Rated 4.8 out of 5 by 361
Rated 5.0 out of 5.0 by Judy W Great Experience
My husband and I stayed here during the Bristol weekend. We had never stayed at this hotel but have always had good experiences with Holiday Inn Express at different places. From the late check in we were greeted with a friendly man and very accomodating. Room was great, breakfast had a large assortment to chose from. A very friendly man was there to assist if we needed anything. Our check out was good.and also a very friendly lady. Nice, safe place, rooms were great and staff was very friendly and helpful. We will definitely be back.
Keep up the good work !!
April 22, 2015
Rated 4.0 out of 5.0 by accskp Nice area
This would have been a 5 star experience if it wasn't for the road noise. There is a very good restaurant and a famous outdoors store right next door, however the motel is right by I40 and the noise is pretty bad. I recommend you stay here but get a room on the parking lot side (even numbered rooms)
April 21, 2015
Rated 5.0 out of 5.0 by lee4uk great place
all was great staff was great happy place lots of help food great coffee was great bed was great room great lights great
April 20, 2015
Rated 5.0 out of 5.0 by whitemarshmallow Comfortable bed and great service.
Friendly staff throughout visit. We were in a 4th floor room which was very quiet. There was a girl's softball team staying in a number of rooms on our floor but we weren't aware of it until we went down for breakfast. Our room was clean and comfortable and we were able to watch the NCAA championship game on our room TV. The hotel is close to the interstate highway and has many other services at the same exit.
April 20, 2015
Rated 5.0 out of 5.0 by Kfat Staff professionalism
When we booked the room we requested a non-smoking room with a king sized bed, but the previous guests had smoked in the room and even though the staff had tried to clean and remove the smoke smell from the room, they were unable to do so. To make sure that we still had a non-smoking room, a twin bed room was selected and offered to us. While I may have been disappointed at first, I really appreciated the fact that the staff made sure that we had accommodations. We really like this hotel and plan to always stay there on our trips to visit our family in Arkansas.
April 16, 2015
Rated 5.0 out of 5.0 by Glen52 Clean and comfortable.
Very nice stay. Conveniently located next to Bass Pro Shop.
April 15, 2015
Rated 4.0 out of 5.0 by MySelf1966 Dollywood
Our family wanted to visit Dollywood and the Smokie mountains... our hotel stay was important to our trip and we enjoyed the overall experience.
April 15, 2015
Rated 2.0 out of 5.0 by robbie04 Dirty Room, No Responsiveness
Given a room that had not been cleaned. Manager on duty was less that concerned. Not recommending this hotel to anyone.
April 14, 2015