Rated 3.6 out of 5 by 89
Rated 4.0 out of 5.0 by Softball24Stud Front desk customer service is outstanding!
I was staying in town for business and got a great rate for the room. front desk customer service was excellent. I was coming in and out every weekend and they made it a point to try and get me a room in the same area each time as well as with the same room requests.
The food was decent but there wasn't much to choose from. The pool looked really nice especially in the large atrium area. There was so much room for activities! The ceiling near the pool was leaking in one area however it seemed to be taken care of. The gym area was pretty small but it was better than nothing. All and all I would have my family stay here in a heartbeat.
January 14, 2014
Rated 4.0 out of 5.0 by D Denson Clean and comfortable
The room was clean and the beds were comfortable. The staff was very friendly.
December 31, 2013
Rated 5.0 out of 5.0 by Jon1960 Outstanding service!
I've stayed in hotels all over the world and Holiday Inn have always provided good service, but I have to say the staff at Indiana were exceptional. The welcome I received and the service I received throughout my stay really made all the difference and I almost forgot I was thousands of miles from home.
So a very big thank you to Jessica and all her team...and to Anita for helping me through my Jet lag! If anyone needs to know how customer service should be done, bring them to Indiana and observe....I will be returning for sure.
Thanks again and have a wonderful Christmas and New Year.
December 23, 2013
Rated 5.0 out of 5.0 by DocIUP Nice Stay
I always have a plesant experience staying at this location.
December 16, 2013
Rated 5.0 out of 5.0 by RVDOGS Clean and Quiet
Food was great. Indoor courtyard was very relaxing with indoor pool and fitness center clean and accessible.
December 3, 2013
Rated 4.0 out of 5.0 by Diane529 Nice hotel; one side's better than the other
Everything was fine. Staff was very helpful. We've stayed here probably half a dozen times, and the only downside this time was the noise from Indian Springs Rd. and the fact that there's no easy way to get to the lobby from there.
November 27, 2013
Rated 5.0 out of 5.0 by Bets79 Great Stay!
It was my first time at the Holiday Inn at Indiana. The staff was friendly, the rooms were clean and the restaurant food was delicious. I would definitely recommend it to others and would stay there again. A little pricey, but sometimes it's worth it.
November 19, 2013
Rated 2.0 out of 5.0 by lindaef terrible value
These rooms have not been updated in a very long time! They are small, and the only windows open on to a hallway. Our bathroom door stuck so badly that it took me pulling from the inside and my husband pushing from the outside to get it open. Our room was right across from the VERY squeaky outer door, so that noise kept me awake much of the night. Expensive price for extremely poor quality.
November 19, 2013
Rated 5.0 out of 5.0 by IUPVet Good place to stay
Friendly Staff, clean, safe and nice beds... Over the years, I have stayed at several hotels in this area and when I am staying over in Indiana- this is my first choice.
November 14, 2013
Rated 3.0 out of 5.0 by teddy23 Overpriced
Old design which could use updating. Excessive price based on quality.
November 11, 2013
Rated 5.0 out of 5.0 by crazycarl Comfortable Room, Courteous staff
Stayed two nights for College reunion festivities and had an enjoyable time and quiet, relaxing sleep.
November 6, 2013
Rated 4.0 out of 5.0 by IUPVisitor Noisy air unit
The room air unit was very noisy when It came on. Could not hear TV in bed unless volume was raised.
November 6, 2013
Rated 4.0 out of 5.0 by hawkmomma price is right
Went last minute for a room and things went well. Room was spacious and clean. The pool was right outside the door as well as a workout room. Little powerful on the cleaning supplies in the workout room but other than that, great stay.
October 29, 2013
Rated 5.0 out of 5.0 by gretch918 our weekend
Good stay. we had a great visit with friends. The court yard was very nice to hang out in during our stay.
October 23, 2013
Rated 4.0 out of 5.0 by Ajh39 Overall feeling
We stayed at the hotel for 2 nights while in town working. Our stay was generally fine. Our only complaint was that the bartender, Adam I believe was in quite the hurry to leave work and close down early on Saturday night. While stopping in for a drink at 5:00 pm, we asked what time he would be open till and he advised us that he wanted to be closed by 12:30. We even asked if that would be last call if the bar was busy and he stated absolutely. One of the reasons we chose to stay at your hotel was the convenience of a bar so we wouldn't be driving. He seemed less than happy to do his job.
October 16, 2013
Rated 5.0 out of 5.0 by Gld2005 Good experience
Thank you for making our stay comfortable. We appreciate you moving us to our requested king size bed for the first night of our stay, instead of making us switch rooms halfway through.
October 15, 2013
Rated 5.0 out of 5.0 by Micky62 Comfortable and relaxing
Very nice stay. Staff was very accomodating. Room was comfortable.
September 28, 2013
Rated 5.0 out of 5.0 by RRinSC Consistent terrific service
Every September I return to IUP for a golf / football game event w/ a group of old frat bros! We always stay at the Indiana HI and are treated very well. For as long as I can recall, Ashley takes care of us at breakfast and another Ashley takes care of us in the bar! Both Ashleys deserve high praise for putting up w/ us for the wkend each w/ a constant smile and great service!! Keeping good employees content over the long haul speaks well for your HI!!
September 24, 2013
Rated 1.0 out of 5.0 by DocIUP Enjoyable Stay
Once again I enjoyed my stay at this Holiday Inn.Special thanks to Kelly and Alexander for making my stay relaxing and having the amenities I asked for.
