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Rated 4.8 out of 5 by 237 reviewers.
Rated 5.0 out of 5.0 by great service and staff attitudes Highly recommend this facility to those seeking a relaxing quiet night rest all the while providing the necessary amenities for the whole family. October 2, 2014
Rated 5.0 out of 5.0 by staff awesome and great rooms the staff was awesome and ready to help you with anything that you needed and the room was dark and quite great for getting some much needed rest. it is just off the interstate but you could not tell it in your room, we will be staying here again. October 2, 2014
Rated 5.0 out of 5.0 by Friendly staff Enjoyed the stay and wished it could have been longer. September 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good breakfast Holiday Inn Express provides a consistent level of service and comfortable beds for a reasonable cost. This chain is my first choice when traveling. There are less expensive chains but they are not as consistent and they are sometimes "dogs". My apologies to my K9 friends. September 29, 2014
Rated 5.0 out of 5.0 by Great stay. Have stayed at this hotel before and every stay has been great. Friendly staff, clean rooms with comfortable beds. September 29, 2014
Rated 5.0 out of 5.0 by very clean facility convenient location, extremely clean, polite staff. Will definitely stay here again. September 24, 2014
Rated 5.0 out of 5.0 by Great stay Clean, safe, secure, friendly staff, ample parking, great breakfast, been staying this location since it opened September 23, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable room. Traveling the way I do I appreciate the values Holiday Inns and Expresses operate. This stay was better than usual and i beleive it was based on the staff at this facility and the attention they bring to their jobs. Thank You All for a place to relax after the day's job was done. September 22, 2014
Rated 5.0 out of 5.0 by Business as usual In the area for business. This is a well maintained, clean hotel that affords a quiet, relaxing space for work. September 21, 2014
Rated 5.0 out of 5.0 by great hotel The hotel was quiet, clean and comfortable. We stayed at 5 different IHG hotels on this trip and the Kodak location was the best. September 20, 2014
Rated 5.0 out of 5.0 by fine hotel The hotel and service were great but it was difficult to find. September 19, 2014
Rated 4.0 out of 5.0 by Convenient location large rooms for family of 5 Great location with lots to do. Next door to Bass Pro shops and down the road form Smoky Mountain Knife Works and other outlet stores. Just fix the WiFi and it would be a "5". September 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and very clean. Very pleasant and comfortable stay. Only stayed one night but longer stay would be enjoyable. Room was well maintained. September 12, 2014
Rated 5.0 out of 5.0 by great service and great breakfast We stay at this Holiday Inn Express every time we are in this area. It is the best place to stay. you cannot beat the rooms for comfort. We love the bedding so much that we brought some pillows to caring home. September 10, 2014
Rated 5.0 out of 5.0 by Great Staff First time staying at Kodak. Front desk staff was very efficient and helpful, she even smiled...something you don't always get at some hotels. I can't remember her name, but she made us feel welcome that we were there. Offered several times to lt her know if we had any questions or needs. This was the same with housekeeping. The person in charge of breakfast was the same way. I could tell she took pride in keeping everything clean and stocked. Will definately stay again. Thank you! September 9, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Stay Great service from the front desk staff and comfortable, clean room. Intend to stay again when in the area. September 8, 2014
Rated 4.0 out of 5.0 by Friendly, attentive service The staff at this facility was very friendly and helpful. My only negative experience had nothing to do with the hotel. I arrived a little before 10pm, none of the restaurants in the area were taking guests so I had to resort to pizza delivery. The staff recommended a restaurant with delivery and the food was very good. When traveling to this area again will keep in mind to arrive early so I can have better meal choices. September 7, 2014
Rated 5.0 out of 5.0 by I'll be back !!! The staff was helpful and friendly, and the location was perfect for my business contacts. I plan to be back on 9/15/14. September 7, 2014
Rated 5.0 out of 5.0 by Nice place Generally exceeded my expectations for the $rate. Would be a top choice if I ever revisit Kodak, TN. September 6, 2014
