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Rated 4.0 out of 5 by 244 reviewers.
Rated 5.0 out of 5.0 by Thank you Ms. Heta! Ms. Heta, the manager, was a fantastic help for our family prior to and during our stay. Before we even set foot on site Ms. Heta was very helpful during our planning stage and very generous with her time and advice which was very important to us since we have two small boys (5 July 8, 2014
Rated 5.0 out of 5.0 by An Excellent Experience My wife and I usually stay in five star hotels. A relative asked that we meet them at, and stay at, this hotel. To our surprise and delight, this Holiday Inn Express provided five star hotel service and cleanliness! The rooms, halls, and lobby were very clean. The staff was polite and responsive. When we had occasion to sit in the lobby across from the check-in desk, we noted the exceptional service provided by Sharron, who, while alone in the evening, expeditiously and courteously handled significant issues in a very professional manner. Hats off to Sharron!! We've never stayed in a Holiday Inn Express but this very positive experience suggests we add this hotel chain to our list of choices. Our thanks go out to the management of the hotel. July 7, 2014
Rated 5.0 out of 5.0 by great service I was hesitant at first, but the service was great , and the hotel was awesome and clean. June 30, 2014
Rated 5.0 out of 5.0 by stay this was center location for what my needs was. I will be going again to this hotel cause close to Kissimmee and orlando and near attractions June 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Ugrade Decent hotel in decent area. They cater mostly to the Disney overflow. I was attending a seminar at the Caribe Royal but wanted to save my company money by staying at the Holiday Inn. The first room I was sent to had the A/C pulled out of the wall and sitting in the middle of the room. The front desk clerk upgraded me to an executive suite (Sweet!). This more than made up for the mistake. Would stay again. June 27, 2014
Rated 5.0 out of 5.0 by above average Nice hotel. off the main highway, pretty quite, I will have to say,,do not stay in room 100, we were so tired it didnt matter, but its loud in there never complained but its loud, air handler or something going on in there. Staff was great, breakfast was great, get there early, bed was pretty comfortable, couch needs some work, forgot to tell front desk, but its close to a lot of stuff, great rate,MAKE SURE TO BOOK THRU HOTEL SITE AND NO OTHER,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,HOTEL SITE IS THE LOWEST,,we had ,a ,great ,stay we were there a week and never had to call front desk for anything. June 26, 2014
Rated 5.0 out of 5.0 by The Workers were very pleasant We got the help for information of how to go to DW and tickets we wanted for 2 day visit to DW. June 23, 2014
Rated 2.0 out of 5.0 by Noisy Hotel I would like to first say that as a loyal IHG rewards club member I generally enjoy my stays with this brand. This time, I checked in late Friday night after a 3 hr drive and a days work. I was using my rewards points for this stay and was greeted at the front desk with fine hospitality and rewards club recognition. I asked if we could get a king business suite as it usually has a little more space, and upgrades, if available, are usually no problem. Unfortunately, the first room had a loud vibrating noise as if there was a loose blower unit mounted to the other side of our wall. After listening to this for 5 minutes I made the call for a room change and was offered an even bigger room, much to our delight. All was well until about 1 hour later (midnight) when we could literally hear every cute guy story coming from the teenage girls staying in the adjacent room. Sadly, we were much more interested in sleep, than in the exploits of these highly regarded young men, which appeared to be our neighbors favorite subject. As the chatter and giggling got louder, the quality of our rest could only be compared to sleeping next to the belt parkway during rush hour. Naturally, we acquainted ourselves with the new front desk attendant and was informed that she would send security to the room to address the situation and that she was very sorry for the inconvenience. Okay, that should solve the problem right? 3 am, we are jarred out of some decent rem sleep to the sounds of a pajama party going terribly wrong and wishing that the contractors that built this place had only remembered to put the r-16 insulation in between the walls of our adjacent rooms. It was right now that I was thinking the room with the blower noise was soothing in comparison. As call #2 was placed to the (almost expectant) girl downstairs, we became very frustrated with our situation, lack of sleep, and busy schedule for this morning. She promised that security would take care of it, and her promise was finally accurate until about 8 am when these nocturnal creatures were at it again. I can honestly say that I was grateful for their departure that morning as I had another night to stay. The next night was fantastic in comparison....a bit of bad luck I presume. June 22, 2014
