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Rated 4.1 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Great choice Great Staff, Clean Rooms, I would definitely recommend this hotel to anyone planning on staying in the Kinston area. July 3, 2015
Rated 1.0 out of 5.0 by Poor Management Staff A valid concern was shared with the manager of this hotel and he was rude and unresponsive. July 1, 2015
Rated 5.0 out of 5.0 by Service really great We were in Kinston to visit relatives and will be returning many times. So will be using Holiday Inn Express many times. We were very comfortable. Thank You! July 1, 2015
Rated 2.0 out of 5.0 by Unacceptable Internet is very frustrating- if you need to use it. Choose somewhere else. June 28, 2015
Rated 4.0 out of 5.0 by Terrible service at check in. There was a man behind the counter with the front desk agent when I arrived. He had to tell the agent to take of me first. The agent seemed preoccupied with the other person, didn't acknowledge my rewards club membership and rushed through the check in process. He couldn't get back to the man behind the counter quick enough. I don't know what was going on but it wasn't very professional. June 19, 2015
Rated 5.0 out of 5.0 by Great Pool and customer service. The service was great. Pool was average size but very clean, inviting and beautiful! June 19, 2015
Rated 1.0 out of 5.0 by smoking room They assigned me a smoking room. I then requested non smoking. Front desk person said all rooms booked. It was obvious from parking lot many rooms available. They had a bill when checking in completely different from email confirmation. Maher sure you check for the correct amount. June 18, 2015
Rated 4.0 out of 5.0 by Number 1 choice for hotels Anytime I have to go out of town the first hotel I look at is the Holiday Inn Express. I have always had a great experience with them and the staff has always been great. My latest experience was the first real issue I've had with the company but it wasn't the hotel itself but with the company's website. When I reserved the room through their website I booked a room with double queens. When I arrive at the hotel I found that they do not have any suites with double queens, only a king bed. There were a few other folks checking in that apparently had the same issue. I mentioned the issue to the staff during my check out and they quickly apologized for the issue and discounted my room by about half. I really appreciated the gesture but if the website does not get corrected then there is a bigger issue. June 10, 2015
  • 2015-07-04T10:04:03.005-05:00
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