Rated 5.0 out of 5.0 by Miamore49 Great Place to stay
My daughter went to college at UT for 4 years we been visiting this area . I highly recommend this place. We will drive further just to stay at Koday Holiday Inn express. We stayed in other place but we keep coming back in this hotel.
May 15, 2013
Rated 5.0 out of 5.0 by bethj .Convenient to Pigeon Forge but a calmer, quieter atmosphere.
We travel quite a bit, but this is one of our favorite Holiday Inns. The lobby is pretty. The front desk and breakfast staff are friendly. The beds and pillows are very comfortable. Nice size rooms and bathrooms.
We like the convenience to Pigeon Forge and the easy access to I-40 at departure time.
April 22, 2013
Rated 5.0 out of 5.0 by jennie51 Friendly, courteous staff
Comfortable bed, quiet, clean, and pristine. We will return.
April 21, 2013
Rated 4.0 out of 5.0 by nuhusker what a view for a relaxing evening
This is the 2nd time to stay at this property. This was a much better experience than the last. The 1st time, had trouble with the television, cc was on and couldn't be removed. Contacted mgmt. they came up and were unable to fix, checked other tv's same problem. Had to call cable supplier, but was unable to fix before the next day, really frustrating when watching sports. This time, was recognized for being a member, different attitude by staff and asked for a room not overlooking the scenic parking lot. While the other side over looks the passing interstate, you can seen the beautiful mountains and the surrounding area.
April 17, 2013
Rated 4.0 out of 5.0 by MrsFancyPlants Nice Holiday Inn Express-better than the Pigeon Forge one.
This was a well kept and maintained property. We only stayed here one night at the beginning of our stay. We wanted to be closer to Gatlinburg so switched to the HIE in Pigeon Forge. It was not very clean and the staff didn't seem quite as happy there either as at this one.
The only downside was they had trouble keeping up with the breakfast. I only saw one staff person working and it was Easter break. They were always out of something, including coffee.
April 12, 2013
Rated 5.0 out of 5.0 Super!!
Super in every way. Very clean and very affordable. Will be back soon!!
April 12, 2013
Rated 4.0 out of 5.0 by Hoosierdaddy2 great place except breakfast is disappointing
The place is great except for the free breakfast, where you get what you pay for. A lot of screamin' kids running around at all hours, but that's not the hotel's fault and could have been just the time of year (spring break).
April 9, 2013
Rated 2.0 out of 5.0 by MattQ Not up to par
The staff were very friendly and always had a smile on their faces. One man on the front desk was especially helpful, but there it all ended.
The hotel suite was smaller than usual. I have stayed in other Holiday Inns where the individual rooms were as large as this suite. This suite appeared to be crammed into a large double room.
We stayed here four nights. The first night the beds were not made. The second night only one bed was made. The third and fourth nights the beds were made in a haphazard manner.
April 9, 2013