Rated 3.9 out of 5 by 118
Rated 4.0 out of 5.0 by Mary@ 75 Very Comfortable place to stay
We enjoyed our week at the Holiday Inn Express in La Mesa, very much. It is a clean and comfortable hotel with an outstanding efficient staff. No problems, great vacation. We would recommend this hotel to everybody. It's close to the freeway, between El Cajon and La Mesa with several great restaurants very close by.
August 14, 2014
Rated 5.0 out of 5.0 by MWCanada1 Great hotel and convenient location
This a great little hotel in a convenient location. I would recommend this hotel if visiting the San Diego area.
August 10, 2014
Rated 2.0 out of 5.0 by Jen56 Do not recommend this property this time.
I always stay at this Holiday Inn Express when visiting San Diego. Service in the past has been awesome! However, this time around the overall experience was not good. I ended up canceling my reservation and moving to another hotel.
I was very disappointed in the manner in which I was treated. I understand this is a busy time of year but I was a loyal guest who deserved to be treated better irregardless of how busy the hotel was.
I am sorry that I will not be staying there anymore.
August 7, 2014
Rated 4.0 out of 5.0 by Suzabelle Comfortable bed and convenient location
The La Mesa location is just what we wanted to be close to family. The convenience to restaurants, bars, freeway, and shopping is excellent. The king bed was comfortable...and we are picky. But, coming from a semi germaphobe, the room did have that strong "hotel smell" that lingers in your clothes long after you have checked out and the "questionably clean" upholstered couch and chair. But all in all, the room was clean...bathroom was kept clean with abundant clean towels and the bed linens were clean and comfortable.
August 7, 2014
Rated 5.0 out of 5.0 by Jamesa525 Great friendly service
I had made a mistake when booking the room and had only booked for one night. I called to change it to four nights and they did so immediately at the same rate as my initial reservation.
Then my flight was delayed a couple hours which led to us arriving at the hotel at 1 am. They said no problem when I called to notify them. When we finally arrived they had our check-in info preprinted and ready to go.
One night it was completely full and so were all of the parking spots. The night manager made sure I had a place to park our rental car.
Great customer service. I highly recommend this hotel. Thanks!
August 4, 2014
Rated 4.0 out of 5.0 by sdl1223 Helpful Staff
One of the housekeeping staff was extremely helpful in explaining the bus and trolley system. We wanted to go to the zoo, and she went out of her way to print out the bus schedule and provided a map of the trolley routes.
August 3, 2014
Rated 5.0 out of 5.0 by nanny67 Great Hotel
The hotel was well kept and very clean. The staff was very pleasant and helpful.
July 31, 2014
Rated 5.0 out of 5.0 by Lwywy Everything perfect
Everything is what I expected. No complaints at all.
July 31, 2014