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Rated 4.0 out of 5 by 231 reviewers.
Rated 5.0 out of 5.0 by Great location and great value and great service We stayed for 5 nights recently. The location is great because it was right across the street from a Walmart. We were able to walk to Walmart and buy our snacks and Disney character items at a fraction of the cost inside of the parks. The shuttle to the parks were convenient. We did not have a car. Sharon at the front desk was extremely helpful. The ladies who work in the breakfast area are also all really hard-working and nice. We really enjoyed our stay. June 16, 2014
Rated 5.0 out of 5.0 by Great great service We are live in that motel in 6 night and we are enjoy they are give us great service and when we are come back visit Fl we choose this motel. June 13, 2014
Rated 4.0 out of 5.0 by Great price, friendly staff We stayed 2 nights in June and had a good experience with the hotel, breakfast and staff. Would have appreciated a more comfortable bed though. We did have quite a few very loud people on our floor and directly next door. Also the window in our room, which was on the first floor, opened directly at the drop off point for people unloading luggage and where all the smokers stood to chat and smoke. It was loud most of the night. Not restful. Pool was well kept and had clean towels out. June 12, 2014
Rated 5.0 out of 5.0 by Comfortable room and professional staff First stay at this Holiday Inn and will stay there again for sure on future visits if staying in that part of Orlando. Rooms were clean and comfortable. Stocked well. Appreciated the fridge and microwave! AC kept the room at the temperature comfortable for us. Our stay was very comfortable and staff very professional and courteous. Common areas clean, well lit. Breakfast replenished in timely manner and was hot and plentiful! Check in and check out quick and efficient. Appreciated seeing a security guard patroling as night fell. June 12, 2014
Rated 5.0 out of 5.0 by clean n spot less hotel love this hotel, very clean n employee made us feel welcome June 11, 2014
Rated 5.0 out of 5.0 by Quite, Clean, Comfortable Very clean, quite and comfortable. Breakfast was good, pool was nice for kids, folks at front desk were all very nice. June 10, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean safe facility The staff was friendly and helpful. Rooms clean and comfortable. Breakfast items as I expected. My problem was with other guests who are rude and pushy just to get a bagel and coffee. Staff smiled through it all even as chaotic as it got. One thing we were disappointed about was the transportation to the parks. When I called I was not told that the shuttle only ran 2 times there and maybe 3 times to come back. If you take the shuttle you can miss out on events that are only shown at certain times. We had to drive ourselves and pay parking fees at the park. The shuttle was the main reason we chose this property. Would stay here again if not going to the parks because it is close to a lot of other fun things to do. June 5, 2014
Rated 5.0 out of 5.0 by Orlando Visit Was a great place to stay and excellent staff. Would stay here again June 4, 2014
Rated 5.0 out of 5.0 by Best Hotel I have ever experience in terms of comfort as well as service - If you are looking for place near by Disney parks and you want best service with good price you will not find any other hotel then Holiday inn. This is the best place to stay just 10 min away from Disney them parks. Room service was excellent. They used to clean the room including bathroom everyday when we come back after all day tiered visit to parks. - No words for morning breakfast. Plenty of verities you will find in breakfast. Best thing about this is breakfast ends at 9:30am. If you eat well in breakfast believe me you don't need lunch. These many verities you will find there. And if you wake up late and if you get breakfast place by even 9:35am they will not disappoint you. - Other best thing is you will find all the them parks tickets including universal, see world and water parks right at the front desk. So no standing in the big light in the direct sunlight at the park ticket windows. - Best service and very comfortable beds, clean hallway and Lobbies, employes are very user friendly and ideal location for Disney. June 4, 2014
Rated 5.0 out of 5.0 by Clean and Cozy I schedule my stay the same day, so I probably pay my price. I was able to stay in the same hotel as my other family members, it was worth the price. June 1, 2014
Rated 4.0 out of 5.0 Location, location, location! If you are visiting the Magic Kingdom and wish to stay off grounds, you can't go wrong with this HI. it is close to the park and close to ALL outside resources that you may need. Walmart is next door, numerous steak houses and other restaurants are close by. Drug stores are nearby. May 30, 2014
Rated 2.0 out of 5.0 by Very upset at empty promise I traveled to Orlando with some friends and being college students, we decided to stay at this hotel rather than Disney property to save some money. We read on multiple sites that this hotel offered a free scheduled shuttle, so we were thrilled at the idea that this was going to be an easy experience. However, upon arrival we were informed that the shuttle only comes to the hotel twice in the morning. Since we arrived close to check-in time which is 3:00 and wanted to go experience Disney, we ended up having to pay for a taxi which in the end cost us $40. We were very disappointed that we were misled as to the ease of access from this hotel to surrounding attractions with the promise of a "free scheduled shuttle". We ended up having to rent a car which cost us at least $200!!! So we had to scale back on things we wanted to do on our vacation because this was a VERY LARGE unplanned expense. I would not recommend this hotel to anyone looking for a less expensive alternative to Disney hotels with a measure of flexibility. Very disappointed and out a lot of money!!! May 24, 2014
Rated 3.0 out of 5.0 by Comfy great location. Poor breakfast Location was great less than 20 minutes to every park in orlando. Room was clean and spacious. The bed was surprisingly comfortable. However, breakfast choices were poor, everything tasted store packaged or burnt. Eggs were nasty and the toaster was broken. The closest place to get amenities such as medication or sunblock was walmart which is in walking distance, but scary at night. Was expecting a small store at the hotel. The south entrance door that was closer to our room did not work. May 22, 2014
Rated 5.0 out of 5.0 by Great place I had reserved two rooms for my family while visiting Disney. The rooms worked very well for my family and Heta Patel, the front desk manager was very helpful. Will stay there again. May 21, 2014
