Rated 4.3 out of 5 by 52
Rated 5.0 out of 5.0 by Rgomez2691 Good restful spot
Good hotel, good amenities, great staff, excellent bed and TV
July 26, 2014
Rated 5.0 out of 5.0 by Esch Clean Room
Nice updated Hotel. No problems. Very Clean. Breakfast had pancakes, Cinnamon Rolls, Bagels, Toast, Eggs and Yogurt. Juices and Coffee. The only Cons are no Automatic front door, you must open on your own. You will hear the train at night if you are a light sleeper. I think you will have this with any of the hotels though.
July 23, 2014
Rated 5.0 out of 5.0 by AMHJHH Great Service.
My husband and I had a very pleasant stay at your hotel. The staff was always friendly and helpful. They helped us with their recommendations of sites to visit in the area which made our stay more enjoyable. The room was comfortable and clean. We also enjoyed the variety of food offered on your breakfast buffet. There was no reason for us to travel anywhere else for breakfast.
July 23, 2014
Rated 2.0 out of 5.0 by Visitor50 Upgrades not complete, charged for them anyway
Was not given either senior or AAA discount.
Paid full price AND reno going on -- had plastic on the carpeting in the hallways with room numbers spray painted on the wall next to the door. We had to return to the front desk three times to get our room key card to work.
Woken at midnight with other noisy guests -- think due to plastic covering hallway carpeting.
Room curtains could not be made to completely darken room.
One positive note is that the breakfast bar staff were friendly, response and efficient.
July 22, 2014
Rated 4.0 out of 5.0 by frazzledmomof5 Comfortable, clean
The breakfast was a little sparse but adequate. Room was comfortable. We felt a little stuffy but that may have been the rain and humidity which we are unaccustomed to.
July 14, 2014
Rated 5.0 out of 5.0 by Debbi56 Great service and clean room
We arrived early, but our room was ready and we were able to check in early. This helped as we were getting ready for an evening wedding. The staff was friendly, the room was clean and the bed was comfortable.
July 11, 2014
Rated 5.0 out of 5.0 by joshuatree-cottage First Stay at HIE
This was our first stay at a HIE and it exceeded our expatiations. The room was clean and comfortable with great beds and pillows. The morning breakfast was very good. You could tell that the the food was fresh and they did not use pre cooked entrees warmed up in a microwave.. The staff was friendly, courteous and cheerful.
The only negative was that they were remodeling the hallways and had plastic down over the carpets that was a bit slippery. I will be staying at this HIE and others again in the future and recommend this facility to all travelers. PS: Our dog enjoyed his stay also!
July 4, 2014
Rated 2.0 out of 5.0 by rflowers remodeling mess
The overall expierence was not pleasant, the room was nice , the staff friendly ,however, the remodeling process leaves a lot to consider as far as safety of the customers is concerned .
Someone in upper managmend should establish some procedures to follow for use of the motel while under renovations.
July 2, 2014