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Rated 4.7 out of 5 by 122 reviewers.
Rated 3.0 out of 5.0 by Why did you reduce the TV channel selection?????? Usually enjoyed staying at your hotel especially due to some nice add-ons, microwave, fridge and great TV channel line up. Was very disappointed to discover during my last stay that you have reduced your TV channel line up. Just the basic channels and a lot of news and sports channels now. Very disappointing! March 19, 2013
Rated 5.0 out of 5.0 by Very nice This Holiday inn Express was very clean and comfortable. The breakfast bar was good, though light on protein, heavy on the carbs (which is an issue for a diabetic). The bed was very comfortable. March 13, 2013
Rated 5.0 out of 5.0 by Great Hotel Super clean, Extremely friendly staff. Clean and comfortable room and excellent presentation of the breakfast bar. Strongly recomended for an overnight or extended stay March 9, 2013
Rated 5.0 out of 5.0 by We'll definitely be back! The atmosphere was excellent, very clean, family friendly, warm and inviting. The service was fantastic. Made us feel so welcome, and even provided a larger room at their discretion due to their observation of our needs. The stay was a welcome respite and one that will be repeated. March 4, 2013
Rated 5.0 out of 5.0 by Most Awesome I stay in a lot of Holiday Inn's, this one is one of the best. Very clean, high end finishes, I liked it alot. Good Job!!!!! February 26, 2013
Rated 5.0 out of 5.0 by Clean hotel & great restaurant choices What a great stop on our trip from Florida to Indiana. The hotel was clean and comfortable, with very friendly staff. The restaurants and shopping available just minutes away was phenominal! February 16, 2013
Rated 5.0 out of 5.0 by ALWAYS the BEST I have stayed here on numerous occasions, but, alway had reservations. This time i drug my tired butt in there around 7:00 PM. I was treated as if i was a king. I was acknowledged as an platinum member and got an upgrade. Great restaurants nearby. Such a nice and comfortable place to stay. Recommend to anyone. February 14, 2013
Rated 5.0 out of 5.0 by Friendly and Accomodating Personnel I stay quite a bit at Holiday Inn Express hotels and routinely stay at the Knoxville-Farragut location. I always have an easy checkin and greeted by friendly staff. I cannot comment on the breakfast since I usually leave the hotel around 4:45 AM. However, I am sure it is as delightful as everything else. I would continue with the current philosophy as I will continue to stay at Priority Club hotels. Thank You February 5, 2013
Rated 2.0 out of 5.0 by Terrible Room Not only was the room the smallest one I've stayed in for Holiday Inn Suites, but there was only one lousy desk chair to sit in for two guests. The manager did offer to bring a wooden straight back chair from the breakfast area. I will continue to stay in Holiday Inns, but this one gave food for thought in the other direction. January 28, 2013
Rated 4.0 out of 5.0 by Great folks My son was in an accident which brought us to Knoxville. We needed a handicapped room with an adjoining room. The staff were very sympathetic and fixed us right up with what we needed. January 26, 2013
Rated 5.0 out of 5.0 by Great staff and very clean! I enjoyed my stay there for a week. Seem to be a newer hotel and it shows. Breakfast was good and plenty to choose from. If ever in the area again, I will stay here! January 24, 2013
Rated 5.0 out of 5.0 by GOOD VALUE, EXCELLENT STAFF, Convenient location close to interstate and Knoxville. About 30 minutes from TYS airport. Friendly helpful staff who will do thier best to accommodation early check in, or any other special requests January 14, 2013
Rated 5.0 out of 5.0 by excellent Great location, clean hotel, children loved the pool. Water was warm! They switched rooms for us so we would have the pull out sofa bed with no problems. Breakfast was good, coffee hot. We had no complaints and want to give our compliments to the staff! January 11, 2013
Rated 4.0 out of 5.0 by How nice Hotel! The hotel has clean and wide room. Location is very convenient. The hotel staff dealed with us. I made a mistake to book this hotel, because I should book 3 nights but I booked 2 night. A receptionist rebooked same room additional 1 night quickly. I was very satisfied. January 10, 2013
Rated 3.0 out of 5.0 by No points for using AAA very nice hotel except the clerk did not have a clue and I am a Plat member and because I didn't have a reservation he didn't know how to upgrade me plus I recieved no points as he said i was an AAA member ...this has never happened before. I am through here once every 6 weeks but i think I will find another hotel January 2, 2013
Rated 5.0 out of 5.0 by Wonderful!!!!!!!!!!! GREAT PLACE TO STAY! iF IN THE AREA AGAIN WILL BE THERE. December 15, 2012
Rated 5.0 out of 5.0 by Very Good Very clean,neat, and the stay was very relaxing. Look forward to returning in the spring. December 8, 2012
Rated 5.0 out of 5.0 by Room was comfortable and staff was very nice. The staff at check in was very friendly and helpful. The rooms very comfortable and clean. When we come to Knoxville we like to stay at this particular HIE because of the clean rooms. November 29, 2012
Rated 5.0 out of 5.0 by Friendly staff, nice breakfast and plenty of space in room. Friendly staff, nice breakfast and plenty of space in room. We will stay again. November 24, 2012
Rated 5.0 out of 5.0 by Outstanding. Great place to stay.will stay there again when we are in Knoxville Tenn. Everything about the place Was excellent. November 18, 2012
Rated 5.0 out of 5.0 by Good Stay This Holiday Inn Express location is easy to get to. The hotel is very neat, clean and up to date. I thoroughly enjoyed my stay here and will continue to choose this location when traveling. November 14, 2012
Rated 4.0 out of 5.0 by terrififc bed and pillows a 3 yr. old facility that is very clean and comfortable. We felt that there coild be more variety in breakfast items, but we were only there 2 mornings for breakfast and more items may have been substiuted during a week stay. October 26, 2012
Rated 5.0 out of 5.0 by Quiet, Clean, Friendly The front desk person was very friendly. Our room was very clean, quiet, and comfortable. The breakfast was good with a variety of hot choices along with the usual muffins and pastries. Overall a great place to stay and a really good value. October 15, 2012
Rated 5.0 out of 5.0 by Very Nice Place Awesome hotel. Perfect for business travel. Nice TV and Desk. Comfy bed. October 12, 2012
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