Rated 4.3 out of 5 by 76
Rated 5.0 out of 5.0 by Wablonde01 Great Customer Care
Karen the eveing manager is incredibly pleasant and went out of her way to make our stay very comfortable. We had family following a day behind and she was more than helpful in giving directions and making a reservation for the family member the following night.
November 24, 2012
Rated 5.0 out of 5.0 by hokievolfan Great people and service
The staff at this hotel are some of the best we have encountered in our overnight travels. We stay at this hotel for all UT home games and the staff is very warm and welcoming. We recommend.
November 16, 2012
Rated 4.0 out of 5.0 by ronofsc Nothing special for the price
This hotel seemed a little overpriced for what it had to offer compared to many other HIE's which I have stayed. I was a little disappointed that I wasn't offered an "welcome" gift such as a complimentary bottle of water for being a Priority Rewards member and staying at this location for the first time. I asked if they had a bottle of water, the clerk said there was some for purchase. Overall it was OK.
November 14, 2012
Rated 4.0 out of 5.0 by RCR1 staff & services
The microwave in our room did not operate properly. We informed the front desk and within 10 minutes had it replaced --at 9:30 PM. Could not ask for better service.
November 8, 2012
Rated 4.0 out of 5.0 by WDCD Great Choice
We chose this hotel because we are Priority Club Members and we were just passing through. It was everything that we expected. Clean, quiet, convenient and the staff was good and the breakfast was good. Would definitely recommend it to others.
November 5, 2012
Rated 5.0 out of 5.0 by calinda great
After a long day of drivingit was nice to be greeted by a nice young woman who graciously upgraded us. The room was clean and well equiped. . We like to unwind with a relaxing game of cards and there was a comfortable set of table and chairs in which to do this.Weplan to stay here again.
November 4, 2012
Rated 5.0 out of 5.0 by Webist Welcoming friendly hospitality
Ashley guided us to "the Best Restaurant in Knoxville" just a few hundred yards from the property. Hotel was quiet, clean and pet and people friendly. Stay here. You'll enjoy it.
October 27, 2012
Rated 4.0 out of 5.0 by Kathy52 Very7 Clean and updated rooms
The breakfast was great. Rooms very clean and bathroom extra large. Easy on and off expressway. Will stay here again when in area.
October 14, 2012