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Rated 4.3 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel I stayed overnight and the hotel was great. the staff was awesome and the room was very clean and fresh. no complaints January 7, 2014
Rated 4.0 out of 5.0 by OK but expensive! OK place to stay but has the highest rate that we paid from Va to Tx. Also, no signage on the interstate to direct you to this motel. You've got to know it's there. January 5, 2014
Rated 4.0 out of 5.0 by overall great stay When I first arrived, I was a little upset because there was no where for my 14 month old to sleep. They had no cribs. However, I was provided with extra blankets and was able to make my son a bed on the pull out couch in our room. The staff was extremely friendly and we were able to sleep great and head out feeling rested. January 2, 2014
Rated 4.0 out of 5.0 by Pet Friendly .. friendly staff Nice HIE in a good location. Pet friendly! Nice area for walking dogs too. Clean rooms and common areas. December 31, 2013
Rated 5.0 out of 5.0 by Would stay again We stayed here based on other reviews we read about a pet friendly hotel in the Knoxville area. It was everything that people said it was. Everyone was very friendly. They are on a larger property so we weren't tight up against a busy road for when we took our dog out. The room was nice and bed was very comfortable. Option of pillows provided on the bed (firm or soft) and upgraded linens. Everything was well cared for and very clean. No odors at all in our room. Breakfast was also well done - a cut above for the typical "breakfast included". It was kept well stocked with eggs, biscuits, gravy, pastries, cereal, fruit, milk, juices, etc. The air unit in the room was a little bit loud and I would have given 5 stars on value if the price was about $10 less. Overall it was nice, well maintained, clean and comfortable. We would stay here again ! December 24, 2013
Rated 5.0 out of 5.0 by A Good Stay Only 1 night here on our way east. Nice clean room, updated, flat screen tv, pet friendly. This is not a non-smoking HIE, although we did not pick up on any smoke smells in our room on the first floor. A bit too much air freshener for me (maybe fabreeze?). Would stay again, excellent exit and entrance to interstate. December 24, 2013
Rated 4.0 out of 5.0 by Knoxville port We travel from Arkansas to Maryland. Knoxville is the perfect stop for the evening. Strawberry Plains has developed into an integral part of our plans. We all, including Jack the Wonder Dog, enjoy the hotel. December 22, 2013
Rated 3.0 out of 5.0 by Not up to the usual standards of Holiday Inn Express I have stayed in three Holiday Inn Express Inns in a 10 day period recently. This was the lesser of the three. The room was OK but the staff left a bottle of cleaner on the bathroom sink counter and there was no shower mat so I had to use a spare towel. There were no tissues - but there were in the other two Inns I stayed in. Sorry to be picky -- but this Inn just was not up to the standards I have seen in other Holiday Inn Express settings. The staff on duty were not familar with the coupons in the Tenn Travel book and did not seem to recognize be aware of the IHG Reward Club membership. December 16, 2013
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