Rated 3.9 out of 5 by 68
Rated 3.0 out of 5.0 by Elliott9 Probably best choice in town
It's a small town so I didn't have high expectations. Bed was rather hard and pillows were small. Did a few hours of reading in the room and a footstool for the chair would have gone a long way.
One of the better continental breakfast I've ever had though.
September 8, 2013
Rated 1.0 out of 5.0 by HIE357 Many services just aren't there
A pleasant enough environment, most staff friendly.
HBO removed from cable line up yet HBO flyers and schedule still in the room, confusing to the guest.
No laundry services available at this location.
Non smoking rooms are on the same floor where the few remaining smoking rooms are. The smell of smoke is everywhere, regardless of the fact that your room is labeled "non-smoking".
Staff not at all receptive to concerns raised about the smell, kept repeating that the room was a "non-smoking" room.
September 6, 2013
Rated 2.0 out of 5.0 by Jhgeorge Great staff
Great staff and great front desk staff. Try hard to make your stay comfortable. Rooms are old and need remodeling and new furniture. Beds are not real comfortable. Hotel is best in Kirksville but needs to be expanded.
August 26, 2013
Rated 3.0 out of 5.0 by stephmom non-smoking smelled like smoke
I was very disappointed in the smell of our room. We had a non-smoking room on the third floor that smelled like smoke and didn't feel clean. Also, when we walked into the lobby there was a bad odor too. Not sure if we will stay there again. Choices in Kirksville are so limited.
August 24, 2013
Rated 4.0 out of 5.0 by j7willia11 It was fine
I thought the service was friendly and clean, the breakfast unsurprising and dependable, the the price higher than it should have been.
August 21, 2013
Rated 5.0 out of 5.0 by laura1969 Great Service
Everyone was wonderful! The staff was amazing as usual. Would definitely recommend this hotel to others.
August 20, 2013
Rated 5.0 out of 5.0 by Wilton Great stay
The room was clean. The staff was friendly. The breakfast was decent. Unfortunately, fruit was not included in the choices. One morning sliced ham was served. The next day bacon. The cinnamon rolls, however, were awesome. Our tub on the inside looked a bit worn. Other than that, our stay was great. We would stay there again.
August 18, 2013
Rated 5.0 out of 5.0 by BeckyBT Great experience
We had a great stay -- the room was clean and the kids enjoyed the pool and the "cafe" area down stairs. Also the front staff was extremely nice and the cookies in the afternoon were a nice treat.
August 16, 2013
Rated 5.0 out of 5.0 by MargiefromSpringBranch Checkin staff was great
Checking staff was great. Housekeeping very friendly in elevators.
August 1, 2013
Rated 2.0 out of 5.0 by BikePro Sub par for an Holiday Inn Express
The carpet in our room was dirty and stained. The room has a musty smell and the AC was not able to clear it. The property has a run-downed look to it which is rare for a Holiday Inn Express. The pool was also really dirty-no amount of chlorine was going to clean it. The staff was friendly but the place needs an update and refresh.
August 1, 2013
Rated 4.0 out of 5.0 by JiminSD Best Hotel In Kirksville
We thoroughly enjoyed our stay in mid July 2013. Did not utilize all facilities, i.e. pool. Workout/fitness room small, no TV, and only three machines but immaculate. Staff very friendly, ample parking, Liked it very much, plan to stay there again!
July 19, 2013
Rated 5.0 out of 5.0 by Ronniejazz Excellent four night stay
Everything was great including helpful staff who treated guests like family, location, cleanliness of room and entire hotel, good breakfast with different choices every morning, Bath and Body Works toiletries, comfortable beds, high end sheets, lots of pillows, extremely quiet. I noticed how good the hotel smelled as soon as I got off the elevator. That is important to me!
July 11, 2013
Rated 4.0 out of 5.0 by Chrisliv18 As it should be
Short and sweet - was a great value for wonderful breakfast, convenient amenities, and relaxing atmosphere. Highly recommended!
July 4, 2013
Rated 5.0 out of 5.0 by Tim50010 Nice Stay
My buddy and I were riding our motorcycles to Nashville. We spent the first night here. They were very biker friendly and we enjoyed the stay.
July 2, 2013
Rated 5.0 out of 5.0 by noemhouse Great Service!
I was provided excellent service at the front desk - the breakfast was hot, and plenty of it - and the room was very clean. Would recommend this location to everyone!
June 27, 2013
Rated 3.0 out of 5.0 by Road15 June 1
Interesting visit. Our room was not marked with a room number, so hard to find. The person who checked us in listed us as no shows, so we had to insist on paying when we tried to check out. The room was across from the elevator and there was a noisy crowd in the hotel, so it was difficult to sleep. Whatever they use to clean the rooms leaves a very strong odor.
June 9, 2013
Rated 4.0 out of 5.0 by DJ1982 Double check to make sure there are rooms available
I use this hotel once a month for business. I call in advance to make a reservation and without hesitation they inform me that there is no rooms available. But what they don't know is that I have my iPad out and it clearly shows that there are multiple rooms to choose from. Why??? Otherwise this is the best hotel to stay at in town.
May 29, 2013
Rated 1.0 out of 5.0 by Disapointedddd Not Pleasantly Surprised
The room was barely adequit and I feel I was overcharged for the room that was called a Kitchenett. A sink in the sitting area does not make a Kitchenett. I was charged almost triple compared to a hotel across the street. I would only stay at a Holliday Inn express again if you were to compensate me the room.
