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Rated 4.3 out of 5 by 172 reviewers.
Rated 4.0 out of 5.0 by first weekend in Kitty Hawk everything was great except we didnt have hot water until after 3 am. This was not a major problem though because we were sleeping. August 20, 2014
Rated 4.0 out of 5.0 by Great location by the beach Easy walk to beach. Friendly front desk staff. Hotel was changing hot water heater so there was no hot water on day of arrival, staff offered to discount the rate to make up for inconvenience. August 20, 2014
Rated 4.0 out of 5.0 by An acceptable choice The staff was very friendly and attentive. The bathrooms are tiny. The breakfast area is crowded. The price was very high for a Holiday Inn Express, but in line with the area. August 19, 2014
Rated 4.0 out of 5.0 by kitty hawk staff friendly,location needs renovation,air conditionaire system very loud for sleeping. August 19, 2014
Rated 5.0 out of 5.0 by GREAT SERVICE CLEAN ROOM FRIENDLY STAFF I TOLD YOU EARLER ON ANOTHER PAGE OF THIS HOTEL ,FRIENDLY STAFF SAFE AREA TO WALK TO BEACH EARLY IN THE MORNING AND NIGHT TIME I LIKED YOUR QUESTIOM YOU ASKED ME. WELL WORT MY TIME August 18, 2014
Rated 4.0 out of 5.0 by Comfortable hotel over all. I was pleasantly surprised with this hotel and it's accommodations. Staff very friendly and breakfast had a nice variety. I would stay there again. August 17, 2014
Rated 5.0 out of 5.0 by Kitty Hawk holiday inn express excellent staff, very cordial, helpful. Room was immaculate. staff could not do enough for you. August 16, 2014
Rated 5.0 out of 5.0 Great place! We have been coming to the Outer Banks for 7 years now and we stay at this hotel every night before out weekly rental begins. In 7 years we have never had an issue and the people who work here are among the nicest staff we have ever had the pleasure of dealing with. We look forward to it every year! See you in 2015! August 15, 2014
Rated 4.0 out of 5.0 by Nice place The place and service was great.the only bad thing was the price a little to high. August 13, 2014
Rated 5.0 out of 5.0 by location, room and breakfast -- all excellent Walkable distance to beach. Around 100-200 steps to beach. Breakfast was excellent. This is not oceanfront but around 1 block walk to beach. There is a outside shower near pool to clean beach sand before heading to room bath. August 12, 2014
Rated 5.0 out of 5.0 by Had a pleasant stay Room was clean and beds very comfortable. TV and Wi-Fi Internet worked. Staff we met were pleasant and saw to our needs. The only downside was the air conditioner was pretty noisy, but I'm used to central air, so part of it was my perception. Got used to it after first day. Also learned to turn it off when room was comfortable. August 12, 2014
Rated 2.0 out of 5.0 by not much bang for the buck hotel has virtually no amenities, no laundry, no suites, no workout room, the space is basically a motel 6 at 3x the cost August 11, 2014
Rated 3.0 out of 5.0 by The staff I have stayed at thousands of hotels in my life! The holiday Inn Express in kitty hawk as everyone is aware needs a great deal of improvements. The hot water is generated through a mobile heater. The hotel rooms are all very damp. Which could be remedy by moisture removal machines. The bath room we had was in need of up dates as well. I have stayed at this HIE several times now in preparing for my son wedding in the OBX. One thing that stands to be true is the staff at this location is the best . Most everyone at guest relations Mary, Jemel, and Shirlene were very helpful and went out of there way to help.i would like to thank them again for that. The other staff members also very nice and friendly. I have recommend this HIE to others traveling through the area. But reminding them updates are happen an the staff is great. August 10, 2014
Rated 5.0 out of 5.0 by Great days at the Beach HI at Kitty Hawk is a great place to stay. It's very convenient to all the Outer Banks activities and has easy access to the ocean front. The accommodations are very good, and the breakfast is excellent -- good variety for all dietary needs. Good accommodations in the room, a good size refrigerator and microwave for in room eating. Very nice pool as an alternate to the ocean. Staff is very courteous and helpful. Internet was fast and reliable. Highly recommend this location if you are in the Kitty Hawk, NC area. August 9, 2014
Rated 5.0 out of 5.0 by Ain't Life Grand Very rarely in life you are surprised by something or someone that/who is unexpectedly wonderful. I had not stayed at a Holiday Inn for many years and - other than the beach - I anticipated routine to characterize my stay. You would have to be unconscious to ignore the constant parade of genuinely friendly and helpful employees that you meet everywhere at this Holiday Inn. I sense that the employees of the Kitty Hawk Holiday Inn have great pride in doing their jobs and the role they each play in making visitors enjoy their stay. Like the Wright Brothers, they want to fly higher. If you want to feel like you are appreciated I recommend this Holiday Inn to everyone. August 8, 2014
Rated 5.0 out of 5.0 by Nice place to stay Very clean beach hotel with good beach access, a couple of nice restaurants within walking distance and a great staff. Great value. August 7, 2014
Rated 4.0 out of 5.0 by Solid! Everything here was good, especially the breakfast and the pool. I could occasionally hear the neighbor's shower turn on, but that was it. Fairly close to an uncrowded beach. Very solid hotel. August 6, 2014
