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Rated 4.3 out of 5 by 223 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and awesome staff. We made reservations for one night only and after staying the one night found the staff to be so nice and friendly and the rooms to be so clean, that we returned two days later on our way back out of town on our return trip home. The staff not only recalled us, they even recalled the room we had stayed in. We will definitely be booking here again in the future. Very friendly staff and very knowledgable about things to do in the area. October 26, 2014
Rated 3.0 out of 5.0 by Excellent service but the room was disappointing. The staff were courteous and efficient - no complaints. However, I had some issues with the room: the carpet was a dark color to hide the grease & grime, yet we could still tell it was nasty - we were afraid to walk on it in our bare feet. It definitely needs cleaning or maybe replaced. The wall next to the bed had something spilled on it, as if a can of soda exploded. There were 2 or 3 small discolored spots( mold?) along the base and back wall of the bathtub. The toilet seat had a small chunk of plastic that had broken off. The seat should have been replaced. The mattress was comfortable enough (somewhat old), just not as nice as I've come to expect from Holiday Inn. Not a big thing, but the room above ours forgot to put their shower curtain inside the bathtub when they showered; water leaked through their floor and through our ceiling tiles into our bathroom. The manager was responsive about informing the upstairs guest and cleaning up the water. On the plus side, the shower pressure and water temperature was great and the wifi worked well. All in all I felt this was a poor value, this hotel was a bit pricier than other obx hotels I have used (and they were cleaner). We did not have breakfast in the hotel or use many of the amenities so I cannot review them. October 23, 2014
Rated 5.0 out of 5.0 by Best staff on the beach! Great location, wonderful accomodating staff, a great place for the family to relax and enjoy the area. October 23, 2014
Rated 5.0 out of 5.0 by Great service and clean, comfortable room First time staying at Holiday Inn Express in Kitty Hawk; enjoyed a very comfortable bed and pillows; no problem sleeping at all - dark October 21, 2014
Rated 5.0 out of 5.0 by Great staff and accomodations I have stayed at the Holiday Inn Express in Kitty Hawk N.C. for several years now. I will say without a doubt they have the best staff of any hotel I have ever stayed at. They are a pleasure to deal with. They are professional at all times and make sure you are taken care of. I recommend this hotel very highly. October 20, 2014
Rated 5.0 out of 5.0 by Great service, comfortable bed, internet worked The staff, from front desk to breakfast service, was fantastic. October 20, 2014
Rated 5.0 out of 5.0 by Great location, excellent bed and pillows. Friendly and professional staff. All details about our stay were explained at check-in, room location, wi-fi password and breakfast hours. Same friendly service at check-out, thanking us for our stay and selecting Holiday Inn Express. October 20, 2014
Rated 5.0 out of 5.0 by Nice place to stay Had Jeep trouble on the way home from Ocracoke and needed to spend the night in Kitty Hawk so I could have repairs done the next morning. The staff was wonderful at check in that evening. We had a room on the first floor with a queen bed which was very comfortable. The employee that checked us in was very friendly and was able to direct us to restaurants within walking distance of the motel. She was very helpful. The only problem seemed to be with the AC unit in our room. It did not cool very well. We reported it the next morning while checking out. The morning staff was also very friendly. This motel is also in walking distance of the Kitty Hawk Beach which would be great for summer visitors to the Outer Banks since parking is limited for beach access. I'd recommend this Holiday Inn Express to anyone visiting the area. October 19, 2014
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