Rated 4.7 out of 5 by 384
Rated 5.0 out of 5.0 by Ticktock2 Convenient, modern and comfortable, excellent service
This location is very easy to access in West Knoxville, and is very quiet and comfortable. Staff is very friendly and helpful. Rooms are large, very neat and clean, with great beds and many good amenities. Breakfast buffet is excellent in a large and comfortable dining area.
February 9, 2016
Rated 5.0 out of 5.0 by ateamonly Great pleasures
Enjoy stay from start to finish. All of the employees were at their highest level of service. The was extremely clean. Look forward to my next trip.
February 6, 2016
Rated 5.0 out of 5.0 by Popeye!! Excellent Job!!
Stay was as expected and room was very clean and in great condition.
February 2, 2016
Rated 1.0 out of 5.0 by Ray123123 Worst IHG Property I've ever been to
The room was dirty! The bed spread looked like it had blood on it. The bathroom had towels on the floor and trash spread threw out the room. The young lady at the desk was really nice but not helpful.
January 27, 2016
Rated 5.0 out of 5.0 by janie622 Chairs in room
The King room did not have comfortable chairs to sit in to watch television or read.
January 25, 2016
Rated 5.0 out of 5.0 by Dissy Comfort!
Great location, great room. Comfort and relaxation.
January 24, 2016
Rated 5.0 out of 5.0 Great Location, Great Staff! QUIET
Great location, Extremely friendly and helpful staff. Very quiet! Comfortable, spacious rooms. Well located. Best food in TN within 3 miles. Highly recommended location.
Only drawback is on mornings sausage is served. Maybe they could partially cook some of the sausage more to satisfy clients who think it under cooked. Sausage is great if cooked properly. Ham and Bacon mornings are great!~ Pancake machine is fantastic.
We have stayed at multiple Knoxville locations. This is by far the best value and comfort in the area!
Thank You, again for another wonderful stay!
January 17, 2016
Rated 5.0 out of 5.0 by Smarv00 Cleanest Hotel Ever!!!!
The staff was friendly and the room was very clean. The pool is so warm and clean my kids loved it. Breakfast was great with an automatic pancake maker. I searched for something wrong with my stay and could find nothing. I will stay here again when we travel from Michigan to Florida as this is about halfway.
January 6, 2016