Rated 4.7 out of 5 by 112
Rated 5.0 out of 5.0 by Bill4704 Warm, Inviting and Comforable
Great stop for us enroute to Florida! Friendly staff; attentive staff; every need addressed and cared for....... couldn't ask for more.
November 1, 2013
Rated 5.0 out of 5.0 by atrium10 quiet, comfortable and clean.
even though we are near the highway we were in a quiet area. very clean and the staff was extremely friendly. easy to get into the park and town from here. enjoyed our stay.
October 29, 2013
Rated 5.0 out of 5.0 by Bones1955 Clean comfortable room
Directions were a little off on mapquest of how to locate the hotel. Check-in was friendly and speedy. Room was comfortable and clean. Breakfast was ok but nothing outstanding. Biscuits and Gravy was not good. Room was way to small to accomodate all the people. Could not move around to get from your table up to the food area.
October 29, 2013
Rated 4.0 out of 5.0 by dinkyd Nice Stay
I spent 2 nights at this property and found it to be a tad above your usual Holiday Inn Express hotel. It has more of a Staybridge Suites feel and is centrally located for any travels to Appalachia, Smokey Mtns, Gatlinburg and Sevierville.
There are a couple of good restaurants within walking distance.
The only con was the fact that there was only 1 washer and dryer for guest use. While doing my laundry, at least 6 other guests came to do theirs. The small investment in another set of machines would be greatly appreciated.
October 28, 2013
Rated 5.0 out of 5.0 by Laura63 Very, very clean and nice!
My husband enjoyed staying at this Holiday Inn Express very much. It was new, decorated nicely and very, very clean. I would definitely stay here again. It is close to shopping and we ate at The Chop House which was delicious.
October 28, 2013
Rated 5.0 out of 5.0 by straveler Excellent Staff and Service
I just would like to thank the hard working Staff at this Holiday Inn Express for making my stay an extremely enjoyable one. All the staff I encountered did their utmost to make my stay a good one. From checkin/checkout to breakfast and housekeeping services I could not have been more satisfied. As always the amenities which draw me to Holiday Inn, such as the pool, breakfast, wi-fi and laundry service were impeccable as always.
Once again thank-you to everyone for making my visit a memorable one !
October 27, 2013
Rated 5.0 out of 5.0 by Angie144 Happy at Holiday Inn
We had a great time at this Holiday Inn. The hotel was very nice and clean. The staff went above and beyond to help us get the proper room accommodations that we needed. We had a great stay.
October 27, 2013
Rated 3.0 out of 5.0 by volsrock smokey room
several rooms were rentavated from smoking to non, we happened to get one. Trieded to get moved but it was full. Would recommend the hotel just not f you get one of the uncleanable rooms.
October 27, 2013
Rated 5.0 out of 5.0 by Doc68 Home Away From Home
We always look forward to staying at this Holiday Inn Express, the bedding is as comfortable as ours at home, the rooms are always spotless and we're treated as family. The one thing I look forward to is breakfast always fresh with a very good variety of choices. It's "Home Away From Home".
October 25, 2013
Rated 5.0 out of 5.0 by Dolrmon As expected
Have found Holiday Inn to be consistent no matter where I travel! Thanks
October 24, 2013
Rated 4.0 out of 5.0 by Gusgustoo Enjjoyable
Enjoyed the clean comfortable beds. Service was good and breakfast was generally acceptable.
Only problem is that one elevator services the building and it is slow. Sometimes there are long waits.
October 23, 2013
Rated 5.0 out of 5.0 by MountainVacationer Excellent HI Express
The rooms are nice and clean. Beds are very comfortable. The rooms are quiet. Breakfast is always good. The food bar is well cared for. Very nice and helpful staff.
I highly recommend this Holiday Inn Express and look forward to staying there again.
October 21, 2013
Rated 5.0 out of 5.0 by Fifer Cleanliness Outstanding
We enjoyed our stay at your hotel. It was clean, clean, clean. I think that is #1 for us. We were not disturbed by any noises and slept so comfortably. Your beds are A1 comfort and the pillows great. Your housekeeping was terrific... We were greeted anytime the staff saw us with a have a good day or good evening or is there anything you need. Thank you for the GREAT ACCOMODATIONS. We hope to return again.
October 20, 2013
Rated 5.0 out of 5.0 by AKV1 Outstanding, as always
We have stayed here several times and this time stayed even though we weren't that far from home after an extended vacation. As IHG/Priority Club members we are always treated as special people here. But, member or not, the staff has always been consistently friendly and responsive to guests' needs. It is a pleasure to stay here.
October 18, 2013
Rated 5.0 out of 5.0 by Gswheeler Great experience! Will definitely stay again.
Hotel was exceptionally clean and comfortable. The kids loved the indoor pool and breakfast. We wanted to extend our stay but the hotel was full :(. We can't say enough about the helpful and friendly staff. Front desk very helpful. Housekeeping staff so friendly! Had several conversations with them and they gave us tips on the best shows and events in Pigeon Forge. My son left his iPhone and they found it in the laundry 2 days later and called to return it. That means SO much to us! I liked the location right off the exit. Easy to arrive and leave. Close to Bass Pro Shop and some restaurants, shops, ice cream places ect. Exceeded our expectations.