Rated 5.0 out of 5.0 by Great service My family had the great time in place . We like to come back again , I just feel price is just little high per one night . But over all experience was very good. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and fast check-in We had a very enjoyable stay at the Holiday Inn Express. The check-in was flawless and quick. The room was excellent, clean, quiet and well stocked with essentials. I would definitely recommend the Holiday Inn Express in Kodak Tennessee. September 2, 2014
Rated 5.0 out of 5.0 by Great front desk service We were having trouble with getting our reward points. When we checked out the lady at the front desk took a lot of time to get it straightened out. We appreciated her help! September 1, 2014
Rated 5.0 out of 5.0 by good We stay at this location every time we travel through, and have found it to be convenient. There is a nice restaurant next door, which makes it even more convenient. The staff is always very pleasant. August 31, 2014
Rated 5.0 out of 5.0 by Pleasant, helpful staff and excellent value for the money I recently had a very nice one-night stay at this property. Everything was clean, well-kept and functional. I was particularly impressed by the helpfulness and general niceness of the staff, who left me with an excellent impression of the Holiday Inn Express chain and the state of Tennessee. August 31, 2014
Rated 3.0 out of 5.0 by staff was excellent, but......... The furniture in the room gave the impression of being old and worn. For example, the base for the bathroom sink was wood, and there were several places where the finish was knocked off and the bare wood visible. The worst was right by the toilet paper holder. How did that happen? Also, the night stands and even one of the lamps show the same condition. The easy chair and ottoman showed the same. The seat cushion and ottoman were naugahyde, while the rest of the chair was cloth. The naugahyde not only stood out as looking out of place, but also had scuff marks on it. And the longer you sat in the chair, the lower you sank. And the sheets. They were badly wrinkled. My wife and I checked it carefully to make sure they were not used. We came to the conclusion they must have been just left in the drier and were very wrinkled. But the staff! Can't say enough. Extremely nice and professional. I had a personal issue that forced me to shorten my stay by one day. The desk clerk was very helpful and understanding, and assisted in the process. August 30, 2014
Rated 5.0 out of 5.0 by great visit excellent staff and grounds, great breakfast, very clean facility, everybody friendly...one of our favorite stays in Tennessee, excellent room and location. August 30, 2014
Rated 5.0 out of 5.0 by Bristol visit The staff were friendly and helpful. The room was sparkling clean and well lighted. I would stay here again any time. Thanks to the staff for taking great care of us! August 27, 2014
Rated 5.0 out of 5.0 by Great Staff and comfortable & clean rooms I selected this location because it was halfway to my end destination. But was so impressed that I also booked the same Hotel on my return trip, which meant that I drove an additional two hours to get the hotel! It was worth it. Restaurants, gasoline are close by and it is an easy off /on to the highway. Fantastic staff very accommodating .. noticed that I was a Platinum member and gave me a room upgrade without having to ask for availability. This hotel is on my list of hotels to use again. Tom August 26, 2014
Rated 5.0 out of 5.0 by the cleaning staff and breakfast wait staff great the cleaning staff was so nice to wait on us to get ready each day until they cleaned. Made you feel like you were their only room to clean and they would get to it . They were really nice and courteous and did an outstanding job each and every day cleaning our room. The breakfast staff was very nice and friendly. Each day they took care to make sure nothing ran out and the coffee was hot and ready. The only think I would have liked to see as far as menu would be strip bacon. The Canadian bacon was delicious but I found the sausage not so appealing. It did not have much flavor. The cinnamon rolls made up for that however. they were always hot and delicious. Job well done! August 25, 2014
Rated 5.0 out of 5.0 by Great room, Great Location Room was very comfortable. Was able to relax. Great location if you like the mountains and/or the Bass Pro Shop. The Bass Pro is a short walk out the front door. Close walk to good restaurants as well. August 23, 2014
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