Rated 4.1 out of 5 by 643
Rated 2.0 out of 5.0 by GRF28 unhappy with hotel, staff very accomodating
Just not a a hotel I would recommend. Too noisy, thin walls not a great location. I've stayed at Holiday inn Expresses before and they were fine. This one just doesn't physically live up to standards.
April 25, 2016
Rated 1.0 out of 5.0 by A. Cooper Horrible
The outside property was nice but this owner operator should spend money on the inside. We were upgraded to a suite but it was horrible. First of all the entire hall stunk.
the room was dirty, it stunk and the carpet and sofa had stains. This by far was the worst Holiday inn we have ever seen. It was so bad we immediately checked out and went on our phones in the parking lot and got another hotel. I do not recommend this hotel. The area is not lake buena Vista area.
April 23, 2016
Rated 1.0 out of 5.0 by rick in FL Hidden fees and floating rates
I stay at HI and HIE regularly throughout the Southeast. I've never seen "Local Charges" daily (of which the staff didn't even know what they were for!). Also, as a Preferred Customer (Gold Elite), I was not welcomed as such. Many of the customary traits associated with the HI chain were absent during my stay at Lake Buena Vista.
Breakfast choices were the same every morning. Beds weren't very comfortable and sleep suffered.
I was in Orlando on government business and the rates changed daily and increased over 25 dollars from Monday evening to Thursday. Thankfully, I wasn't staying the weekend because it would have been really expensive.
I have never given this low of a rating to any HI or HIE. And I won't be staying at this facility any time soon.
April 22, 2016