Rated 4.7 out of 5 by 461
Rated 5.0 out of 5.0 by ML924 Great hospitality and comfort
Great stay at this hotel. The staff was welcoming from the time I made reservations. Had a great experience and food and services were up to par!! I would recommend the Papermill location to everyone.
June 21, 2016
Rated 5.0 out of 5.0 by Rob1929 Tremendous Property & Staff
I've stayed at this property more than 100 times over the past 20 months while working on a project in Knoxville, so you can trust me when I say you should stay here. Since I'm a regular, I've gotten to know some of the staff and I've been able to witness them interact with other travelers. They are always willing to help and professional in their attitudes. Across the board, I've not had a bad interaction or seen a bad interaction with any of them.
The rooms are immaculate - I've stayed in almost all of them! The location is great - so many restaurants close by - just ask the employees and they'll guide you to the right place. It is close to the interstate, but not so close the noise is an issue. Breakfast is your standard HIE offering, which is a good thing. Bonus - they do fresh baked cookies every night too! I do have to mention the wireless can be spotty (they keep trying improvements, but nothing has worked just yet). If you're like me and travel for business, just have an ethernet cable with you and plug into the wall and you'll be fine. Plenty of business travelers come through here, but I also see families all the time as well.
June 15, 2016
Rated 5.0 out of 5.0 by ALin29 Great hotel
I stayed here with my three sons. The check in was fast and trouble free. We slept great and had a great breakfast the next morning (we love the pancake maker!).
June 14, 2016
Rated 5.0 out of 5.0 by HOG Owner Home Away From Home
This was my second stay at this property. My first stay was so great, why stay any where else. Saw my friend Melvin whom I'd met during my first stay. He helped me with directions for several locations in Knoxville. Mr. Lee's breakfast is the best of any IHG property. The sausage gravy is nice and thick and the potatoes are very tasty. Was again allowed to park my trike in a safe and secure location close to the front entrance of the hotel. This is important perk for me.
As long as they have a room available, I will always stay at this property when visiting Knoxville.
June 14, 2016
Rated 5.0 out of 5.0 by OviM Everything you ever wanted in a hotel
Great hotel, looks like brand new, easy access from the highway.
June 10, 2016
Rated 3.0 out of 5.0 by ozzieville Worst Internet Service Ever
Every time I stay at a Holiday Inn Express, I regret the decision because of the poor internet connection.
June 9, 2016
Rated 5.0 out of 5.0 by JeepCop Friendly and clean
This property was full of friendly and helpful staff. Additionally, this property was very clean. I would recommend this property.
May 25, 2016
Rated 5.0 out of 5.0 by cvlaptop Nice Location and nice hotel
This is my second time to stay at this property.
The main things I liked about it was the quick location to get on to the highway, restaurants close by with GOOD for you food.
The staff was friendly and if they get the treadmill fixed
(2 weeks not working so far) I will be back.
May 13, 2016