Rated 4.3 out of 5 by 226
Rated 4.0 out of 5.0 by Paul 1296 One night stay
We have stayed at this HIE before and find it comfortable and clean. This time we were assigned a room next to the elevator and across from the ice machine. In my IHG prferences which I have been a memeber for over 12 years, I request to be place away from the elevators. This was the first time I have been placed near the elevators/ice machines.
We checked in about 7 pm to secure our room and left immediately without visiting the room. It was not until we arrive back at the HEI express around 10 pm when we discovered our room location. When I asked the front desk to be relocated I was told the hotel was fully booked.
Didn't get much sleep with guests coming in late and the use of the ice machine, especially early am.
Next time, I will be certain to ask the location of my room before trusting this HIE to honor my preferences.
Also, our shower had a slow drain. The tub filled up halway by the end of a show.
October 9, 2015
Rated 1.0 out of 5.0 by travel a lot Not applying corporate rates
Just a, let you know, as a business traveler, our customers asked use to use their hotels with corporate rates .
We did , could only get the current rate at the time, web based version did not accept any other, during check inn did asked staff about this, did take two days to get a no , and also the next following days went without this.
Not honouring your own agreements says enough.
October 8, 2015
Rated 4.0 out of 5.0 by JRBCRT A Fine Stay
The hotel visit was very good. Great breakfast, comfortable beds, appreciated being able to check in early. My only minor complaints was that the carton of milk we selected at breakfast was sour and the bathtub in the room really needed to be replaced (gouges/scratches on it and the bottom of the tub was discolored from a lot of use). But these were minor and not deal breakers at all. Of all the motels in Kirksville, MO, this one is by far the nicest and cleanest!
September 30, 2015
Rated 5.0 out of 5.0 by GMLC Comfortable bed and great service.
Homemade warm cookies available at the front desk were fantastic!
September 29, 2015
Rated 1.0 out of 5.0 by Cindimoe Awful
Horrible from the time we checked in to when we left would not recommend and won't stay there again.
September 27, 2015
Rated 5.0 out of 5.0 by Sara1003 Clean room, friendly staff
Our room was clean and comfortable. The staff was friendly and helpful.
September 24, 2015
Rated 5.0 out of 5.0 by JTbull great hotel
I have stayed here many times, and am never disappointed.
September 23, 2015
Rated 4.0 out of 5.0 by Miss Andrea Comfy beds, clean room
Room was clean, bed was comfy especially the pillows. Seemed unsure what to do about my service dog, but quickly remedied situation and welcomed us.
September 17, 2015