Rated 4.0 out of 5 by 129
Rated 5.0 out of 5.0 by Katlh Lack of enough signing in staff at 3 p.m.
We had a lengthy wait on a Saturday afternoon signing in.
One more clerk would have helped immensely.
November 30, 2013
Rated 5.0 out of 5.0 by JAS123 Great value and even better service!
We went to Orlando to visit the Disney and Universal Parks and did not want to pay a fortune. Staying at this hotel helped us do that. The price for the room was a steal and the additional benefits, such as the shuttle to Disney AND to Universal, free breakfast, small fridge in the room, microwave, pull out couch...all added to an amazing stay. To top it all off we were also given world class attention. The staff at the hotel were great and accommodating. Thank you Jonathan, Ana, and another gentleman at the front desk (I think his name was Vincent). Recommend!!
November 27, 2013
Rated 5.0 out of 5.0 by Kipper2013 Great Hotel for a Great Price!
There are several Holiday Inn Express hotels in the Orlando area, but by far this is the best one! We loved it! It was clean, quiet, and recently renovated. New paint, carpeting, bedding, linens, nice decor.
Breakfast was ample and fully stocked with the staff replenishing it every 15 minutes. Pancake maker, eggs, sausage/bacon, biscuits & gravy, large selection of breads and muffins, with fresh fruit every morning.
Pool and hot tub were clean and heated. We stayed Thurs-Mon and were the only ones ever in the pool area. Fresh towels were always stocked by the pool, not hidden behind the front desk like in some hotels.
Walmart Supercenter - the busiest one in all of Florida with huge supply of Disney clothes/merchandise - is a block away.
Orbitz sent us a cheaper rate right after I booked it and HIE gave us our first night free and matched the rate.
Hotel is set back from the road, no road noise.
Nice game room (inside) and play area with slide (outside) for kids.
We will be staying there again in Jan 2014! 10 minutes from Magic Kingdom.
Room Tip: We stayed on the top floor (4th) and it was very quiet. Elevators were fast and quiet.
November 26, 2013
Rated 5.0 out of 5.0 by Bob33027 People
Most hotel have comfortable beds but what makes this hotel above all others for me is how nice and well mannered the people who work there.
November 25, 2013
Rated 5.0 out of 5.0 by travelzalot Disney Vacation
Convenient location very close to WDW. Room was awesome; it almost felt like we were staying in an apartment. Kids had their own room with their own TV. Only thing I could mention as a con is that the cable/satellite signal was very poor, but since we were out at the parks all day, it really didn't matter. I would recommend this property to anyone planning a vacation to Disney World.
November 22, 2013
Rated 4.0 out of 5.0 by EllieE Good location, excellent staff & nice free breakfasts
This is a great place to stay if you are travelling on a budget. It is very affordable and in a great location. It is close to all the attractions and easy to get to the highways to head to the beach. Vincent, at the front desk, was super nice in making a great beach recommendation and we had a fabulous day at Clearwater Beach. They even had a binder of driving instructions ready from which he could make a photocopy for us quickly. The breakfasts were good, with a variety of hot & cold options. The room was pretty good but did look like it might need some updating soon. Our room smelled a bit dank (but not enough to complain about) and it was still clean and acceptable. I would recommend this hotel.
November 21, 2013
Rated 3.0 out of 5.0 by Gus1972 Cheap Beds
For a Holiday Inn this had to be the worse I've ever stayed. The beds were so cheap and uncomfortable it made me feel as if I was sleeping in a $30 Motel not a Holiday Inn. Need to improve these beds! I would NEVER stay there again.
November 21, 2013
Rated 5.0 out of 5.0 by nita92 Amazing service!!
We decided to stay at this Holiday Inn for our vacation since it was close to Disney World and we couldn't have made a better decision. The staff is incredibly polite and helpful! The breakfast has a lot of variety and the rooms are clean and comfortable. The hotel is great for families. We highly recommend this Holiday Inn!!
November 18, 2013
Rated 5.0 out of 5.0 by manshi58 great hospitality
From the minute we arrived from a long flight we were met with a warm smile and genuine welcome. We arrived shortly after 11.00a.m. way before check-in time, but front desk staff were very nice and efficient and promptly gave us a nice room. The room was very specious and the bed super comfy. It had a plush nice couch and interesting decor.
