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Rated 4.7 out of 5 by 86 reviewers.
Rated 4.0 out of 5.0 by Better than Fairfield Have stayed in Farragut several times & at different local hotels. When you compare the services for the money, Holiday Inn is the winner. Marriott (Fairfield) has a little to high opinion of there services for the buck. Holiday actually has better guest services, and rooms are almost identical. Hi Andrew! February 6, 2014
Rated 5.0 out of 5.0 by Awsome owner As a business owner I had the chance to watch the "owner" of the hotel interact with customers during breakfast. While the entire staff was very courteous and friendly, I told my wife there was something different about her. While go back to my room I had the opportunity to ride in the elevator with this individual. She struck up a conversation with me as we rode to my floor. We both exited the same floor and I had to know what her title/position was. Reluctantly she told me she was the owner. I shared with her I too was a business owner and I knew it when I saw her engaging her customers. My son who is not easily impressed loved the décor of the hotel and gave it a thumbs up. While most of my IHG stays are positive experiences, I would say this was the best ever. I would recommend this hotel to every person looking to stay in the Knoxville area. No need to look for any other hotel. January 25, 2014
Rated 5.0 out of 5.0 by Never a bad experience We have stayed here several times as a stopping point when traveling and we have never had a bad experience. Staff is always nice, facility is always clean and well maintained, the price is right and you get a nice breakfast. Great place to stay. January 17, 2014
Rated 5.0 out of 5.0 by Grandpa Bill & Grandma Deni We were in town to spoil our 5 year old grand daughter and her 2 year old twin brothers. We made the reservation the day before and were enthusiastically greeted by staff when we arrived. Breakfast was quite varied and the attendant made sure we had what we wanted. Our room was fresh and spotless and housekeeping kept it that way. We will certainly stay there again and wholeheartedly recommend it to all! January 16, 2014
Rated 5.0 out of 5.0 by We had 12 total in our Party! Excellent service, rooms very very clean and crisp and fresh! January 9, 2014
Rated 5.0 out of 5.0 by Knoxville HIE Stay This property is easy access and close to Turkey Creek shopping. The staff maintains the hotel very well and is pleasant. The 5:30 am breakfast start is plus!! January 8, 2014
Rated 4.0 out of 5.0 by Adequate facility This was a weekend trip to Knoxville with our grandaughter. We had a good time in the area but would have preferred to be closer in toward Knoxville. I checked in and asked for two nights only to discover later that night that the clerk had checked us in for only 1 night! I got that resolved and the stay was OK. Not the most comfortable bed or heat/air. i was not recognized as a Rewards Gold Member at check in and most dfacilities give complimentary water and even some give snacks to me at check in. Obviously this DID not occur at this facility. I would stay there again if nothing else is available but would rather not! January 6, 2014
Rated 5.0 out of 5.0 by Desk Clerk Very professional and quick to respond to inquiries about the area. My wife and I would rate this HI Express as one of the very best facilities we have ever utilized. January 3, 2014
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