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Rated 4.4 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel Overall this was a good place to stay. I was traveling with my cats which remained in their crates, and, though I understand the reason, the furniture in my room was a little "tired" and probably needed to be refreshed. That is the only negative I noted. Beds were comfortable, good shower, decent breakfast. I like staying at Holiday Inns as they are favorably consistent across the country. July 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. THE ROOM WAS VERY COMFORTABLE, THE PRICE WAS GOOD AND THE MANAGEMENT WAS EXCELLENT. July 22, 2014
Rated 4.0 out of 5.0 by Queen beds! The queen beds were very comfortable, pancake breakfast was a nice change from the usual waffle maker in hotels. Location is convenient for travel to Gatlinburg its about 20 minutes and downtown Knoxville is about 10 Minutes. July 22, 2014
Rated 3.0 out of 5.0 by JUST NOT SATISFIED Smelled smoke in the ice machine area. There seemed to be a lot of empty space in the room. The room just did not seem to be up to what I was use to receiving. July 22, 2014
Rated 5.0 out of 5.0 by Slept Well - no noise and enjoyed breafast choices Our worry for first night in hotel room is to be able to sleep without any interruption. We slept two nights so well that days were very enjoyable. We also started our days well with very good breakfast choices and the staff was very courteous to our needs. July 20, 2014
Rated 5.0 out of 5.0 by Excellent choice I am in wheelchair and was traveling to pick up a new puppy. The staff was excellent. Even though we saw plenty of other people with pets, we never heard a sound from anyone. Very clean and well kept except the carpet looks a little old, no big deal. The only complaint I had was that the room, even though an accessable room, it was a tight fit. Navigating between bed and table, and in the restroom was VERY tight. The selection and layout of the breakfast bar were great! There were several stations set up with each station serving a different purpose. This allowed someone wanting just coffee, or pancakes to get what they wanted and not wait in line. The other options are too numerous to mention. All were excellent and hot! I would not hesitate to either recommend or stay here again if needed. July 19, 2014
Rated 5.0 out of 5.0 by Nice Place Nice place to visit. Great Front Desk Staff. Excellent recommendations for dinner. July 18, 2014
Rated 5.0 out of 5.0 by Warm and friendly staff, great location Most enjoyable stay over the holiday. I was touched to see one of the staff provide food for a little stray kitten on the edge of the property. Good people work here. July 17, 2014
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