The concierge and all hotel staff were always courteous and helpful and greeted you by name. Immaculate facilities with beds, beds linen, towels and everything. I did enjoy minute as staying here. What a charming beautiful property with equally charming staff. Nothing was too much trouble.
In morning very good breakfast and very good sitting arrangement of breakfast area. Check out was very smooth and we finely got to meet smiling staff at the front desk.
High recommend and I wouldn't hesitate to stay again through and can't wait to go back.
November 16, 2013
Rated 1.0 out of 5.0 by Louisa01 Very Disappointed
Beds need to be replaced - they were lumpy and not level. Toilets flushed very LOUD. Not a deal breaker but they were out of Platinum member upgrades and check-in goodie bags. Breakfast was good except the toaster did not work properly - one side did work at all and the other side did not toast evenly.
November 13, 2013
Rated 5.0 out of 5.0 by BURK32 OUTSTANDING STAFF AND ACCOMODATION
WE SPENT 10 DAYS AT THIS HOTEL AND COULD NOT FAULT IT. WE HAD OUR 6 YEAR OLD GRAND-DAUGHTER WITH US, AND SHE ENJOYED HER STAY AT THIS HOTEL AS MUCH AS WE DID. THE BREAKFAST WAS MORE THAN AMPLE WITH PLENTY OF CHOICE, AND THERE WAS PLENTY OF SPACE FOR PEOPLE TO SIT DOWN WITHOUT EVERYONE BEING CROWDED.
OUR ROOM WAS SPACIOUS, AND VERY WELL KEPT AND CLEAN WITH EVERY FACILITY YOU WOULD REQUIRE.
EVERY MEMBER OF STAFF WE CAME INTO CONTACT WITH WAS FRIENDLY AND HELPFUL, NOTHING WAS TO MUCH TROUBLE FOR THEM.
THE HOTEL WAS CONVENIENT FOR THE DISNEY PARKS WHICH WERE ONLY A TEN MINUTE DRIVE AWAY, AND WHEN RETURNING TO THE HOTEL THERE WERE MORE THAN ENOUGH FREE PARKING SPACES FOR EVERYONE AT THE HOTEL.
THE HEATED POOL AND JACUZZI ARE AVAILABLE TO GUESTS UNTIL 11PM IN THE EVENING, THIS IS A GREAT AMENITY. AFTER A LONG DAY OUT, IT WAS GREAT TO BE ABLE TO RELAX AND ENJOY THE POOL IN THE EVENING.
WE CANNOT THINK OF ONE NEGATIVE ABOUT THIS HOTEL, AND WOULD NOT HESITATE IN RECOMMENDING IT TO OTHERS.
WE ARE IN OUR SIXTIES, BUT ANY AGE GROUP WOULD ENJOY A STAY AT THIS HOTEL.
IF WE EVER RETURN TO ORLANDO WE WILL DEFINATELY STAY AT THIS HOTEL.
A BIG THANK YOU TO ALL OF THE STAFF FOR OUR WONDERFUL STAY.
L & H .BURKITT (UK ENGLAND)
November 9, 2013
Rated 2.0 out of 5.0 by philire Security and Cleanliness
Upon returning to the room the second night of our visit, we noticed that the room door was ajar and thus was not locked raising questions of the security of our property in the room. We reported our concern to the front desk who said they would report it to housekeeping. That same evening, we found hair on the sink area which obviously came from the housekeeping staff. Not a very pleasant experience.
November 6, 2013
Rated 5.0 out of 5.0 by Bill1967 Very happy with our stay.
We stayed 5 nights and was very pleased with the hotel. Not far from Disney and kids loved the pool. Priced right and included a nice breakfast.
November 4, 2013
Rated 4.0 out of 5.0 GREAT BREAKFAST STAFF SERVICE
STAFF SERVICES OF BREAKFAST BEATIFUL PERSONS
THE LOCATION IS PERFECT TO VISIT TEMATIC PARKS AND SHOPING
October 29, 2013
Rated 2.0 out of 5.0 by Sdsa Sleepless night
The sheets were very scratchy. The walls between the rooms are paper thin, could not sleep for hearing the people in the next room talking and the people above us walking around the room half the night.
