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Rated 4.8 out of 5 by 457 reviewers.
Rated 5.0 out of 5.0 by Excellent service and great restaurant very close (Chop House) Very clean and comfortable. Walk to the Chop House for a great dinner. Staff very friendly and accommodating.. August 30, 2015
Rated 5.0 out of 5.0 by Great service and Area Liked the area. The hotel was very convenient for my scouting the local minor league team. Easy access to travel back and forth from Knoxville. The staff very friendly and helpful. Made me feel like part of the family. Take the time to listen to there guest no matter what or how busy they were. Look forward to returning next season. August 28, 2015
Rated 5.0 out of 5.0 by 9 out of 10 stars for me! The staff was amazing! Very personable. The only critique I had for my stay was the breakfast selection. It is not vegetarian friendly, and I have noticed this as an issue for Holiday Inns in the past. The eggs are 'omelets' that have ham in them, and the gravy has meat chunks in it. It would be awesome if the breakfast selections was more conscious of those who do no eat meat. Outside of that, the stay was great! August 26, 2015
Rated 5.0 out of 5.0 by HIE Kodak Great stay as usual. I have stayed at this location several times for business and leisure and have always been very satisfied with my stay August 25, 2015
Rated 5.0 out of 5.0 by They set a standard! I've stayed at many IHG properties though I only recently became a "member." Most of my stays have been good, a few were standard, but this one set the standard. The hotel staff were very professional and courteous. I immediately noticed the organization, cleanliness, and location to be superior to other properties I have visited. I felt a real sense that these individuals would go out of their way to assist you if possible. My children were delighted to see cookies awaiting them and pancakes at midnight (actually served from about 9pm or so to around midnight) readily available. Additionally, snack machines were easily accessible with the convenience (we're talking bonus points here for those traveling sans cash) of debit card readers as an optional form of payment. I should also mention free bottled water was at the front door awaiting thirsty travelers and a well equipped "snack shack" was also a much appreciated convenience. The room was comfortable and very clean. I believe other IHG properties could look to this one as a standard for excellence. Thank you for a pleasant experience. I rated the sleep quality less than excellent based on my personal experience that night. It should be noted that the conditions for sleep and comfort of the bed were superlative and that I should have been able to have the best quality of sleep but, for whatever reason, slept terribly that particular night. August 22, 2015
Rated 5.0 out of 5.0 by Multiple Stays We have stayed here before when on vacation. We were driving through and decided to call it a day early so we could go ahead and stay at this location. This was the third time we have stayed at this location. August 22, 2015
Rated 5.0 out of 5.0 by Happy with our stay... We stayed at this hotel for 3 night and we were happy with our visit. The hotel was clean and the staff was friendly. I would recommend this hotel and I would stay there again in the future. August 21, 2015
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