Rated 5.0 out of 5.0 by Vincent Is Amazing We had an absolutely wonderful experience when we stayed here during the Easter holiday weekend. The front desk manager greeted us and made us feel welcome as soon as we entered the doors. We would like to make this our getaway spot for every event we have when we are in Orlando. The service was impeccable and the room was roomy and very comfortable with all the amenties we needed. May 13, 2014
Rated 4.0 out of 5.0 by Club member recognition I was greeted as a member but was not given a choice between 300 points or the gift bag. May 12, 2014
Rated 5.0 out of 5.0 by Great Place Traveling for business so I really enjoyed that this was quiet and very comfortable. Staff was friendly and extremely helpful. May 5, 2014
Rated 1.0 out of 5.0 by Lipstick on a Pig I was really looking forward to staying with this hotel. Upon arrival I was warmly greeted by the front desk clerk. I arrived a little earlier than the 3pm check in time and he was able to accommodate me. I was upgraded to a 2 room suite as a part of being a Platinum member. I however did not receive the IHG Elite Welcome amenity option of the granola mix/water combo or the 500 bonus points. This seems to be kind of hit and miss with various properties. THIS MUST BE FIXED and MUST be consistent. Back to the stay... The first room I walked into had a very bad odor of cigarette smoke and this is a non smoking hotel. I called down and was promptly moved to another like room. This room had a light musty odor so I assumed it may have been stale for whatever reason and I just did not want to move yet again. I turned on the ac hoping it would clear up. We left for the night and came back to the hotel around 11 pm only to enter a room that was 80 degrees inside and the ac would not kick on. The night person came up and did something with the unit and it kicked on however it could not maintain temperature. This went on for days. I would never stay here again because even though the staff was very friendly the physical hotel is in DIRE need of a refresh. Last thing to note... your breakfast is Horrendous... The way you kick people out on there butts at 930 sharp bad form. You should not just yank food up while people are eating. I can understand not refreshing the food and make a polite announcement but just to watch the whole thing yanked up and people scrambling to get some food is no way to offer service. May 3, 2014
Rated 1.0 out of 5.0 Too bad I recomended this hotel to others. Room was not as offered. Internet service terrible. Shuttle useless, schedule very bad. Breakfast no variety at all. April 28, 2014
Rated 5.0 out of 5.0 by Excellent Experience We travelled to Orlando for our spring vacation and stayed 7 days at Holiday Inn Express in Kissemmee, Flordia. Our family had a great experience at this hotel. Clean, and all the staff were very nice and accommodating and very helpful. Breakfast was always hot and never ending. The pool area was well maintained and clean. We will definitely will refer our family and friend to stay at this location and we will return. Thank you once again to all the staff at this location. April 28, 2014
Rated 4.0 out of 5.0 by Great stay It was great hotel. Clean room and very close to the parks. The staff was very friendly. Breakfast options were very poor, it was very below compared to other HI hotels. The breakfast hours was short, but I would have been happy if the options and quality of what was available were better. I may still choose this hotel to stay, but will have to think of other options for breakfast. April 28, 2014
Rated 3.0 out of 5.0 by Clean but breakfast window too short. Although all staff were very friendly the policy of closing the breakfast hour at exactly 9:30 am was VERY unprofessional and upsetting. At 9:30 am EXACTLY lights are turned off and the staff take all of the food away. This is very poor business. Families spend LOTS of money to go to Disney. To be rushed out of breakfast seems VERY CHEEP. It would be more appropriate to phase out and shut down. People were taking food and utensils off the card just to finish up breakfast. It takes away from the cherished experience of being on vacation. Totally not impressed. April 14, 2014
Rated 4.0 out of 5.0 by Great location Great accommodations for the price and very close to Disney parks. Great choice for families on a budget but looking for decent clean, safe environment with close proximity to the parks. Great pool area for children & families. April 13, 2014
Rated 5.0 out of 5.0 by Great Staff and location Staff members were very polite and professional. All areas of hotel were kept neat and clean. Although room was comfortable and in excellent condition, noise from above was an issue.Great location to everything from attractions to dining. April 4, 2014
Rated 5.0 out of 5.0 by Excellent Stay Very happy with this hotel. Good location near entrance to Disney. Everything was fine with a friendly staff. April 3, 2014
Rated 5.0 out of 5.0 by Very Nice This was close to Disney and easy to get to each different one. Had a great entry and exterior appearance. Pleasantly surprised. Breakfast was more than I thought it would be. Nice comfy bed and great for sleeping. Front desk staff was excellent.. all shifts. April 3, 2014
Rated 5.0 out of 5.0 by Awesomeness Stayed for 9 days. Super staff from check-in to check.- out. All front desk, breakfast, housekeeping, maintaince and laundry-pool staff. Just awesome friendly and extremely helpful. Location is excellent. Disney and universal shuttle . Walmart, subway, sand witch shop, cheers bar and grill, outlet mall and postal services within walking distance. Lots of resturants within a mile or two. Family friendly. Free breakfast, and it is actually good too. (Awesome pancake making machine). We'll I think you get the picture. We have already made our reservation for next year. Thanks again for everything you guys and girls. Grand Haven, Michigan April 1, 2014
Rated 5.0 out of 5.0 by Yes the best They have the best service ever they give good custumer service there food and games r good for family fun and entertainment and the best place to live March 31, 2014
Rated 5.0 out of 5.0 by Perfect location and Great service I found hotel location very convenient, breakfast delicious, room clean and spacious, pool warm and the staff attentive. Great Value! March 31, 2014
Rated 5.0 out of 5.0 by nice stay We spent 2 nights at this location and had no problems. Staff was friendly, breakfast was good, rooms were clean, and location was great! Very close to all local attractions. March 30, 2014
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