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Rated 4.8 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by You feel at home, and are made to feel they are glad to see you. I travel through Kodak very offten. I would not want to stay at any other hotel in the area. February 25, 2014
Rated 5.0 out of 5.0 by Best Hotel In The Smokies! My wife and I stay here every time we come to the TN mountains. Some folks would rather stay down the road in Gatlinburg or Pigeon Forge, but this is the place. You can't miss it: it's right next to the Bass Pro Shop on I-40 in Kodak TN. Our first stay was not long after the place opened -- in fact, they were still finishing one of the floors when we got there! The place is just as clean and quiet today as it was on our first trip. The staff is the friendliest I've ever encountered. The gem is a lady named Sandy (we always pick on her because my wife has the same name). She can answer the phone with a smile and handle a desk full of people while leaping tall buildings and stuff. Without breaking stride. The beds are very comfortable and the rooms are very quiet. That's important to an old curmudgeon like me, because I need my sleep. We don't eat the breakfast, but judging from how happy everyone in the dining area looks in the morning, it must be good. Speaking of eats, there's a Cracker Barrel nearby, and you've got to try the Chop House right up the street from them. Awesome. Folks, try this place. It's excellent. Beautiful location, great people (even the cleaning staff is super nice and super polite in the mornings). I can't recommend it highly enough. February 1, 2014
Rated 5.0 out of 5.0 by Excellent in every way! Another wonderful experience at Holiday Inn Express. This is a repeat visit at this hotel ... for all the right reasons. Thanks, Dr. M. January 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean room I appreciate that I can always count on Holiday Inn Express for good value and high quality rooms. However, I do not like the change you have made to the in-room coffee makers. We usually travel with our own coffee because we don't like the pre-packaged coffee common to hotel rooms. The coffee makers with the disposable filters and baskets do not give us the option to use our higher quality coffee. In addition, the coffee in the lobby in the evening was cold, so we were stuck without a decent cup of coffee for the evening January 1, 2014
Rated 5.0 out of 5.0 by great stay very clean and nice place to stay. room was very suited for our needs breakfast was very good December 31, 2013
Rated 5.0 out of 5.0 by Great Hotel This is probably the best Holiday Inn Select I've ever stayed in. The room was awesome. Everything about this hotel is top notch. Easy access to the interstate. December 30, 2013
Rated 5.0 out of 5.0 by Great place! The staff there are great ! Rooms are very clean! We will back! Nice place to stay! December 24, 2013
Rated 5.0 out of 5.0 by Great Service This is probable one of the best hotels that I have had to deal with in a long time. Everyone very helpful with all my questions once we arrived. I will stay here again if I'm ever in the area. Even took the time to call me earlier in the day to check on us since our weather was going to start getting bad. I have never had a hotel do that before now. December 12, 2013
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