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Rated 4.2 out of 5 by 117 reviewers.
Rated 2.0 out of 5.0 Bummer Experience-First Time We utilize the IHG brand frequently. Never have had a bad experience but this one was less than fulfilling. This Hotel must be one of the first to carry the name Holiday Inn Express. Carpets are dated and showing visible dirt and wear, the TV picture was abysmal to say the least. It would've been difficult to watch television for any length due to the blurry picture. Making the reservation the day before was, as always, relatively easy. However, the staff could not or would not give any kind of Government discount. Understanding there were only several rooms remaining and these were supposedly the upper echelon. We were rather underwhelmed with the room if this was the top tier. IHG can and should do better with our military people. When seeing deficiencies it leads one to wonder about the safety of the elevator... On the plus side, the lady taking care of the breakfast area did a fantastic job keeping the food replenished and the dining area picked up. Great job young lady. December 18, 2014
Rated 5.0 out of 5.0 by Well handled We had a large family group renting four rooms for a graduation at Truman State. I had organized it, but was delayed and going to be the last to the hotel. I called ahead and the front desk handled everything perfectly and the rest of the party was able to relax in a room rather than sit around a lobby and wait for me. The rooms were clean and the breakfasts were hot and fresh. My son attended Truman for four years and we were in Kirksville once or twice a year for various events. We always stayed at this hotel when possible. It has been consistently a comfortable place to spend the night. December 18, 2014
Rated 5.0 out of 5.0 by Great location. Clean rooms. Good breakfast choices. Close to Truman University. Clean and comfortable rooms. Enjoyed the breakfast choices. December 16, 2014
Rated 5.0 out of 5.0 by Great Experience The staff was very friendly and helpful. I was there on business and had to get up early, the breakfast was hot and delicious. December 12, 2014
Rated 5.0 out of 5.0 by Great room/courteous staff I would stay here again. Great room (got the hot tub suite) Staff great and responsive to our needs. December 7, 2014
Rated 5.0 out of 5.0 by quality service this motel was very consistent in quality compared to other Holiday Express Inns that I have stayed at. I will stay there in the future. November 29, 2014
Rated 4.0 out of 5.0 by Moved from one room to another I had to move from my room on my last night stay to another room. I had been there for a week. Why penalize me to acommidate someone else November 19, 2014
Rated 4.0 out of 5.0 by Best place to stay when visiting your college son/daughter The stay was very pleasant. Very nice staff and very accomodating. November 13, 2014
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