Rated 4.2 out of 5 by 35
Rated 5.0 out of 5.0 by Pirate Dad Front desk staff is excelent
The staff other than the front desk needs work.
The employee who conducts the evening social gathering makes me want to stay in my room. I feel like I should not be aloud in the common area at this time.
February 24, 2014
Rated 5.0 out of 5.0 by SteveO47 Nice Hotel
Nice place. After a long drive through a snowstorm it was a very comfy bed. Nice to have a couple restaurants within walking distance too. Overall it was a very nice stay.
February 8, 2014
Rated 5.0 out of 5.0 by CAW1 Great Service
The staff sees to every need.
Location works well for my travel.
Happy hour is a bonus.
Breakfast is So, So but good for not made to order.
Fellow travelers seem to be good folks.
I like the location a service is the best.
December 23, 2013
Rated 4.0 out of 5.0 by queen50 Queen50
Pillows were too soft. No hot chocolate ..the last three HIEX have not had any, what's up with that !!
December 22, 2013
Rated 3.0 out of 5.0 by Dd72 It was ok
We were there for 2 nights. The first night the room next to us had their tv on all night just loud enough for us to hear. The second night we had slept in and left the room approx 10 am. When we arrived back to our room around 7pm the room had not been cleaned at all. My husband went down to the desk to complain and at least get some clean towels. He came up and changed the sheets and gave us fresh towels.
December 18, 2013
Rated 5.0 out of 5.0 by Sarahlou1012 Great stay during bad weather!
We had plans to stay at this hotel on a Friday night as my husband was graduating on Saturday in Marion. We had a great stay. A huge snowstorm was coming in, and on Saturday we slid off the highway after graduation. We came straight back to this hotel and hoped to stay again. Terry was at the desk ( he was also there Friday when we checked in) he not only got us a room but upgraded us to a jacuzzi room because of our stressful day! Terry was a friendly face and much appreciated! Thanks for going above and beyond to make this stay memorable in more ways than just our fender bender!
December 18, 2013
Rated 5.0 out of 5.0 by Inspector56 Nice Stay
Early-early breakfast, hospitable staff during tramatic conditions as the tornado came through. They did a great job of working through challenging conditions!Good job!
December 8, 2013
Rated 5.0 out of 5.0 by jack8958 Great Staff and go the extra mile.
This hotel by far should be the poster child for holiday inn properties. If they were all this good the business would be easy.
Thanks to them for making time away from home so enjoyable.
November 25, 2013