October 29, 2013
Rated 3.0 out of 5.0 Ok
The hotel was good because of it's being close to Disney. I was never recognized as an IHG Gold member. I was never notified that a package had arrived for me. The breakfast was very good and included healthy options. The biggest problem with this hotel is the paper-thin walls. Not a huge problem considering that everyone is at the parks all day. If you want to sleep in late don't pick this hotel, you will hear your neighbor's alarm clock.
October 28, 2013
Rated 2.0 out of 5.0 by atlantasusan Good only if you are going to the parks
I was not on vacation and had to work the area the next day. Walls are paper thin, crying babies were on one side and young loud people on the other side. I was too tired to move. I was upgraded to a child suite this is no upgrade, in fact all it did was take up space in the room. (thank you for the thought). The part the hotel can fix is upgrade the mattress that was so hard and the sheets were pilled and uncomfortable. Breakfast was a Zoo, every time I would go for something like coffee they were out. I am recommending this hotel as affordable and good if you are gong to Disney, I on the other hand will not be back even if I am on vacation.
October 27, 2013
Rated 5.0 out of 5.0 by leo24 great excellent serivce an confortable room
It was very good customer service, nice and very clean room , comfortable beds. I have a best experience of services in this hotel. break fast was very healthy and best. We become very happy to stay in this hotel. I will recommend to stay in this property to all my family and friends.
October 27, 2013
Rated 5.0 out of 5.0 by Skurian Nice stay!
Enjoyed the stay at Holiday inn Express at Lake Buena vista. Room was clean, quite and nicely kept...
October 26, 2013
Rated 5.0 out of 5.0 by giancarmm Orlando Vacation
Very good attention, comfortable rooms, very close to the Disney parks.
October 24, 2013
Rated 5.0 out of 5.0 by Ken0497 super hotel,,,,,very clean , great service
love this hotel, very clean and comfortable. breakfast is free and great .
October 22, 2013
Rated 4.0 out of 5.0 by Timbob32 Great place to stay!
Overall a great experience and profession staff! One of the best experiences I have had at a Holiday Inn Express. Although I was disappointed when we discovered the hot tub heater was broken and was ice cold. It was not fix for over 3 days until we checked out. Seems there should have been greater priority to get it fix!!
October 20, 2013
Rated 5.0 out of 5.0 by Malcolmp Vacation in Orlando
Great location so close but out of traffic area. Shuttle thing did not work because it took to long to get where you wanted to go and not enough time offerings.
October 17, 2013
Rated 4.0 out of 5.0 by LadiPilot The bed
Although the room was adequate one of the beds mattresses made so much noise each time I moved that it woke my husband and I even with the slightest move during the night. If the same occurs again we will be forced to find a different hotel chain with which to stay
The next time we will request a king sized bed and hope for a better result with the mattresses. The staff was very friendly and quite helpful.
October 16, 2013
Rated 5.0 out of 5.0 by heyou90 Excellent customer service 100%
The best part was the customer service staff are really very friendly and attentive to any questions you have, always willing to help with whatever you need either regarding the hotel or itinerary recommendations for the client. The included breakfast was pretty good, had an acceptable range and the food had good taste. The pool looked very good too.
October 12, 2013
Rated 4.0 out of 5.0 by reacher01 Seemless Check-In
Stayed at this property as part of a church group visiting Orlando. Rooms were clean and ready when we arrived. Front Desk staff we prepared with all room keys. Check in went well. Small but adequate fitness center.
October 9, 2013
Rated 5.0 out of 5.0 by Illmatic2k4 Trip to Orlando
Great hotel, staff was friendly great location to disney and every other place. stay here !!!
October 8, 2013
Rated 4.0 out of 5.0 by GAOG1977 Breakfast
The food is not health, the 90 percent of the food is not fresh, you should have baked eggs, jam and cheeses.
October 7, 2013
Rated 5.0 out of 5.0 Nice and Good experience
It was a nice trip. We enjoyed the clean , friendly staffs , Free shuttle to theme parks with pick up and drop and maintenance.
October 3, 2013
Rated 4.0 out of 5.0 by vjonline Good experience
Had a good experience at the hotel however my visit was for Disney parks and there is only one shuttle in morning to Epcot and that too very early and only to one park.
October 3, 2013