Rated 4.7 out of 5 by 290
Rated 5.0 out of 5.0 by KMMA Excellent Hotel
We have stayed at several hotels and this is by far one of the best.
July 26, 2015
Rated 5.0 out of 5.0 by doug0528 Business Trip
I don't write too many reviews, except when they are necessary. I travel 2-3 nights every week and stay mainly @ IHG propertiies, so I see a lot of them across the southern US.
The best indicator of a property is how they perform over time. I have stayed at this Knoxville property for ~4 years now and they have "always" performed at a high level.
But my stay last week was above all. Sharon, the lady at the desk, was "super good" in handling my reservation and is always very cheerful and up-beat. Nice to see at the end of the day when you've been traveling all day or all week.
July 26, 2015
Rated 5.0 out of 5.0 by Alphonse33 Top Notch Property & Location
This HI Express is a newer property with many dining options within a mile or two. Great location for shopping also. Hotel was booked solid. At check-in, the room was checked prior to getting the key and a minor problem was noticed by a staff member. The carpet was still damp from a shampoo. It would have been a problem for my health, so the front desk staff worked to get me another room. It was perfect for my needs. Even though there was a large block of rooms for an 8-yr old kid's baseball tournament, they were kept quiet enough to not be noticable in the evening. Breakfast is probably better than I encountered due to the swarm of families that ravished the food area prior to my getting breakfast. However, they did keep the basics well stocked. This property is on my "favorites" list now.. Thanks to Diane and Lynne for their professionalism and friendly personalities in making my stay a great one.
July 24, 2015