms...these people care about their property and your stay. October 13, 2014
Rated 5.0 out of 5.0 by Clean comfortable room Room was clean and comfortable. Very quiet. Attentive staff. Would definitely stay here again! September 24, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and nice, roomy suite Slept very well, beds were comfortable and did not have any issue with hotel management regarding the large group of people that we had staying there. Very courteous. Will definitely return next year! September 24, 2014
Rated 5.0 out of 5.0 by Very Comfortable and Great Staff And Service I highly recommend this hotel!! We plan to stay here every time we are in town. We are college parents and will stay here when we attend a college function or have to help our college student do something in town. The Staff is super helpful and always willing to go the extra mile to commodate us. Very Highly Recommended!!! Super Comfortable and always a pleasant stay!!! September 17, 2014
Rated 5.0 out of 5.0 by Quite and relaxing Love staying here, friendly service, clean rooms! Very easy to get to... September 11, 2014
Rated 5.0 out of 5.0 by Great HI Staff was very pleasant. Room was great. Will stay here any time I am in the area. September 10, 2014
Rated 5.0 out of 5.0 by Excellent Stay Excellent stay with family members in about 6 rooms. Adrian, give him a HOLLAR! I joked with him over the phone during our reservations set up and he held his composure over the phone. As well at check out. Christina, give her a high five and a snap. She helped with any questions we dished at her and her smile was still there at 11pm. You go girl. The sweetie in the morning for breakfast was a joy to be with during breakfast. We did not get her name but she was awesome. Regret not tipping her, I'll get her on the next trip. Thank you Kingsville September 2, 2014
Rated 5.0 out of 5.0 by One of the Best Always a pleasure to stay here when I'm on business in the area. Close to the Hwy and great clean place to stay. August 26, 2014
Rated 3.0 out of 5.0 by Overpriced!!! Management must think this hotel is beach front property!!! I stay at Holiday Inn all over the country and this middle of nowhere hotel is the highest. In future myself and company will find an alternative accommodation's. August 24, 2014
Rated 5.0 out of 5.0 by Awesome Awesome Awesome! My stay at the holiday inn kingsville was definately one for the books. Upon my arrival I was greeted by the general manager of the hotel Mr. Ivan and he offered me a cold beverage. I also had a very speedy and effecient check in by the front desk staff member Lauren. She had taken my personal preferences into consideration and followed through with them. The rooms were very nicely well kept and very comfortable. When it was time for me to leave Richard also made my chekout easy and speedy as well. Overall, my stay was wonderful thanks to the dedicated, friendly and helpful staff members of this hotel. August 20, 2014
Rated 5.0 out of 5.0 by Nice Stay. Thanks! A few weeks ago I stayed at this hotel and had a bad experience. The manager, Mr. Romero, called me to find out what was wrong during my staying. He apologized and asked me to look for him the next time I was staying in Kingsville. I decided to give Holiday Inn Kingsville another try. I talked to Mr. Romero and he took care of everything. In fact, I didn't have a reservation because it was an unplanned trip, and he move things around in order to guarantee a room for me. This time it was just perfect. Thanks! August 18, 2014
Rated 5.0 out of 5.0 by Comfortable beds! One of the best beds I have slept in, just a little over priced for the area. August 15, 2014
Rated 1.0 out of 5.0 by Nice hotel. Most staff very good. Worthless manager. Most of the staff was very nice. The guy working the front desk at check in was terrible and the manager was terrible. August 14, 2014
Rated 2.0 out of 5.0 by Poor service, below standard. Improvement greatly needed. Reservation should be honored. August 1, 2014
Rated 5.0 out of 5.0 by Good location, comfortable room The room was clean and spacious and the breakfast had a fairly wide variety. July 23, 2014
Rated 5.0 out of 5.0 by nice room great breakfsst Room was nice, roomy, and beds comfortable. Breakfast was fantastic. July 23, 2014
Rated 5.0 out of 5.0 by Our Stay at Holiday Inn Kingsville Our overall stay with Holiday Inn was perfect. We were treated with the upmost respect and the quality of service received was the best in a very long time. The breakfast area and the other amenities were very clean. Our stay with Holiday Inn Kingsville was a very satisfying one. We will definitely be going back for calm and relaxation with awesome client services. Thank you Holiday Inn Kingsville, we needed it! July 23, 2014
Rated 5.0 out of 5.0 Staff consideration Everyone (especially Lauren and Christina during my key issues) were superb! July 22, 2014
Rated 4.0 out of 5.0 by The small things matter Holiday Inn at Kingsville was a good stay. The breakfast was reasonable. My concerns were the check-in time, fitness center, and bathroom amenities. The counter had a sign that the attendant was providing assistance to a guest but after 10 minutes of waiting, I decided to call the hotel to see if anybody would show up. It appears the attendant was sitting in the office behind the check-in counter. Also, I would like to see free weights in the fitness center and better quality of equipment. Plus, fresh towels would be nice. For the bathroom, it would be nice to have a soap dish to place the soap instead of using a wash cloth. Also, a better product in the bathroom would be great, such as, Neutrogena. July 17, 2014
Rated 5.0 out of 5.0 by Comfortable rooms The rooms have always been very comfortable and have a greats night rest because the beds are so comfortable. July 6, 2014
Rated 5.0 out of 5.0 by excellence Best holiday inn property I've ever stayed at. Hands downs the most professional staff in the business July 1, 2014
Rated 4.0 out of 5.0 by GREAT STAFF TEAM SERVICE The front desk service that your staff provide was great!!!! They treated us like they know of us for a long time. Richard was very helpful and understanding with any issue that came up he was right there to help us. Thanks alot Richard!!!! :-) July 1, 2014
Rated 5.0 out of 5.0 by 3 weeks Thank you TO the manager IVAN and his STAFF I not only enjoyed my stay but I was very impressed of the whole entire STAFF Thank you Lauren, Isabel and Christina June 30, 2014
Rated 1.0 out of 5.0 by Worst staff ever! Where should I start... The receptionist was very rude. We got there around noon and ask for a room. She said "we don't have rooms available" without checking if there were going to be vacant rooms later, so I step outside, went online and make a reservation, went inside again and told her that I had a reservation. Instead of trying to accommodate my request, she told me that she couldn't do anything until 3:00. We came back at 3:00 and she said that there was no reservation on my name. I showed her the text message I received from Holiday Inn, with the confirmation number. He said that I needed to call the 800 number. I asked "Do *I* have to call? Am *I* the one that is at fault here?" she said "yes". I called the 800 number and kept jumping from one option to another until I got into a loop. I told her that it was impossible to fix this by calling the 800 number. It seemed that she called some other person on the phone and explain the situation and that person guided her to fix the problem. There were a couple of guests standing in the front desk, hitting on #flirting# the receptionist and another girl there. There were very loud. They even bought pizza and ate it there, in front of other guests. We were in the first floor and there were some kids in the second floor running and jumping all night long... and then again early in the morning. Later in the day I was to the front desk to ask for another key #card#. I had to wait more than 10 minutes, ringing the bell, until one of the girls came out of the elevator with a little cart #which make me think that there was not enough staff to do whatever she was doing#... I was never recognized as a Gold Member... I try to stay at IHG hotels whenever I can. This time was the second time I used the Holiday Inn Express at Kingsville. The first time was OK, but this time I had a VERY BAD experience. June 27, 2014
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