Rated 4.1 out of 5 by 60
Rated 2.0 out of 5.0 by JC Smith Not a platinum treatment
After a long trip getting here, I was not even offered a bottle of water! Not what I expected for platinum member, where as other properties I get a welcome basket!
May 11, 2014
Rated 5.0 out of 5.0 by This guy Management and Staff are true professionals
I had a small problem which was addressed immediately by the hotel manager, he was professional and most importantly he listened. I want to thank the manager as well as the staff for making my experience a very positive one. Everyone who I came in contact from the hotel was courteous and very respectful. I never take the time to write a letter but I wanted to thank everyone for my great experience. I have lots of options on where I can stay but I can say without a doubt that I would stay at this hotel as well as recommend it to all my friends and family.
Simply put I wanted to say Thank you
April 28, 2014
Rated 2.0 out of 5.0 by VisitortoUCSD Beware the traffic noise!!
I was given a room right on the street. Incredibly noisy all night long. The sidewalk is literally right outside the window and the 5-lane major road no more than 10 feet from the window. Heavy trucks and buses and all manner of traffic running through the night and increasingly loud and busy in the dawn hours as rush hour began. I had a hard time sleeping, despite being exhausted. No mention of this fact was made when I made the booking nor when I checked in. As a Platinum IHG Rewards member I think they might have tried a little harder to give me a quieter room. A room away from the street would no doubt have been much quieter.
In the morning, the woman staffing the front desk merely shrugged when I asked why I got the streetside room. She couldn't have cared less, apparently.
Also, the entire parking lot was ripped up and a giant excavator and massive tandem dumptrucks were busy loading concrete and asphalt in the morning.
Otherwise, it looks like a quaint and unique property that might be just right for other travelers.
Also further from UCSD than I was led to believe.
April 21, 2014
Rated 5.0 out of 5.0 by GR27 Very close to Beach
Very nice area. Safe and clean rooms. Breakfast was what you can expect from Holiday inn Express.
April 14, 2014
Rated 5.0 out of 5.0 by Paul88046 Very nice place
Staff was great and helpful. Within a good distance to hospital
March 9, 2014
Rated 5.0 out of 5.0 by PapaDan Not your typical Holiday Inn Express
Although this is not a typical four story HIE we were pleasantly surprised by it's charm. We had two pool side rooms in the one story section of the motel which were very clean and had character. The outdoor pool and hot tub area were very nice and the staff throughout the motel were very friendly and helpful. The only drawback to the rooms was there were no bathtubs for the young children but the showers were nice sized so it really was not a problem.
March 7, 2014
Rated 3.0 out of 5.0 by WanderingTaxman1 Nice Spot, Some Quirks
Good location with decent parking. Older rehab'd building with old-style central pool & hot tub area was nice for wife and kid. The college age kids drinking beer and smoking in it at night were less pleasant.
The internet in the room was horrible. I ended up having to spend 2+ hours outside on a bench behind the main office to get a decent enough signal to finish my business tasks each night of the stay. Not what I expect from an IHG property.
The room was good, the kitchenette was a nice addition. The lack of a shower door must be a "California" thing.
I found both IHG properties that I stayed at in San Diego recently lacking.
February 3, 2014
Rated 5.0 out of 5.0 by Phil94 Excellent Again
This was at least our fourth stay; and we plan on staying at the HI Express in La Jolla again and again. Great amenities and very friendly staff!
January 29, 2014
Rated 4.0 out of 5.0 by jeff6 great location
Somewhat dated facilities,otherwise nice stay-great location and food
January 23, 2014
Rated 5.0 out of 5.0 by 79marsh Recent stay
Very clean and nice,great location will definitely be back
January 6, 2014
Rated 5.0 out of 5.0 by Anniest Great family hotel with excellent service
We had such a wonderful stay at this hotel, it was memorable for the great facitlies like the nice pool and pool area: the amazing breakfast; comfortable beds and a kitchen in our room.
The staff are professional and always helpful and kind.
We stayed here over Christmas and it was best .one that our family can remember! Thank you Holiday Inn La Jolla, you did a great job!
January 4, 2014
Rated 5.0 out of 5.0 by MasterParachutist Great family visit
We brought our two sons and their families to LaJolla to visit their sister(our daughter) who lives in LJ. We had stayed at this location on previous visits because of convenience, location, quality, and a friendly and helpful staff. We had a wonderful experience!!
January 3, 2014
Rated 5.0 out of 5.0 by Al1221 Very nice place!
We arrived on Christmas Day. The desk clerk was kind enough to print a list of local restaurants and call around until she found some that were open. We were able to have a great "Christmas Dinner" due to her helpfulness. We were pleased with the decor, the location of our room, and the location of the hotel. Staff were very responsive when we had a need. Breakfast room and food was nice. Thank you for a great Christmas vacation experience! We loved La Jolla!
January 1, 2014
Rated 5.0 out of 5.0 by consutant VERY ATTENTIVE
Had some problems with T shower N hot water was fixed the same day in a timely fashion.The complete staff was very attentive 2 all our needs.Thank U Lanie!!!
