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Rated 4.1 out of 5 by 206 reviewers.
Rated 5.0 out of 5.0 by Clean and Pleasant The hotel was clean and the staff was friendly. The bathroom needed some TLC but was clean and spacious. My only complaint was the mattress, it was to soft for me and even my husband who likes a soft mattress thought it was also. Complimentary breakfast was fresh and well stocked, room and tables kept clean. Employees always greeted you as you entered. April 22, 2016
Rated 5.0 out of 5.0 by Nice hotel The hotel was in a convenient area with restaurants and a theatre. The room was welcoming and quiet with everything you need for your stay. The breakfast items were varied but they ran out of several items. The staff were friendly and helpful. April 20, 2016
Rated 5.0 out of 5.0 by AWESOME HOTEL OUR BUSINESS CREW STAYS IN HOTELS (MOSTLY IHG BRAND) ALL OVER THE COUNTRY. THIS HOTEL WAS A NICE BUILDING WITH AN EXCELLENT STAFF. April 10, 2016
Rated 4.0 out of 5.0 by Holiday Inn express in Kinston there was a group of 12 of us meeting in Kinston and we choose the Holiday Inn Express as our meeting hotel The one drawback is it is NOT Well Marked and we all missed the turnoff. This needs to be remedied However once in the Hotel the accomodations were very good. I really enjoyed the big meeting room for us to meet up in and watch TV and talk. The breakfast in the morning was a nice touch also. April 9, 2016
Rated 4.0 out of 5.0 by Comfortable but needs renovation. The outside appearance is welcoming. The staff was wonderful from booking to checkout. The breakfast menu was the same but it was good. The server was polite. The cleaning staff was pleasant but the floors in the halls were dirty. However, the hotel itself... needs to be renovated. The rooms are showing their age. The carpets have that old hotel smell. The bathrooms are worn. The wood on the chairs were scratched and the door to the bathroom had been patched 3 times from being kicked or punched. The heating/cooling unit needs to be regulated. It was either too hot or freezing. Kinston has very few choices of hotels. Thus far the only hotel for me is Holiday Express. But, bring this puppy into the 21st century. April 6, 2016
Rated 5.0 out of 5.0 by great experience quiet and comfortable, friendly staff and good location April 4, 2016
Rated 5.0 out of 5.0 by Bed and pillows The service at this facility was great. However, the bed and pillows were too soft to my liking. I prefer a firm mattress and pillows. Soft beds contribute to low back and neck pain. The bed was clean, neat and fresh. March 22, 2016
Rated 4.0 out of 5.0 by Holiday Inn Express Kinston Toiletries were not in the bathroom when I arrived--no soap, shampoo, or conditioner. Alarm clock went off in the middle of the night without my having touched it. Clean, nice staff, good breakfast. March 21, 2016
  • 2016-04-28 T11:57:58.070-05:00
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