Rated 5.0 out of 5.0 by Comfortable experience and a friendly and convenient location I did not find any negatives here. Experience was pretty good. Breakfast was also nice. June 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. best hotel i ever stayed . Love how they treat you from front desk to housekeeping and breakfast. Clean super clean rooms. June 19, 2014
Rated 4.0 out of 5.0 by Nice hotel Stayed here as part of our honeymoon after we stayed with Disney for a few days. Location is great as it is close to parks and staff was wonderful all around. Hallways and lobby are nice though rooms are beginning to show their wear and tear. However, room was clean, which is the most important. Overall a good experience- we will certainly consider staying again during our next visit. June 19, 2014
Rated 5.0 out of 5.0 by Sharon Livengood The Hotel is awesome! Free Transport to major events, on-site ticket purchasing and more. Must deal with Sharon Livengood for maximum service and attentiveness. I highly recommend. June 18, 2014
Rated 4.0 out of 5.0 by Bed Bed had a creaking sound when we turned over, otherwise it was ok. June 16, 2014
Rated 5.0 out of 5.0 by Great location and great value and great service We stayed for 5 nights recently. The location is great because it was right across the street from a Walmart. We were able to walk to Walmart and buy our snacks and Disney character items at a fraction of the cost inside of the parks. The shuttle to the parks were convenient. We did not have a car. Sharon at the front desk was extremely helpful. The ladies who work in the breakfast area are also all really hard-working and nice. We really enjoyed our stay. June 16, 2014
Rated 5.0 out of 5.0 by Great great service We are live in that motel in 6 night and we are enjoy they are give us great service and when we are come back visit Fl we choose this motel. June 13, 2014
Rated 4.0 out of 5.0 by Great price, friendly staff We stayed 2 nights in June and had a good experience with the hotel, breakfast and staff. Would have appreciated a more comfortable bed though. We did have quite a few very loud people on our floor and directly next door. Also the window in our room, which was on the first floor, opened directly at the drop off point for people unloading luggage and where all the smokers stood to chat and smoke. It was loud most of the night. Not restful. Pool was well kept and had clean towels out. June 12, 2014
Rated 5.0 out of 5.0 by Comfortable room and professional staff First stay at this Holiday Inn and will stay there again for sure on future visits if staying in that part of Orlando. Rooms were clean and comfortable. Stocked well. Appreciated the fridge and microwave! AC kept the room at the temperature comfortable for us. Our stay was very comfortable and staff very professional and courteous. Common areas clean, well lit. Breakfast replenished in timely manner and was hot and plentiful! Check in and check out quick and efficient. Appreciated seeing a security guard patroling as night fell. June 12, 2014
Rated 5.0 out of 5.0 by clean n spot less hotel love this hotel, very clean n employee made us feel welcome June 11, 2014
Rated 5.0 out of 5.0 by Quite, Clean, Comfortable Very clean, quite and comfortable. Breakfast was good, pool was nice for kids, folks at front desk were all very nice. June 10, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean safe facility The staff was friendly and helpful. Rooms clean and comfortable. Breakfast items as I expected. My problem was with other guests who are rude and pushy just to get a bagel and coffee. Staff smiled through it all even as chaotic as it got. One thing we were disappointed about was the transportation to the parks. When I called I was not told that the shuttle only ran 2 times there and maybe 3 times to come back. If you take the shuttle you can miss out on events that are only shown at certain times. We had to drive ourselves and pay parking fees at the park. The shuttle was the main reason we chose this property. Would stay here again if not going to the parks because it is close to a lot of other fun things to do. June 5, 2014
