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Rated 4.8 out of 5 by 303 reviewers.
Rated 5.0 out of 5.0 by Good stay We enjoyed our short stay for a very reasonable price which included breakfast, internet and parking. Will stay again. January 22, 2015
Rated 5.0 out of 5.0 by Staff was a big help The staff was a big help on getting or finding a place to eat late at night they had a list of good places to eat. January 16, 2015
Rated 5.0 out of 5.0 by Great Service Great Service for great price. Close to all shopping and restaurants. January 12, 2015
Rated 5.0 out of 5.0 by Clean Hotel This hotel is clean, the beds are comfortable, and the employees are all very nice. January 9, 2015
Rated 2.0 out of 5.0 by Interrupted Sleep We chose this hotel because Carla, at the desk, was extremely welcoming on the phone. She was just as cordial upon arrival. Our room was adequate. We went out for dinner and came back to sleep because we were traveling and wanted to have breakfast and leave the next morning. At 1:38 AM the phone rang. It was the front desk telling us that the person in the next room had complained that the children were too noisy and were going to call the police. There were no children in our room and my husband and I were startled awake and couldn't get back to sleep. (You know how you feel with a phone call at that time of night.) We tossed and turned and decided to just get up and leave. When we went down to check out the General Manager, Sandi, was very apologetic. She comped our room. My husband explained, that as a former educator, he felt the staff needed trained on how to better handle the situation. He was not as concerned about the money. She suggested we enjoy breakfast before leaving as it was out early. As we did, she came over and comped us 2000 point on our loyalty rewards program. It was a bad experience that could have been handled better by the night staffer, Jake. Lori, who was in training, learned a lot that evening. January 7, 2015
Rated 5.0 out of 5.0 by Wonderful Hotel This hotel has an inviting decor, a friendly staff and comfortable beds. Plus, there are restaurants in walking distance. I would definitely stay at this hotel again. January 4, 2015
Rated 5.0 out of 5.0 by Clean quality stay! The Holiday Inn Express at Kodak, TN was comfortable. The rroms were clean and the front desk staff were friendly and helpful. I would stay at the Hotel again. It was convienient to recreational locations in the area. December 30, 2014
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