May 21, 2013
Rated 4.0 out of 5.0 by Lurch9 Review
The motel was fine and the staff was excellent.
I do think it was grossly overpriced for the location. The room rate compares with bigger cities like Kansas City and Omaha.
I enjoyed my stay but I doubt I will ever return because of price
May 10, 2013
Rated 5.0 out of 5.0 by Tmark74 BEST PLACE IN TOWN
Very nice place,Quite,Close to Truman,Staff was very friendly . Breakfast was full of choices. I enjoyed my stay very much.
May 9, 2013
Rated 4.0 out of 5.0 by Frankv63 Very Good Hotel
Best place to stay in Kirksville. Rooms are clean, good free breakfast with lots of choices
April 25, 2013
Rated 5.0 out of 5.0 by MissyD All Good
Exceptional staff eager to help made this a better than usual stay. Rooms were comfortable, with plenty of space and quiet. Staff went out of their way to accommodate us -- answer questions and even check to make sure the drug store was still open to meet our needs.
March 29, 2013
Rated 4.0 out of 5.0 by Lavata great service
The Pool was dirty but overall the hotel was very clean. There were repairs needed and some remodeling . Great service!
March 10, 2013
Rated 3.0 out of 5.0 by Assurance Platium Status Doesn't Mean Much @ Kirksville Holiday Inn Express
Generaly, when I arrive at a International Hotel Group property there is recognition for Priority Club Platinum level status. Not so much at the Holiday Inn Express @ Kirksville.
February 20, 2013
Rated 5.0 out of 5.0 by florestan One of the Best Places to Stay in Kirksville, MO
Our daughter is a freshman at Truman State University, so we make rather frequent trips to Kirksville. This Holiday Inn is our favorite hotel in Kirksville. We also enjoy staying at the cabins at 1000 Hills State Park from time to time, but it's so nice staying at the Holiday Inn and being close to campus and our daughter's dorm.
Each staff member we've ever encountered has been very friendly and helpful. The property is in like-new condition and maintained quite well.
It would be nice to have a small refrigerator and/or microwave in the room, but that is completely not necessary.
January 25, 2013
Rated 3.0 out of 5.0 by Keegs Average Holiday Inn Express Experience
I've stay at this location twice, once in late Sept and once in mid January for a total of 9 nights. Upon entering my room on the second trip, i noticed there was no remote for the television. The front desk had one ready waiting for me as i returned from grabbing a bite to eat.
Both times I have stayed the front desk have recognized me as a pc member but not as a Platinum member as most HI Express do, and of course, neither time was I upgraded. I find the rooms basic but clean. I believe this is the first time I have stayed at a Holiday Inn Express where none of the standard rooms have a microwave or a fridge. I did speak with them about it and they offered to bring up a fridge. Soda/beer and leftover pizza stays cold in the car in January, so not a huge deal but it would be nice to see them step up to par and have them standard like other HI Express locations.
January 21, 2013
Rated 4.0 out of 5.0 by ToddC73 Great stay-good staff
The staff could use some hospitality training. Their personal appearance was not in line with other facilities, but their attitude was great. A little polish and they are in line with the rest. The facility is starting to get a little tired looking.
December 4, 2012
Rated 5.0 out of 5.0 by pbrfan1 very comfortable rooms
the rooms are adequately comfortable, and if you upgrade they are even better!
December 3, 2012
Rated 5.0 out of 5.0 by LEW26 Good Location for Truman State Visit
It is just down the street from Truman State University where I needed to go for a meeting. The hotel is easily accessible and is across the street from a very good Italian restaurant.
October 15, 2012
Rated 1.0 out of 5.0 by dladell Uncomfortable beds and irritable desk help
Our first stay in August, we noticed the beds were uncomfortable, but thought maybe it was just the one in our room because Hotel was clean. On this stay, we stayed incompletely different room on 2nd floor. our priority rewards was not listed with our room so when we mentioned this, the lady at the desk argued that we didin't have priority rewards and it was listed anywhere. Eventually she found it and said she would resolve the problem. We did not received the 10,000 extra points even though our reservation was for over 2 consecutive nights. Today, "laura" called me and told me we had been charged from last night also. I asked her why and she stated reservations were made for last night and thru this weekend also. I explained there was no way we would have made reservations for last night and that somehow they must have double booked our stay accidently as we were there last friday and left on Monday to come back to Texas and would not have made reservations again this soon. She argued with me and told me we would be charged anyway. She said she made the reservation on 9/30/12 with me, but I never call at all - not for last week or this week. My husband made reservation. I checked with him to see if he had in any way called twice. He had not. Laura eventually said they would drop the charge for last night and take the reservation off. She was very unfriendly. On a good note, maids are friendly. Dining area is clean and nice. Hotel is clean and has easy access. However the beds are very uncomfortable and although we plan several trips to Kirskville during the next 2-4 years - our stay with your hotel as well as the conversation on the phone today with front desk was one which makes people decide to try another hotel and that is our current plan. One should not have to argue with the front desk to be sure your rewards are attached to your bill and I think the reservation made Laura for us twice - one accidently I am sure - should not have to be argued about.
October 13, 2012