Rated 4.8 out of 5 by 396
Rated 5.0 out of 5.0 by Scraptoria fantastic staff
The staff was fantastic, so friendly and accomodating. My main complaint was the lack of ventilation in the bathroom. Once you shower and steam up the bathroom, there was almost no way to let all the steam out.
June 29, 2015
Rated 5.0 out of 5.0 by NeneDee Great place to stay!
room was very clean, staff always friendly, breakfast was great. towels could have been a bit softer and toilet paper could have been better quality, but aside from that, the hotel experience was wonderful.
June 29, 2015
Rated 5.0 out of 5.0 by csb518 kokak holiday inn
we love this location because it is away from the crowds but just a short drive to pigeon forge and Gatlinburg to have fun! the location is clean and well taken care of both inside and out. our room was a double queen with extra space including a fold out couch, kitchenette area and dining table. this worked perfectly for us as we had two adults and two children. the kids loved the pool (we would have loved less heat in that room, however) and we all had a good time! we also enjoy having bass pro next door and other stores and restaurants within walking distance from the hotel. the chop house is very good and the kids love the chocolate monkey. I would highly recommend this location.
June 28, 2015
Rated 5.0 out of 5.0 by gayle19 Great staff!
Very helpful staff! Elevators were not working when we arrived, and they did a great job in a difficult situation. Breakfast was very good also.
June 22, 2015
Rated 5.0 out of 5.0 by EVARLEAN Satisfied Guest
Very satisfied with our stay. We loved the entire area of Gatlingburg. This was our first time in the area. I will recommend it highly.
June 17, 2015
Rated 5.0 out of 5.0 by RidinLou Restful night at the Holiday Inn Kodak, TN
Close to a great place to eat (Chop House(?))and if one gets in early enough they can shop next door at Bass Pro.
June 16, 2015
Rated 4.0 out of 5.0 by Travelin' Pants Friendly Employees, Good breakfast selection
Room was clean, pool was clean, outdoor space around pool was LOUD due to location. Room itself was nice enough, fridge in room was barely cold. Breakfast was great, especially considering it was included with the stay.
I was a little bothered by the fact that I heard the front desk staff telling people on the phone that they could have a double queen/king room for about $20 less than what I was charged for the same thing.
Otherwise, we had a good experience and would probably stay here again.
June 16, 2015
Rated 3.0 out of 5.0 by emily305 Comfortable; good location
I loved the area and for the most part the hotel was a typical holiday inn express. The staff and front desk were exceptional nice. However, the room was not as clean as I would have liked and I was there for multiple days and staff never made the beds which I thought that would be a standard cleaning service. The breakfast bar selection seemed limited.
June 11, 2015