Rated 4.3 out of 5 by 266
Rated 5.0 out of 5.0 by BJAJAZ great service
I was extremely tired upon arrival. Staff were very understanding and helpful. Directed us to a near by restaurant that was wonderful. Rested very well. Great breakfast.
March 28, 2015
Rated 4.0 out of 5.0 by Steve CPS No desk
Room needed a desk to do business. Also the room did not have adequate receptacles to plug in laptop. .
March 27, 2015
Rated 4.0 out of 5.0 by Anonymous35 Mother-daughter getaway
I've already mentioned my pleasure with staff concerns for us.
I would mention a key problem we had which required walking back down to the reception area to correct. Not sure what the problem was--one key worked only the outside door but not the hotel room door. The other worked on the hotel room door but not the outside door, apparently. The reception clerk apologized and corrected it.
One suggestion having to do with the breakfast serving area--pancake-making was in the middle of the line along with toasters for the bagels and bread. How nice it would be to arrange the foods that could just be picked up and taken, apart from the foods that required a wait. That would make for a much smoother traffic flow. And coffee refills needed to be easily attainable--not causing a traffic jam. I also think a menu board of what is available would also be useful. I.e., There were hard-boiled eggs available that we didn't discover until we'd already eaten. And the second day there was no yogurt available. That disappointed me.
March 26, 2015