Rated 4.0 out of 5.0 by Good Value, Positive But Mixed Experience On my recent stay I stayed in two different rooms--one queen room and one room with 2 double-beds. The first night in the double-bed was very comfortable and the room appeared clean. We had to switch rooms because when I added a day to the beginning of my vacation, all of the queen rooms were booked. While I appreciate the staff's efforts to clean a queen room early in the morning to make our transition of rooms easier before we started our day of beaching, it appears they may have transitioned the room too quickly as we found a used bar of soap in the tub drain after moving to the queen room. Additionally the queen bed was one of the most uncomfortable we've ever slept on--it felt worn. That aside, the bed linens were soft and the rest of the room appeared clean. The included breakfast was excellent--a large variety of options were available and the staff demonstrated great hospitality by informing each guest in the breakfast area that they were getting ready to close up at 9:30 and asking each person if they had gotten enough food to eat. That attention to guest experience alone made my stay and would encourage me to stay there again. At some hotels they will simply turn the lights off several minutes before breakfast is scheduled to end and begin removing the food as quickly as possible. They also provided to-go bags to bring your food with you to your room or the beach. Bottom line--nice way to start your day! This hotel is also a convenient, short walk to the beach. August 6, 2014
Rated 5.0 out of 5.0 by Government G This hotel is a short 3 minute walk to the beach as well as tow great eating establishments. August 5, 2014
Rated 5.0 out of 5.0 by Just like home The room was very clean, comfortable and attractive. I would recomment my family staying here. August 3, 2014
Rated 5.0 out of 5.0 by Awesome Staff The courtesy of the staff here will blow you away. If they wore a name tag, they spoke to you, welcomed you, or asked how you were doing. When one of the cleaning staff saw me walking out with my luggage, she opened the door for me and told me to please drive safely. July 31, 2014
Rated 2.0 out of 5.0 by Thin walls The hallways were dirty and smelled of cigarette smoke. I was awakened at midnight by the shower next door. It was so loud I thought it was the shower in my room :( I stay at a lot of Holiday Inns and am generally satisfied, but this one was a definite disappointment. July 26, 2014
Rated 3.0 out of 5.0 by Not what I had hoped for Great staff that is very courteous. They make you feel very welcome. But they just couldn't make up for the very unattractive building. I've stayed at many Holiday Inn Express motels and I'm used to crisp updated rooms if not nearly new. The rooms in this motel are relatively small in comparison to other HI Express I've stayed at. This motel looks like it was converted from a another brand or it is the oldest one I've seen on the east coast. The 70s tile in the bath and low ceiling give away it's actual age. It was peak season, but the price was over the top for that age of a motel. Speaking of peak seasons, I should have realized something was wrong when this motel had a high # of vacancies while the rest of the Outer Banks motels were full. I hate to say this because of the great staff, but I would not go back. July 26, 2014
Rated 3.0 out of 5.0 by No benefit in becoming a Platinum Member I was disappointed that for the first time checking in as a New Platinum member there was no different process. I thought I might be offered an upgrade or something. For the price I paid for this room, management could have upgraded my wife and I without losing money. July 24, 2014
Rated 4.0 out of 5.0 by our stay It was a reward nite so cost was excelent but I must say the hotel needs a makeover but the staff was a real asset to this place and helped me look past all the worn surroundings July 23, 2014
Rated 4.0 out of 5.0 by Great staff The hotel was very clean and the staff was great. Everyone spoke to you in a nice manner. July 21, 2014
Rated 3.0 out of 5.0 by Disappointed We were in the Outer Banks for my son's beach wedding. Unfortunately, it started to rain that day, quite hard. We decided to rent a room at your hotel when we had to relocate the wedding spot so the wedding party could get ready and hope that the rain would stop in the meantime. The desk help of two women were extremely kind and accommodating. Since we already had the room, we told our son & his wife to use the room for their wedding night, since the rest of the family was staying in a rented beach house. So far, so good until the next morning when the hotel had no hot water and they had to take a cold shower !!! I have not had a chance to talk with the hotel management to see if an adjustment on the room bill will be made since we just got home. It was an unfortunate thing, but hopefully something will be done to make up for that. July 20, 2014
Rated 2.0 out of 5.0 by Old, overused, understaffed and expensive for this property. If all you care about is the beach this motel may be OK. However we were just passing through. Halls are dark and dank. AC is loud. Bath is old. Would not eat or take a cup of coffee at the site. Won't' be back. Bright spot - person at front desk was proficient, informative and helpfully. July 19, 2014
Rated 5.0 out of 5.0 by Good room, great location This hotel is within walking distance of the beach, and is very close to many different restaurants. The staff was very friendly. The room was very clean and comfortable. The only issue was that the bathroom fixtures (toilet and sink), were in need of serious repairs. This in no way took away from the fabulous time my family had. I would recommend this hotel to anyone. July 16, 2014
Rated 5.0 out of 5.0 by 4th of July 2014 Flexible and helpful staff, good breakfast, clean and comfortable July 13, 2014
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