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Rated 4.7 out of 5 by 294 reviewers.
Rated 5.0 out of 5.0 by Great location! Hotel is in great shape and very clean. Wished we'd brought our swim suits for the indoor pool! Parking lot was packed, but never heard one door slam or people talking in the hallway at any point during our stay. Excellent location for travel to Oak Ridge or Knoxville area, right on the interstate but far enough away to not hear the traffic. Plenty of places to eat nearby. July 31, 2015
Rated 5.0 out of 5.0 by Great place to stay I always stay here when in Knoxville. Fairly new facility, good price/value, great staff. Good location. July 31, 2015
Rated 5.0 out of 5.0 by Overall great place to stay People are very friendly and knowledgeable about the area. Close to many restaurants and shopping, the lowest gas prices at the station practically next door. Easy access to the freeway without the sight or noise of it. I had the pool to myself :-) The entire hotel was neat and clean. Good breakfast selection. My only disappointment....I love bacon and it was way too overdone. Also didn't find a channel directory (tv guide) that told what was being shown at what time. That would really be nice to have. July 30, 2015
Rated 5.0 out of 5.0 by Quiet and clean Love the room, lots of receptacle outlets to plug my gadgets. Everything I expect are there, clean, cool, water pressure excellent. very comfortable bed. July 29, 2015
Rated 5.0 out of 5.0 by Excellent Hotel We have stayed at several hotels and this is by far one of the best. July 26, 2015
Rated 5.0 out of 5.0 by Business Trip I don't write too many reviews, except when they are necessary. I travel 2-3 nights every week and stay mainly @ IHG propertiies, so I see a lot of them across the southern US. The best indicator of a property is how they perform over time. I have stayed at this Knoxville property for ~4 years now and they have "always" performed at a high level. But my stay last week was above all. Sharon, the lady at the desk, was "super good" in handling my reservation and is always very cheerful and up-beat. Nice to see at the end of the day when you've been traveling all day or all week. THANKS !!! July 26, 2015
Rated 5.0 out of 5.0 by Top Notch Property & Location This HI Express is a newer property with many dining options within a mile or two. Great location for shopping also. Hotel was booked solid. At check-in, the room was checked prior to getting the key and a minor problem was noticed by a staff member. The carpet was still damp from a shampoo. It would have been a problem for my health, so the front desk staff worked to get me another room. It was perfect for my needs. Even though there was a large block of rooms for an 8-yr old kid's baseball tournament, they were kept quiet enough to not be noticable in the evening. Breakfast is probably better than I encountered due to the swarm of families that ravished the food area prior to my getting breakfast. However, they did keep the basics well stocked. This property is on my "favorites" list now.. Thanks to Diane and Lynne for their professionalism and friendly personalities in making my stay a great one. July 24, 2015
Rated 5.0 out of 5.0 by Hospitality At Its Finest What an amazing hotel. The staff and management are incredible. The rooms are clean and spacious. Great location in a safe and secure area. I would recommend this hotel to anyone staying in the area. July 22, 2015
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