Rated 4.8 out of 5 by 240
Rated 4.0 out of 5.0 by Tricia49 Friendly staff and excellent breakfast.
We had a little difficulty finding the hotel. Traffic was heavy coming from Pigeon Forge. However, once we arrived, check-in was easy.
Other than a few minor cosmetic blemishes, the hotel was clean and comfortable. We figured the hotel had not been open long and there were some minor things to be addressed.
October 20, 2014
Rated 5.0 out of 5.0 by Relaxed64 Business casual
I've been staying here for 4 years, usually on a monthly basis for 2-3 nights. The staff is very accomodating.
October 19, 2014
Rated 4.0 out of 5.0 by ZtheD Called hotel to make reservation & was transferred to national desk
Have come to expect all 8 pillows will be the same firmness and the shower weak, but to call the hotel directly to secure a room and be transferred to the national operator is ridiculous & frustrating. Especially after the desk clerk said there were King size bed rooms and then the national operator said there were not. (Of course, by the time I arrived, there were no other rooms at all.) And don't get me started about the breakfast. Safest thing is fruit & hard boiled eggs, when you can get them. The rest of the breakfast offerings are vending machine quality.
October 16, 2014
Rated 5.0 out of 5.0 by Chopperi Great Stay All Around
Exceptionally neat and clean. Staff was efficient and caring. Bed was extremely comfortable. Room was dark and quiet. Stay could not have been better. Breakfast was good with plenty of variety.
October 15, 2014
Rated 3.0 out of 5.0 by cradkins wash clothes were dirty
Hotel was decent. Nice staff when we checked in but the wash clothes were stained and just gross.
October 13, 2014
Rated 4.0 out of 5.0 by MagicGuy Last Minute Stay
The hotel front desk staff was very friendly and welcoming. The room we received must not have been occupied for a while, as it was very "musty" when we opened the door. (we knew it had not been occupied for a while, as the TV guide/HBo guide was a month old). It tool a while to get the room comfortable. Our room was on the side of the hotel which faced I-40, so needless to say, a bit loud with the traffic.
Other than these items, and the fact that we did not receive our Priority Points for our stay, (however we did receive our bonus points), we would stay at this property again when we are in the area.
October 13, 2014
Rated 5.0 out of 5.0 by TESgeorge great
This hotel was excellent, had great rooms but this survey is the worst thing I have experienced.
October 12, 2014
Rated 4.0 out of 5.0 by LYNNMAN Very nice place highly recommend.
Carla at front desk was extremely nice. Will stay
next time in area. Very clean room.
October 7, 2014