Rated 4.0 out of 5 by 330
Rated 5.0 out of 5.0 by Theladies Great hotel at a great value.
The hotel staff here is amazing. The front end manager Sebastian was very helpful and was probably the nicest person I have ever encountered at a hotel in my life. The hotel is very clean, and I slept really well in the comfortable beds they provide. The jacuzzi and pool are amazing. The jacuzzi is great to unwind after a long day, and the pool is heated. Breakfast is always amazing and up to the high standards of a Holiday Inn. Truly an amazing hotel and I would definitely recommend this hidden gem of a hotel to anyone that is in the area. Loved my stay at this hotel!
January 16, 2015
Rated 2.0 out of 5.0 by conniejane Disappointed
Staff not friendly. Ripped carpets in the hallways. Noise easily heard from other guests in the hall. Breakfast area was dirty and unorganized. Dirty tables, sticky floors, overflowing trash cans. Spills left on the floor. Staff couldn't keep up with crowd. Maids put notes under doors with do not disturb signs they couldn't get in so room wouldn't be cleaned while we were at breakfast which was first thing in the morning! Better price than others but not worth the savings.
January 15, 2015
Rated 5.0 out of 5.0 by knocky Knocky
Hotel very clean,staffed very adequately,staff very courteous and helpful.Bed comfortable and concierge very helpful and gave much information,direction and help to all guests.
January 15, 2015
Rated 2.0 out of 5.0 by Mark12546789 Average Experience
We stayed at this hotel for 4 nights. On the 2nd night we had to switch rooms since the smell of cigarette smoke was coming out of our bathroom air vent. The smell was so strong; it was as if someone was smoking in our room.
We were moved into a 2 double bedroom from our 1 king bedroom- since they didn’t have any other rooms available. This was kind of a letdown, but we understood. Once we got into our double bed bedroom we regretted it. We were surrounded by families with young kids, who were up all night yelling, screaming, and running back and forth. This hotel is poorly sound proofed, so you can hear everything.
After, we asked for late checkout (so we could get some sleep before driving home)- we were informed we could ONLY if we were to give the hotel a 5 star review. Needless to say I was so turned off by their responds especially being platinum rewards member that we checkout at our regular schedules time.
My recommendation is to stay here ONLY if you are going to be staying in a 1 king bedroom, or on the fourth floor.
January 14, 2015
Rated 2.0 out of 5.0 by grayan_holiday It was an OK for one night stay
It was an OK for one night stay. Room was clean. Bed is OK. Breakfast was basic. Computers and printer in business center does not work and very outdated. Unable to check email and print anything. The guy at reception (Sebastian I think was his name) was really nice. He offered me to use one of their newer PC which allowed me to check emails and print my boarding pass. My kids have used the outdoor heated pool and had good time.
January 12, 2015
Rated 2.0 out of 5.0 by B Traveler Location, Location, Location
This hotel is in a good spot for Disney. However, the shuttle only runs a few times a day and hits several hotels so is not great. Also, the room is dated and bed terrible. Breakfast was good however not big enough for the # rooms so is very tough getting food and a place to sit.
January 10, 2015
Rated 5.0 out of 5.0 by twonp8 great hotel
Front desk staff is friendly and able to answer the questions we have. The room is clean and comfortable. The hotel location is great also!
January 7, 2015
Rated 5.0 out of 5.0 by Jeffh167 Great!
Friendly staff and great location. The shuttle to Disney World made transportation easy.
January 7, 2015