October 16, 2013
Rated 5.0 out of 5.0 by nancy7276 Great Hotel
This hotel was very clean, bed was comfortable and staff was fabulous! Very friendly and helpful in our many questions from restaurants to the park! We travel regularly and always try to stay with Holiday Inn and/or Express! This hotel met all expectations, we did leave early the next morning, therefore I did not rate the breakfast! The location to this hotel is very convenient too-just a bit away from all the hustle/bustle but close enough you can easily drive to Sevierville, Pigeon Forge or Gatlinburg! :)
October 10, 2013
Rated 5.0 out of 5.0 by MusicmanBarry Our extended stay was not long enough
We had intended to stay for six day's but after reviewing our needs we decided to stay for the sixteen days that we would be in the USA. The front desk staff were wonderful and could not do enough to keep us happy, Jackie in the dining room work very hard and was like a friend making our breakfast, the house keeping were great, even the maintenance staff were friendly.
The GM we have known since we started our visit's to Kodak, so we would give top point's to Becky, Michael and Terry on the front desk and Jackie in the dining room.
Hopefully we will be back at the same time and same hotel for our yearly visit to the Dumplin Valley Bluegrass Festival.
Thank you, thank you again
October 5, 2013
Rated 4.0 out of 5.0 by 20Wendy13 Wonderful staff and very comfortable room.
We enjoyed staying at the Holiday Inn. Very clean and close to everything. Bass Pro was in the same parking lot and so were a few smaller shops. Convenience was key. I would definitely stay again.
September 27, 2013
Rated 4.0 out of 5.0 by ben18 excellent stay
thanks to the staff again for a great stay, very clean and well prepared facility. staff very friendly and receptive at all times.
great breakfast! our favorite holiday inn express as we stay here once every year! room was spotless. thanks.
September 26, 2013
Rated 5.0 out of 5.0 by Undrews Great stay
Nice new, quiet and comfortable hotel. Good place to stay, but a bit tricky to find.
September 19, 2013
Rated 5.0 out of 5.0 by mp12 great
A must stay for all travelers coming to the Pigeon Forge area
September 13, 2013
Rated 5.0 out of 5.0 by hamibe Really great place to stay
I can't say enough good things about this hotel. The staff was very helpful and friendly, the rooms were clean, and the whole atmosphere was very welcoming. I would highly recommend this hotel to anyone looking to visit the Sevierville/Kodak area. We really appreciated the front desk's helpfulness with allowing us to keep our motorcycle parked out of the rain whenever a shower popped up.
September 8, 2013
Rated 5.0 out of 5.0 by mburns Great Customer Service
We had an issue with my bill and wasn't sure if I was going to have a problem getting it resolved. Well I am pleased to say that they were very helpful and saw their mistake and took care of it with no questions asked. I definitely will stay here again.
September 5, 2013
Rated 5.0 out of 5.0 by Hijones Excellent hotel, Excellent Staff, Excellent everything!!!
This hotel is great because the staff is excellent and very attentive to their guests needs. Becky and Kim are very kind and seek to make their guests have an excellent experience from the time the reservation is made up until it's time to check out. The rest of the staff is great also. The breakfast, the breakfast staff and the hotel room was top quality. This is a great place to stay!
September 1, 2013
Rated 5.0 out of 5.0 by lstacy65 Great room and very comfy
We stayed on Bristol Race Weekend and drove back and forth from the track so we were tired but the room was very comfy and made the stay very nice. can't wait for breakfast again. Also saw one of the drivers from the race. He and his wife were staying there too !
August 28, 2013
Rated 5.0 out of 5.0 by Lumberjack Nice Place and Convenient
Overall great experience! Everything from check-in, comfortable night's sleep, breakfast, and check-out the next morning was everything I could ask from an HI Express. First time to take my family, and this property was great. Kudos to the breakfast staff...anyone that can get my 15 year old to take thirds on pancakes gets my vote of confidence. The location is very convenient and easy to get to for interstate travelers. Many thanks to the staff for a clean and comfortable stay. I'll be back this Fall.
August 26, 2013
Rated 5.0 out of 5.0 by blueman Great location, breakfast, and room.
We enjoyed this Holiday Inn Express. Great stay, quiet, clean and very comfortable. Staff was very friendly and pleasant. Will stay here again when back in the area.
August 26, 2013
Rated 5.0 out of 5.0 by Jacob2013 Great price, excellent location, and very relaxing atmosphere!!
Great place to stay close to everything but far enough way to still relax.
August 22, 2013
Rated 5.0 out of 5.0 by Dan1066 Service
The evening counter person was great, I came in very late but he was great to work with.
August 22, 2013
Rated 5.0 out of 5.0 by V1ct0r123 Great Experience
Staff at this location was very serviceable and exceeded my expectations. The room was great and quiet, which allowed me to relax during my stay. The facilities seemed really new, which is always a plus. I would really recommend this facility, which is at the interstate and at the same located less than half an hour away from attractions in the area.
August 22, 2013