Rated 5.0 out of 5.0 by Orlando Visit Was a great place to stay and excellent staff. Would stay here again June 4, 2014
Rated 5.0 out of 5.0 by Best Hotel I have ever experience in terms of comfort as well as service - If you are looking for place near by Disney parks and you want best service with good price you will not find any other hotel then Holiday inn. This is the best place to stay just 10 min away from Disney them parks. Room service was excellent. They used to clean the room including bathroom everyday when we come back after all day tiered visit to parks. - No words for morning breakfast. Plenty of verities you will find in breakfast. Best thing about this is breakfast ends at 9:30am. If you eat well in breakfast believe me you don't need lunch. These many verities you will find there. And if you wake up late and if you get breakfast place by even 9:35am they will not disappoint you. - Other best thing is you will find all the them parks tickets including universal, see world and water parks right at the front desk. So no standing in the big light in the direct sunlight at the park ticket windows. - Best service and very comfortable beds, clean hallway and Lobbies, employes are very user friendly and ideal location for Disney. June 4, 2014
Rated 5.0 out of 5.0 by Clean and Cozy I schedule my stay the same day, so I probably pay my price. I was able to stay in the same hotel as my other family members, it was worth the price. June 1, 2014
Rated 4.0 out of 5.0 Location, location, location! If you are visiting the Magic Kingdom and wish to stay off grounds, you can't go wrong with this HI. it is close to the park and close to ALL outside resources that you may need. Walmart is next door, numerous steak houses and other restaurants are close by. Drug stores are nearby. May 30, 2014
Rated 2.0 out of 5.0 by Very upset at empty promise I traveled to Orlando with some friends and being college students, we decided to stay at this hotel rather than Disney property to save some money. We read on multiple sites that this hotel offered a free scheduled shuttle, so we were thrilled at the idea that this was going to be an easy experience. However, upon arrival we were informed that the shuttle only comes to the hotel twice in the morning. Since we arrived close to check-in time which is 3:00 and wanted to go experience Disney, we ended up having to pay for a taxi which in the end cost us $40. We were very disappointed that we were misled as to the ease of access from this hotel to surrounding attractions with the promise of a "free scheduled shuttle". We ended up having to rent a car which cost us at least $200!!! So we had to scale back on things we wanted to do on our vacation because this was a VERY LARGE unplanned expense. I would not recommend this hotel to anyone looking for a less expensive alternative to Disney hotels with a measure of flexibility. Very disappointed and out a lot of money!!! May 24, 2014
Rated 3.0 out of 5.0 by Comfy great location. Poor breakfast Location was great less than 20 minutes to every park in orlando. Room was clean and spacious. The bed was surprisingly comfortable. However, breakfast choices were poor, everything tasted store packaged or burnt. Eggs were nasty and the toaster was broken. The closest place to get amenities such as medication or sunblock was walmart which is in walking distance, but scary at night. Was expecting a small store at the hotel. The south entrance door that was closer to our room did not work. May 22, 2014
Rated 5.0 out of 5.0 by Great place I had reserved two rooms for my family while visiting Disney. The rooms worked very well for my family and Heta Patel, the front desk manager was very helpful. Will stay there again. May 21, 2014
Rated 5.0 out of 5.0 by Vincent Is Amazing We had an absolutely wonderful experience when we stayed here during the Easter holiday weekend. The front desk manager greeted us and made us feel welcome as soon as we entered the doors. We would like to make this our getaway spot for every event we have when we are in Orlando. The service was impeccable and the room was roomy and very comfortable with all the amenties we needed. May 13, 2014
Rated 4.0 out of 5.0 by Club member recognition I was greeted as a member but was not given a choice between 300 points or the gift bag. May 12, 2014
Rated 5.0 out of 5.0 by Great Place Traveling for business so I really enjoyed that this was quiet and very comfortable. Staff was friendly and extremely helpful. May 5, 2014
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