Rated 4.0 out of 5 by 60
Rated 5.0 out of 5.0 by Ty1on Great Service
The staff went above and beyond expectations to make sure my stay was comfortable.
February 26, 2014
Rated 5.0 out of 5.0 by Tmark74 Great
Great as always. Very Friendly and attending staff
February 24, 2014
Rated 2.0 out of 5.0 by ginger26 cold water in the shower
The shower never did warm up and I had to shower in cold water. The water in the sink was hot, but not in the shower. Very disappointing.. I have stayed in a Holiday Inn Express in many areas of this state and never had a problem.
February 13, 2014
Rated 5.0 out of 5.0 by Kinsak52 Internet service
Except for the poor internet connection that kept asking me to upgrade and disconnecting me, the hotel was very good.
February 9, 2014
Rated 5.0 out of 5.0 by Scooby2057 Great, but..
This is the place to stay in Kirksville; I've never been disappointed and was especially impressed this last trip when someone called the day before my arrival to remind me of my pending reservation. I just wonder what's up with the abandoned truck in the already small parking lot? It's been there for at least 2 years since I've been staying here.
February 4, 2014
Rated 2.0 out of 5.0 by Coldstay Accomadation OK
We were only staying overnight. They had a frozen pipe the evening before and the eating area had a fan blowing, smelled musty and tables were moved around so not much was useable. They did offer sitting area in the conference area so this was not an big issue.
The issue for us, was NO hot water when we woke. There was hot water the night before. I called at about 7:40 to let them know. They called back about 8:10 indicating they had to "flip" a switch and try again in 30 min to an hour. I let them know we had to leave for an appointment so this was not an option for us.
To not have hot water and to have to take a cold shower in bitterly cold conditions was an awful way for us to start our day.
I am sure this was a one time fluke... but really ruined our stay.
January 28, 2014
Rated 5.0 out of 5.0 by Bullfrog4 Excellent
Wonderful place to stay and was affordable too! :)
January 5, 2014
Rated 1.0 out of 5.0 by DACiv17 Aggrivated by service
I booked a room online for work. I booked a smoking room and did not receive what I asked for. I received a call the night before my stay telling me they no longer had smoking rooms at this hotel. I find it to be in very poor taste to conduct business in this manner. I booked my reservation earlier in the month and they call me the night before my reservation to tell me I can't have the room I requested because they were changing policies. Plus, IHG/Holiday Inn has a policy of canceling by 6:00 pm the night before or face a charge to my credit card. I received my call after 6pm the night before the stay. Needless to say I will not stay at Holiday Inn Express in Kirksville,MO if this is the way they conduct business. I travel to this location once a month for work and stay overnight. I took a slap in the face yet again when I found out that my coworkers were upgraded to suites on the same stay, and they were not affected by the smoking ban at the hotel. By the way I am an IHG Rewards Club Member, as well. I see how far that got me.
December 11, 2013