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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: Knoxville
  • Distance From Hotel: 5.0MILES
  • Local time zone: GMT -05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms: 5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

What's Nearby

What's Nearby

Attraction:
West Town Mall
Distance From Hotel:3.0MILES

Parking

Parking

  • Car Parking Available

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms: 89
  • Total number of suites: 15
  • Total number of rooms with only one bed: 39
  • Total number of rooms with only double beds: 50
  • Total number of non-smoking rooms: 89
  • Total number of rooms for the physically challenged: 5
  • Interior corridor
  • Total number of floors: 5
  • FEMA Property Number: TN5324

The newest addition to the Heart of Knoxville,is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have
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The newest addition to the Heart of Knoxville,is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have selected us as their Preferred Hotel in Knoxville!

This state-of-the-art Hotel features special in room amenities such as free high speed Internet access, Microwave and Refrigerator, 47" Flat Panel HDTVand Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center.

Points of Interest
Companies:Pilot Corp, Flying J, Team Health & Bush Bros
Universities:University of Tennessee, Pellissippi State & Knoxville College
Hospitals:UT Medical, Fort Sanders, Parkwest & Mercy Health Partners
Local Attractions:West Town Mall, Thompson-Boling Arena, Neyland Stadium, Knoxville Civic Coliseum, Regal Cinemas, Knoxville Zoo, Women's Basketball Hall of Fame, Three Rivers Rambler, Bijou Theatre, Tennessee Theater, Ijams Nature Center & Zuma Fun Center.

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Features
Newest Holiday Inn Express located in the heart of the restaurant and shopping district! Step inside and bask in vibrant hues and artistic flair. We invite you to take a dip in our heated indoor pool or relax outside by our cozy fire pit. All rooms include 47 Inch LED TVs with Premium High Definition Channels, Keurig coffee makers and more!

Guest Reviews

Rated 4.7 out of 5 by 458 reviewers.
Rated 5.0 out of 5.0 by Great hotel I stayed here with my three sons. The check in was fast and trouble free. We slept great and had a great breakfast the next morning (we love the pancake maker!). June 14, 2016
Rated 5.0 out of 5.0 by Everything you ever wanted in a hotel Great hotel, looks like brand new, easy access from the highway. June 10, 2016
Rated 3.0 out of 5.0 by Worst Internet Service Ever Every time I stay at a Holiday Inn Express, I regret the decision because of the poor internet connection. June 9, 2016
  • 2016-06-20 T13:47:30.108-05:00
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Hotel Exterior
Hotel Exterior
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Hotel Exterior Women's Basketball Hall of Fame Exterior Feature Hotel Lobby
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Awards

Quality Excellence Award Winner

Quality Excellence Award


Second only to the Torchbearer Awards, The Quality Excellence Awards are created to honor hotels who have maintained high standards in product quality, hotel operation and customer satisfaction as measured by our guests

Torchbearer Award

Torchbearer Award


The Torchbearer Award is given to hotels that have achieved the highest level of excellence in all aspects of operations - from quality to customer satisfaction. Created to honor the best of the best as measured by our guests, this award is presented to hotels that raise the bar even further. These outstanding hotels “carry our torch”, and represent the highest achievement in quality and service.

IHG Rewards Club Excellence Award

IHG® Rewards Club Excellence Award

Service above and beyond the call of duty is a matter of pride to the IHG® Rewards Club family of brands. The IHG® Rewards Club Excellence Award is significant because the award recognizes hotels that are consistently delivering benefits and recognition to our top customers - IHG® Rewards Club members.

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