December 31, 2013
Rated 4.0 out of 5.0 by Lupotextor regular guest since 30 years …
… due to the great location close the beautiful Wind'n Sea Beach and due to the southern californian atmosphere
December 26, 2013
Rated 4.0 out of 5.0 by idydi I love this hotel
This HIE was a real surprise. It is actually a older beach type
California motel that has been re furbished to HI standards.
The room was really large, very clean with the wonderful bedding
HIE is now using. The rooms circle the pool and most of the building is one story. We used it for a late night arrival for business in La Jolla but I would love to go back and really be able to enjoy the ambience. The location is also very good. It is in a part residential and part business area so walking to restaurants and the beach is a plus.
The only reason I did not give it 5* is the difficulty we had getting our luggage to the room. There are a few steps to go up so the luggage cart could not roll to the room. However, there is a ramp but it goes thru the pool area which was closed late at night.
The night manager was great and helped us carry all our stuff to the room.
If you are looking for a California experience this is it!!
December 11, 2013
Rated 5.0 out of 5.0 by 12345667 ADA acessible
Room was nice and accomodted my mobility scooter. Was a bit tight in space in the bathroom but the roll-in shower was
very nice. Rolling to the bech in my scooter was fairly easy. There are a few curb cuts missing in the sidewalk near the beach but can be avoided by using driveways.
Pool and spa have lifts to accommodate ADA needs.
December 8, 2013
Rated 4.0 out of 5.0 by Rhanda Beachy
This is an older property being upgraded, it appears. The room was clean and cozy, no complaints. It's an easy walking location. My only suggestion, to the property manager/owner, would be to keep coffee in the great room available to guests.
November 20, 2013
Rated 5.0 out of 5.0 by Elmonster2 Spacious room, great service and nice location
I got a suite room, which is very spacious and clean. The front desk service was great. The hotel was within walking distance to La Jolla Cove and other tourist attractions. I really enjoyed my stay.
November 15, 2013
Rated 2.0 out of 5.0 by Aman55 Very old
Up on check in the lady wasn't very nice she didn't offer us any upgrade options at end all she said have a nice day . NO thank you for choosing Holliday inn etc.
The room looks like hasn't been maintain the sink was cracked the fauset was loose & the shower when you take shower the water goes out on floor no door we used towels on the floor every day .
Very noisy you could hear everything outside.
October 23, 2013
Rated 5.0 out of 5.0 by Grama54 Helpful Staff and Clean Environment
I stayed here for 5 days and 6 nights. I Loved this hotel and location.
The staff was very helpful and my room was very clean and comfortable. I felt safe and that was important to me as I was traveling by myself. I came to California to attend a funeral. So even though it was a sad time the environment was comfortable to relax. The short was to the Ocean was beautiful and friendly people all around. It was also a short walk to a few nice restaurants and stores. The breakfast was well stocked and warm. I would stay again if I evergo to California again. Thank you!
October 3, 2013
Rated 5.0 out of 5.0 by Ellevrah Great service by all staff
Very comfortable room with great amenities. In-room kitchenette and on-ground laundry facilities were invaluable. Ceiling fan and ability to open windows for fresh breeze were great.
Staff were professional, knowledgeable, friendly and available to answer questions and provide any assistance requested.
I highly recommend the La Jolla Holiday Inn Express.
October 3, 2013
Rated 4.0 out of 5.0 by JayRF A nice experience
Nice large room, fast friendly service, and extremely nice office personnel. A great deal for the price!
September 23, 2013
Rated 5.0 out of 5.0 by BufordGooch Great place
I stay at Holiday Inn Express a lot. Almost all of them are good. This one was in the top group.
September 20, 2013
Rated 5.0 out of 5.0 by carol73 it was great
staff was so nice to us the little suit the upgraded us too was wonderful. The bed was very comfortable. The Shower was nice also. The whole experience was great Thank you so much
September 13, 2013
Rated 4.0 out of 5.0 Good stay at Holiday Inn Express
We had a great time at the holiday inn express. Rooms were comfortable and clean. The front desk person helped us out when we had a 7am flight. They got us a car and everything worked out well. Also the property is about 500 m from the beach!
September 6, 2013
Rated 5.0 out of 5.0 by jksk great customer service, comfortable bed and clean rooms.
We have stayed here twice this year and really enjoy it. The location is perfect. The staff is very friendly and accomodating. Looking forward to our next stay!
September 5, 2013
Rated 5.0 out of 5.0 by Anniest Great family hotel with wonderful pool
Stay here for a very relaxing holiday, such comforatble beds and clean rooms.
The Staff were so welcoming and kind, and had good recommendations for restaurants, things to do and running routes.
The pool area was wonderful, nice chairs and palm trees-you felt you were in a tropical paradise!
Close to the beach, restaurants and shops.
Very highly recommended.,
September 1, 2013
Rated 5.0 out of 5.0 by 25iona Property Cleanliness
My wife and I were so impressed with beauty of the pool area as well as really nice breakfast area-the breakfast was one of the best we have in any included breakfast packages. A short walk to beach made this place a great vacation experience.
August 31, 2013
Rated 5.0 out of 5.0 by PaulAZ Great overall value
Great location, friendly/helphul staff, comfortable bed, clean spacious room, many restaurants in close proximity, lots to see and do.
August 30, 2013