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Rated 4.8 out of 5 by 190 reviewers.
Rated 5.0 out of 5.0 by Great Value! Plenty of room for me and my family. Great stay for the money. I'll definitely be staying here again. August 15, 2014
Rated 5.0 out of 5.0 by service Customer service here is outstanding. Extremely happy with the staff. Everyone is very friendly here I would highly recommend this Holiday Inn express to my friends. I will d definitely stay here again. August 9, 2014
Rated 5.0 out of 5.0 by Clean comfortable bed Was a great value for the money.The room was really nice and comfortable and clean. The shower and bathroom were nice and clean too. The staff were really friendly and helpful. The breakfast was very good. I really enjoyed my stay. August 6, 2014
Rated 5.0 out of 5.0 by all facilities & services I treated my daughter & son-in-law to a weekend there for their 25th anniversary & they gave high marks to all the above services & facilities. My husband & I have stayed at this facility several times & have always been impressed with the quality of the rooms, breakfast, & all facilities & especially appreciate the friendliness & helpfulness of the staff. Thank you !!! August 6, 2014
Rated 4.0 out of 5.0 by Solid place to stay with your family. We stayed three nights and had a great time - the staff is very friendly and helpful. There were a few negatives, however: the hallways are hot and there's only one elevator, so it's impossible to get it around check-out time. The walls are fairly thin, but as long as the noisy air conditioner was running, it covered sound. The whole hotel was neat and clean, and the staff running the breakfast area kept it well-stocked and clean as well. Other HIE I've stayed at had varying breakfasts, but while this was the same each morning, it was hot and decent. Powdered eggs, but that's normal. Overall, very good experience, and I would recommend this hotel to anyone, but especially those traveling with children. August 6, 2014
Rated 5.0 out of 5.0 by Very nice. Staff was very friendly. Would definitely recommend this motel if you are in the area. It is out of the hustle and bustle of Pigeon Forge and Gatlinburg, but close enough to drive to and from each day. It is very nice and very clean. The hotel staff was very friendly and made us feel welcome as soon as we walked through the door. August 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed, very clean room and great service. The bed was one of if not the best of any hotel room I have ever stayed in. The entire staff was friendly and courteous. Bathroom was clean and shower was very good. Everything worked well and the hotel was very quite and relaxing. August 5, 2014
Rated 5.0 out of 5.0 by A Great Place! On our recent visit to Pigeon Forge, we chose to stay out of the hustle and bustle of "the strip" so we opted for this location. We were very happy with our choice! The staff was very friendly and accommodating. The breakfast was hot, and of course the cinnamon rolls were delicious! The attractions of Sevierville/Pigeon Forge are just 5-15 minutes away! If you like Bass Pro Shops Outdoor World you are in luck...it is right next door! We will definitely plan on staying there again for any future visits to the area! August 5, 2014
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