September 5, 2013
Rated 3.0 out of 5.0 by JJHL Not up to expectations
This used to be one of the best places in the country to stay. We spent many nights here over the years.
This time we were in town for a 50 year class reunion, and we were disappointed.
The price per night was very high, and I receive no discount, even though I have been a Priority Club member since it's inception, an AARP member, an AAA member, and an Alumnus of IUP.
We received no Maid Service the first night at all, even though I went to the desk at 10:00 am and specifically asked that they care for the room while we were gone from 10:00 am to 4:00 pm. When we returned, however, no service had been provided, and I had to "flag down" a housekeeper, and retrieve some clean towels for myself.
The place seemed under-staffed for the Labor Day Weekend, as I saw very few employees during the entire weekend stay.
Come on now. You are going to have to do better. We want to be able to take pride in our "ex-home-town" hotel. We surely weren't able to do that this time.
September 5, 2013
Rated 4.0 out of 5.0 by mcbryde6 Nice Room
Hotel staff were very nice. Had fun in the indoor pool. Rooms were nice. Will stay there again!
August 27, 2013
Rated 3.0 out of 5.0 by Ingrid94 First stay
Stayed here for the first time since our son and his family moved to the area. Hotel is an older one but clean and well maintained. Was a little stunned at the price but was able to use our points for a free night so no worries.
Room is older style with the sink and vanity outside the bathroom itself. While this does have it's pros, I tend to prefer one large bathroom with everything in it. Beds were on the hard side, pillows were fine. Would like to have had a micro and fridge in room, especially for the price they ask for a room.
The pool has been enclosed in courtyard under roof and while a bit chilly, was great fun for our little granddaughter who was with us.
All in all, it isn't a bad place and was certainly clean and well maintained. Those are the two biggest criteria for us. Will probably stay here again, but may also opt instead for the Hampton Inn not far away as for the same money you also get breakfast and possibly a newer , nicer room.
August 24, 2013
Rated 5.0 out of 5.0 by doc790 Nice Stay
I always enjoy my stay at the Holiday Inn in Indiana,Pa.The pool,rooms,service,etc.are always great.I would also like to point out noteworthy performance from Kelly.She made sure my reservation and requested amenities were in order.
August 22, 2013
Rated 1.0 out of 5.0 by MichelleO Would not choose this property again
Food in the hotel lounge/bar was cold and the wait staff poor. Bartender/maid was loud and obnoxious. Online pictures showed a whirlpool style pool, but there was none on sight. I will question staying at a Holiday Inn again.
August 21, 2013
Rated 5.0 out of 5.0 by Sunny43 great stay
We had a great stay while dropping off our oldest child at IUP. Rooms are clean and comfortable and the central pool area was great for our younger child! The restaurant had good food and the staff was excellent and super friendly!
August 20, 2013
Rated 4.0 out of 5.0 by Bobbyg1959 Hotel
Has always been clean and well received upon arrival.
August 18, 2013
Rated 4.0 out of 5.0 by Travelinthro Good stay
The front desk folks were very friendly and helpful both when making reservations and checking in. Accomodations basic and clean. The indoor pool was pleasant, but the first night it seemed that the filter wasn't working well as there was some "bathtub ring" and there were white particles floating. It could have been that the baby in the pool wasn't in a swim diaper, though. Water seemed clear the next day.
A bit disappointed with the lack of fridge and microwave in the room since they had been in the Holiday Inn we stayed in the night before.( About the same price range hotel -this one was slightly more) There was a microwave in the lobby and we could have rented the appliances for $10 each per night. Overall a good stay. Enjoyed visiting the Jimmy Stewart Museum in town.
August 16, 2013
Rated 5.0 out of 5.0 by Rita92 Everything
My family and I stayed here from Monday to Sunday and it was all wonderful. Truly a beautiful place. The staff was wonderful in all departments and very well trained. The Food was excellent. I can not say enough wonderful things about this place.The people of this hotel really do want you to have a great stay and they prove it. Housekeeping is very thorough and speedy and friendly. All of the restaurant workers were pleasant and eager to please. The front desk is very pleasant and easy to deal with, they even tracked down a place for me to get chocolate covered strawberries for the romantic night I had planned for my husband when he came into town later that week. We will be staying there every time we come to town. It was great!!!!!
August 11, 2013
Rated 1.0 out of 5.0 by FroYo Yikes!
1) Way overpriced for in the middle of no where
2) Rooms have no outside windows
3) My room was next door to an entrance and ice machines (noise all night long through the door that you could see daylight through)
4) Asked for a room change 2x's and was told that the hotel was booked (really?)
5) The ONLY reason we selected this hotel was for the indoor pool for the granddaughters to swim - and it was closed!
6) Asked for some type of rate adjustment due to #'s 1-5 above, and still haven't heard back from the property on their decision.
Quite disappointed and not typical of other Holiday Inn properties we've stayed at. Needs a lot of work. Oh... the restaurant staff was very good!
August 7, 2013
Rated 4.0 out of 5.0 by Bill5977 Check in
The rooms were excellent for the age of the hotel. I have over 330000 pionts and when I ask if I could use them for the stay I was told no that I had to make reservations online in order to use them. As you can see I have used Holiday Inn many times by the points I have. I am a gold member this year because other hotels are beating your price and giving me a suite. I no longer stay in Holiday Inn in wilkesbara Pa, because they are overpriced. They would rather cater to the people that are going to the casino.
July 25, 2013