Rated 4.1 out of 5 by 85
Rated 5.0 out of 5.0 by ToneTone Great Stay at a Great Price!
My wife and I had a great little getaway at this hotel. The room was clean and comfortable, with a quiet setting, and a breakfast worth eating. The staff was friendly and with a short drive up 301 found good food and drink. I will definitely be staying there again. The Red Oak has a great selection of microbrews and in White Plains the Prime Street Grill made the perfect prime rib.
January 28, 2015
Rated 5.0 out of 5.0 by Donnaann Excellent
Best customer service ever. I would definitely visit this hotel again
January 25, 2015
Rated 5.0 out of 5.0 by flycloudy Clean and Comfortable.
I stay at this hotel often and I found the hotel to be very clean along with friendly staff. I highly recommend this hotel if you are in Waldorf, Dalhgren, or La plata area. Has a military and government rates.
January 25, 2015
Rated 5.0 out of 5.0 by Camelot15 5 star hotel
From the time we arrived until we left, there was nothing we could complain about. The front desk was wonderful. Helped with directions, printed off our boarding passes, always greeted us with a smile. Any time I asked for extra towels, etc it was yes. The breakfast bar was very good and usually ready before 6:30am which made it nice. The coffee was on by 5:00am. The rooms were very spacious with 2 queen beds and a sofa bed. Wonderful place to stay and will stay there again if I am in that area. Wish I could remember the names of all the staff but to many to remember and they were all EXCELLENT>
January 23, 2015
Rated 5.0 out of 5.0 by TheresaC2015 Exceptional Customer Service
The reason for our visit was to attend the funeral of a relative. Upon check - in, I spoke to three different staff members at the front desk regarding certain accommodations and each staff member was knowledgeable and extremely helpful every time. Although I am a rewards member and often experience special treatment or the perks that comes with membership, all of my out of town non-reward member relatives stayed at this hotel as well and experienced the same great service. We were also upgraded at check-in to a suite to more comfortably accommodate the number of relatives travelling in my party. I'd just like to thank the La Plata staff for providing my family the best personable service possible at our moment of sadness. In my many travels and experience as a training professional that includes customer service skills, the service this hotel provides should be the 'best practice' model that other IHG properties follow!
January 23, 2015
Rated 3.0 out of 5.0 by LDO Mike Not bad, just nothing special
Typical middle of the road HIE! Staff had difficulty checking me in, but gave me my pre-assigned room key so I could go to my room while they resolved the issue. Only real negative is the wallpaper was peeling, both in the main living area and the bathroom. Otherwise, clean and comfortable.
January 19, 2015
Rated 5.0 out of 5.0 by tgr14 Very nice hotel
I would highly recommend this hotel to those traveling in this area.
December 29, 2014
Rated 4.0 out of 5.0 by DjM61 good value
This is my first stay at a Holiday Inn Express. This hotel's staff is professional. Breakfast is a plus and choices adequate. i
December 23, 2014